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Reviews of Wellbrook Rooms

2.5 out of 5
Wellbrook Rooms
8 Wellbrook Mews, Brook street, Tring, England

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Business traveller
Liked: Room comfort
Disliked: Staff & service
I booked at 3pm and arrived after 6pm but no one was there. I had not received any correspondence so i phoned them. They hadn't checked so didn't know i was coming and the room was not ready. They made their way to the apartment while I waited in my car, and 'cleaned' it. The cleaning took less than 5 minutes, which I found worrying. It certainly hadn't been vacuumed. I also wasn't aware that it was a shared bathroom when I booked. Disappointing.
Stayed 1 night in Oct 2023

6/10 Okay

Scott

Stayed 2 nights in Sep 2023

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, staff & service
I made a bit of a mistake when booking and didn’t realise that the bathroom was shared with another room. I contacted the owner who was brilliant. He came to see us and after realising that the stairs were also a problem for me, he offered us a full refund and also advised us of other places that we could stay. Owner was fantastic.
Stayed 1 night in Sep 2023

2/10 Terrible

Rajan

Business traveller
Disliked: Cleanliness, room comfort
This is a SHARED property
On the night of the 17th July I stayed at this property. The hotels .com booking stated I’d have the entire place to myself and still does as of the 10th August 2023. I woke up in the night to a naked, urinating, clearly intoxicated man next to my head in my bedroom. I jumped out of the bed as the man got in and fell asleep. The landlord came over and dealt with this, giving me the drunk man’s room key and swapping our belongings between the rooms. I was also given a full refund and free cancellation for my upcoming stay. I do appreciate how this was handled but I informed the landlord of the mistake on the hotels .com listing and this has not been changed. It is unacceptable for people to book a property not knowing there will be others sharing the space and not having the full information to keep themselves safe. I am very lucky that nothing worse happened.
Stayed 1 night in Jul 2023

6/10 Okay

Christopher

Liked: Cleanliness
ok but noise from above and shared bathroom isssues
Stayed 1 night in Jul 2023

8/10 Good

Elizabeth

Stayed 1 night in Jun 2023

10/10 Excellent

Gemma Ama

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Emrys

Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Stayed 2 nights in Jul 2022

10/10 Excellent

Mrs Kenwynne Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Accommodation
I had a very warm and friendly welcome---Good food--lovely bedroom/bathroom/T/V-helpful staff. All I needed for my stay--I hope to stay there again sometime. Thank you all for being so nice. Mrs Barber.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A great place in a great location if you have reason to be in Tring. It would have been useful to have had the exact address, as I spent 45 minutes or so looking to find it. Still, I'd stay again.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Where is it?
Very difficult to find. Address is actually 8, Brook Mews, (a modern development of small terraced houses in what looks to have been a pub car park.), not Brook Street. A neighbour pointed the way and suggested that the keys might be found at the nearby pub.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were very welcoming. Everything was spotless and the bed really comfy. We were staying for a wedding nearby and the location was perfect. Thanks very much.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and fresh, nicely situated and suited our needs, we would highly recommend to anyone going to that area, great value for money, ideal for a family of four as we were.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very close to the shoping Street. It was also in a quiet spot. The only little downside was the shared bathroom, although we did not have any problem.
Stayed 2 nights in Oct 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

MANUEL

Nice small and cozy place. First day the wifi service wasn't working but it was fixed on Tuesday. The location it's quite good: just near Robin Hood's pub, 5 minutes to Tescos and 5-6 mins to the Natural History Museum. NOTE: Bathroom needs some hooks to hang towels and clothes. In the ground floor room just a small a single clock it's enough ;-). If the kitchen becomes available it'll we a great plus.
Stayed 2 nights in Aug 2018

8/10 Good

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I had a terrific. We found the staff and guest house owners superb. They went above an beyon to make our stay enjoyable. I highly recommend staying here if you’re in the Tribu area.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet, convenient
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort