Lobi
Semak ketersediaan

Ulasan tentang Holiday Inn Express & Suites Tucumcari, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Tucumcari, an IHG Hotel
2624 S Adams St, Tucumcari, NM

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 481 daripada 878 ulasan" "
Penilaian 8 - Baik. 255 daripada 878 ulasan" "
Penilaian 6 - Boleh diterima. 86 daripada 878 ulasan" "
Penilaian 4 - Lemah. 35 daripada 878 ulasan" "
Penilaian 2 - Teruk. 21 daripada 878 ulasan" "

9.0/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Stephen

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nothing unique.
Menginap 1 malam pada Mei 2024
Respons daripada TimM pada 14 Mei 2024
Thank you for staying with us here in Tucumcari NM. We appreciate your feedback.Tim MGM

10/10 Cemerlang

Rene

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Holiday Inn express never fails their hotels are great and their breakfast is usually great too
Menginap 1 malam pada Mei 2024
Respons daripada Kingston K Steele pada 5 Mei 2024
Thank you for feedback Rene. We are happy you enjoyed your stay. We look forward to seeing you again soon.

10/10 Cemerlang

Mary

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice property, rooms, breakfast area and plenty of parking.
Menginap 1 malam pada Apr 2024
Respons daripada Kingston K Steele pada 28 Apr 2024
Mary thank you for your feedback. I am happy to hear you enjoyed your stay. We look forward to seeing you again.

6/10 Boleh diterima

Robert

Mengembara bersama pasangan
Sukakan: Kebersihan
Convenient to limited restaurants in Tucumcari. Close to I-40 so some noise. Well lit parking lot. Average room quality. Some bathroom items should be replaced. Above average for overnight Tucumcari stop.
Menginap 1 malam pada Apr 2024
Respons daripada Kingston K Steele pada 28 Apr 2024
Thank you for you feedback Robert.

8/10 Baik

Stephanie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything you need for one night on the road.
Menginap 1 malam pada Apr 2024
Respons daripada TIm M pada 26 Apr 2024
Thank you for your feedback Stephanie. We hope you stay with us again.

10/10 Cemerlang

Bryan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
good location
Menginap 1 malam pada Apr 2024
Respons daripada Kingston K Steele pada 24 Apr 2024
Bryan thank you for staying with us. I am glad you enjoyed your stay and we look forward to seeing you again.

10/10 Cemerlang

Gloria

Enjoyed our stay.
Menginap 1 malam pada Apr 2024
Respons daripada Kingston K Steele pada 22 Apr 2024
Thank you for you feedback Gloria. I am glad to hear you enjoyed your stay.

10/10 Cemerlang

Rebecca

Menginap 1 malam pada Apr 2024
Respons daripada TimM pada 14 Mei 2024
We appreciate your rating! We hope you stay with us again next time you are in the area!Tim MGM

10/10 Cemerlang

David

Menginap 1 malam pada Apr 2024
Respons daripada TimM pada 14 Mei 2024
We appreciate your rating! We hope you stay with us again next time you are in the area!Tim MGM

8/10 Baik

Paula

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Location to freeway great
Menginap 1 malam pada Apr 2024
Respons daripada Kingston K Steele pada 12 Apr 2024
Thank you for your feedback Paula. Happy to hear you enjoyed you stay and the proximity to the freeway.

10/10 Cemerlang

Tracey, Dunchurch

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Price was high
Menginap 1 malam pada Apr 2024
Respons daripada Tim Martinez pada 4 Apr 2024
Thank you for your feedback. We look forward to seeing you next time you travel.

8/10 Baik

Lisa

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean friendly guy at check in
Menginap 1 malam pada Apr 2024
Respons daripada Tim Martinez pada 4 Apr 2024
Thank you for your feedback. We look forward to seeing you next time you travel.

8/10 Baik

Craig

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Friendly staff. Needs some TLC but overall satisfied with stay
Menginap 1 malam pada Mac 2024
Respons daripada Tim Martinez pada 2 Apr 2024
Thank you for staying with us and providing feedback.

10/10 Cemerlang

Christina

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was very nice and clean. The people that work there are very nice.
Menginap 1 malam pada Mac 2024
Respons daripada Tim Martinez pada 2 Apr 2024
Thank you for feedback. We strive to provide great hospitality.

