Hotel Keluarga di Troy

"Do not book this hotel until they are finished with construction!"

"Rooms are dirty tovels pillow all dirty but staff is helpful room big but dirty"

"It was a nice room. I am super picky about cleanliness and I would stay again."

"The beds were very soft, squeaky and springs in mattress caused bruising on my back. The place smelled almost like a chemical. The rooms were clean though, and the place was nice. They did have to escort a man from the facility that was either living there or who knows but he was gross and making people sick with him gagging at the breakfast table and always drinking out of a bottle of booze "

"The hallway carpets were very dirty with garbage scattered on them. The desk chair was broken. I asked for a replacement chair and was ignored. I took the broken chair to the check in desk and was given another chair. The bathroom floor was dirty. The multi plug power strip was full of dirt and dust. The bed was not comfortable. The wash cloths and towels were of poor quality. The staff were courteous. The pool was closed. We didn't stay for breakfast. Couldn't wait to leave. I will never ever...

"Absolutely WONDERFUL customer service. All employees were extraordinarily kind, helpful, and accommodating. Rooms were nice, breakfast was good. This was also a wonderful, quiet location. Highly recommend!"