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"The hotel's location in the center of the medieval city is ideal. It's an oasis amid the crowds that visit each day. As you cannot bring your car into the medieval city, the hotel has an efficient system in which you park outside the city and the hotel arranges for your bags to be delivered. The staff is friendly and helpful. We had a great time. "

"I booked this hotel at the last minute and was extremely pleased with my choice. The hotel lobby was large, clean, and inviting, and the receptionist was friendly and very helpful. Our room was large and clean, and the bathroom sparkled. The accommodation was excellent! The downside however was the restaurant. Our dinners were expensive, bland, and the choices were limited at the buffet counter. The service was good, which helped mitigate an otherwise negative experience. I highly recommend this hotel, but would suggest dining elsewhere. "

"A beautiful hotel inside the walled city of Carcassonne. Wished we’d added another night. To our stay. Comfortable beds and the breakfast was excellent. "

"Great location, clean rooms and great amenities. Cute backyard and you can book breakfast in advance. "

"Loved this hotel. Really clean and comfortable, and the location is great. Both for the citadel and the restaurants and shops further along Rue Trivalle. The pool and seating area were a welcome place to relax and cool off. The staff were all friendly and welcoming (and spoke good English if, like me, your French isn't the best!) Secure parking an added bonus too."

"Very nice location with pleasant staff "

"Great hotel"

"Clean rooms, very well located, just a few minutes walk away from the entrance to the medieval city. The outdoor area was particularly nice. "

"Room was clean and comfortable. The bathroom bland a bit of a smell but overall it was a comfortable stay."