10/10 Cemerlang

Paul

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
easy parking for truck with trailer
Menginap 1 malam pada Mac 2024
Respons daripada Tim Martinez pada 2 Apr 2024
Thank you for feedback. We look forward to having you stay with us again.

10/10 Cemerlang

SANDRA

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great rooms. Loved total blackout blinds. Shower head was powerful and relaxing.Beads write so comfortable and room was clean and updated. Kingston was the one who checked me in so friendly so helpful with information about where to eat would recommend this place anytime very updated modern.
Menginap 1 malam pada Mac 2024
Respons daripada TimM pada 28 Mac 2024
Dear Sandra,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. I happy to hear you enjoyed your stay and our helpful staff. I hope you stay with us again next time you’re in the Area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Jim

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very clean, a little outdated but maintained very well. Room was spotless, one of the most comfortable hotel bed and pillows I have had. Breakfast was not bad either. Would stay there again.
Menginap 1 malam pada Mac 2024
Respons daripada TimM pada 20 Mac 2024
Dear Jim,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We are happy to hear that you enjoyed our clean and well maintained hotel. We hope to see you next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Mike

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada TimM pada 8 Mac 2024
Dear Mike,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We appreciate your high rating and we do hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

8/10 Baik

John

Menginap 1 malam pada Feb 2024
Respons daripada TimM pada 28 Mac 2024
Dear John,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We appreciate your high rating and we hope you stay with us again next time you are in the area,Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Tom

Menginap 1 malam pada Feb 2024
Respons daripada TimM pada 28 Mac 2024
Dear Tom,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We appreciate your high rating and we hope you stay with us again next time you are in the area,Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Scott

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Best and consistently a good night's stay in the area. While you can find cheaper options in the area, in my opinion, you won't a better place to stay.
Menginap 1 malam pada Feb 2024
Respons daripada TimM pada 8 Mac 2024
Dear Scott,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We are happy to hear that you choose our brand and you had a good nights stay. we do hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Pat

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very friendly staff with checking in and checking out ! Their breakfast buffet was good also !!
Menginap 1 malam pada Feb 2024
Respons daripada TimM pada 27 Feb 2024
Dear Pat,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We are happy to hear that you enjoyed our friendly staff and breakfast. We hope you make us a regular stop on your travels through the area.Sincerely,Tim MGeneral Manager

8/10 Baik

Rachel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I liked the room and the sofa chair. Could use better light. The kuerig coffee maker didn't work. the lobby could use more color and charfm.. We usually stay in Hampton Inns and the loabby contrast was very great.
Menginap 1 malam pada Feb 2024
Respons daripada TimM pada 27 Feb 2024
Dear Rachel,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We are sorry to hear about the issues you encountered at our hotel. We hope you give us another chance next time you are in The area.Sincerely,Tim MGeneral Manager

6/10 Boleh diterima

Katherine

Tidak sukakan: Kebersihan
Dirty! For the price, the cleanliness and upkeep were unacceptable. Moldy, peeling ceiling above shower, trashy door and trim, dirty handprints on the bathroom door. Door knobs dirty. Pool even looked like it needed cleaned.
Menginap 1 malam pada Feb 2024
Respons daripada TimM pada 19 Feb 2024
Dear Katherine,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We are so sorry about the issues you encountered. I will share this with my staff and get the problems resolved. I hope you give us another chance next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Greg

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada TimM pada 19 Feb 2024
Dear Greg,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We appreciate your high rating and we hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Kylee

Menginap 1 malam pada Feb 2024
Respons daripada Tmartin pada 10 Feb 2024
Dear Kylee,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We appreciate your feedback and hope you stay with us again next time you are in the area.Tim MGeneral Managerf

10/10 Cemerlang

Robert

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Jan 2024
Respons daripada TimM pada 1 Feb 2024
Dear Robert,Thank you for staying with us here at The Holiday Inn Express in Tucumcari NM. We appreciate your feedback and hope you stay with us again. Sincerely,Tim MGeneral Manager

6/10 Boleh diterima

Pengembara yang disahkan

Just OK.
We cheked in late having put on a lot of miles. Not a warm welcome but OK. Slept ok but not great, road noise kept waking us. Breakfast was ok. Someone there to refillfood but again not friendly or welcoming. Overall a good stop but not one that I would look forwto again. Shower curtain looked moldy at the bottom. Sink could use a good scrubbing and the towels need to be replaced. I took a picture of the frayed and stringy towel edges but am not able to upload.
Menginap 1 malam pada Jan 2024
Respons daripada Tim M pada 1 Feb 2024
Dear Anonymous,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We are sorry about the issues that you encountered and we will look into resolving the issues. We hope you give us another chance in the future.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Patricia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024
Respons daripada Tim M pada 1 Feb 2024
Dear Patricia,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We appreciate your feedback and hope you stay with us again.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Blake

Menginap 1 malam pada Jan 2024
Respons daripada Tim M pada 1 Feb 2024
Dear Blake,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We appreciate your positive feedback. And We hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Elizabeth

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024
Respons daripada Tim M pada 23 Jan 2024
Dear Elizabeth,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We appreciate your high rating and we hope you stay with us again next time you are in area. Sincerely,Tim MGeneral Manager

4/10 Lemah

James

Mengembara bersama keluarga
Sukakan: Kemudahan
We did not get type of room requested. The door looked like it had been kicked in and the swipe key was difficult to get to work. Breakfast was mediocre.
Menginap 1 malam pada Jan 2024
Respons daripada Tim M pada 16 Jan 2024
Dear James, Thank you for staying with us here in Tucumcari NM. We are sorry to hear about the issues you encountered and will work on the issues you stated and we hope give us another chance next time you are in the area.Sincerely,Tim MGeneral Manger

10/10 Cemerlang

Aaron

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Best Hotel in town 😎😎😎
Menginap 4 malam pada Dis 2023
Respons daripada TimM pada 16 Jan 2024
Dear Aaron,Thank you for staying with us here in Tucumcari NM. We are happy to hear that you think our hotel is the best hotel in town. We hope to see you again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Ying, Dallas

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything else is good except both the sink counter and bed are too high for us.
Menginap 1 malam pada Jan 2024
Respons daripada TimM pada 10 Jan 2024
Dear Yang,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We are happy to hear that you had a good stay with us and we hope you stay with us again next time you are in the area.Sincerely,Tim M

10/10 Cemerlang

Andrew

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Comfy bed and excellent breakfa
Very comfortable bed and room. No real complaints. Excellent breakfast ! Great hotel!
Menginap 1 malam pada Dis 2023
Respons daripada TimM pada 10 Jan 2024
Dear Andrew,Thank you for staying us at the Holiday Inn Express here in Tucumcari NM. We are happy to hear that you enjoyed our comfortable beds and excellent breakfast. We hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Gary

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Easy & good nights rest! Great beds!!
Menginap 1 malam pada Dis 2023
Respons daripada TimM pada 10 Jan 2024
Dear Gary,Thank you for staying with us the Holiday Inn Express here in Tucumcari. We appreciate your positive feedback and hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Best in Tucumcari
Very clean, handy , nice coffee + breakfast. Easy on/off i-40
Menginap 1 malam pada Dis 2023
Respons daripada TimM pada 26 Dis 2023
Dear David,Thank you for staying with us here in Tucumcari NM. We are happy to hear that you enjoyed our clean hotel and enjoyed our breakfast.Tim MGeneral Manager

8/10 Baik

Rodney

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very nice room!
Had a short, but good stay. Clean room, comfortable bed & a very clean hotel.
Menginap 1 malam pada Dis 2023
Respons daripada TimM pada 26 Dis 2023
Dear Rodney,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We are happy to hear that you had a good stay with us and we Hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

6/10 Boleh diterima

Denise

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Pool / Spa not usable otherwise good.
The rooms were clean and comfortable and alone would have been perfect. I was traveling with children and stopped early to use the pool/spa. Both were not usable.
Menginap 1 malam pada Nov 2023
Respons daripada TimM pada 26 Dis 2023
Dear Denise,Thank you for staying with us at The Holiday Inn Express here in Tucumcari. We apologize about the issues you experienced with us. Rest assure the matter has been corrected and we hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Melanie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent short stay.
Had an excellent stay….Hotel was clean and very comfortable- staff were VERY friendly and extremely responsive. My refrigerator didn’t work- they quickly replaced it. Towels were clean but yellow? Maybe too much bleach? Need to whiten them. BUT those are picky little things- main thing- very clean and comfortable and customer friendly. Definitely recommend.
Menginap 1 malam pada Dis 2023
Respons daripada TimM pada 20 Dis 2023
Dear Melanie,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. I am to hear that our staff were able to take care of your needs right away. We hope you stay with us again next time you are in the area.Sincerely,Tim MartinezGeneral Manager

10/10 Cemerlang

Amber

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Respons daripada TimM pada 10 Feb 2024
Dear Amber,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We appreciate your feedback and hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Roberta

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very Pleasant Stay
Very nice staff. Unit was very clean and well appointed, I would suggest sleep timers for the tvs and it would be nice if the hvac system allowed for a continuous fan as the cycling off and on woke me....
Menginap 1 malam pada Dis 2023
Respons daripada Tim M pada 12 Dis 2023
Dear Roberta,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We are happy to hear that you enjoyed our clean and well appointed rooms. We hope to see you again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Daniel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2023
Respons daripada Tim M pada 7 Dis 2023
Dear Daniel,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We appreciate your rating and hope you stay with us again.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Sarah

Mengembara bersama pasangan
Sukakan: Kemudahan
Very clean, friendly staff and the beds are super comfy.
Menginap 1 malam pada Nov 2023
Respons daripada TimM pada 28 Nov 2023
Dear Sarah,Thank you for staying with us at The Holiday inn express here in Tucumcari NM. We are happy to hear that you enjoyed our clean rooms, friendly staff and super comfy beds.We hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Jorge

Mengembara bersama keluarga
Sukakan: Kemudahan
All fine with the property
Menginap 1 malam pada Nov 2023
Respons daripada TimM pada 28 Nov 2023
Dear Jorge,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We are happy to hear that you enjoyed our fine hotel and we hope you stay with us again.Sincerely,Tim MGeneral Manager

2/10 Teruk

John, Baton Rouge

Mengembara bersama keluarga
Tidak sukakan: Kemudahan
They would not honor my prepaid reservation as I was traveling with my cat
Menginap 1 malam pada Nov 2023
Respons daripada TimM pada 28 Nov 2023
Dear John,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM. We are sorry to hear about the issues you encountered with our Pet Policy.Sincerely,Tim MartinezGeneral Manager

10/10 Cemerlang

Rob

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice, quiet property. Clean room. Get to breakfast early. Arrived about 45 minutes before breakfast was supposed to end. There wasn’t any coffee and food choices were well picked over.
Menginap 1 malam pada Nov 2023
Respons daripada TimM pada 28 Nov 2023
Dear Rob,Thank You for staying with us at The Holiday Inn Express here in Tucumcari NM. We are happy to hear that you enjoyed our rooms. We are are sorry to hear about the issues you encountered with breakfast. We hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

8/10 Baik

Michael

Menginap 1 malam pada Nov 2023
Respons daripada Tim M pada 12 Dis 2023
Dear Michael,Thank you for staying with at The Holiday Inn Express here in Tucumcari NM. We appreciate your feedback and hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

Donald

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2023
Respons daripada TimM pada 15 Nov 2023
Dear Donald,Thank you for staying with us at Holiday Inn Express here in Tucumcari NM. We appreciate your high rating and we hope you stay with us again next time you are in the area.Sincerely,Tim MGeneral Manager

10/10 Cemerlang

KATHRYN

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice place to stay.
Our stay was very good with 1 exception, the spa had jets that barely put out water. It was nice & warm but lacked the relaxation we were looking for.
Menginap 1 malam pada Nov 2023
Respons daripada TimM pada 8 Nov 2023
Dear Kathryn,Thank you for staying with us at The Holiday Inn Express here in Tucumcari NM.We are happy to hear that your stay was very good. Our Jets in our hot tub only work up to certain level only since it is programmed that way, We hope you stay with us again next time you are in the area,Sincerely,Tim MGeneral Manager