Hotel Keluarga di Tourouzelle

"Merci pour l’accueil et les conseils. Tout était parfait. Chambre et petit déjeuner très sympa. Nous reviendrons avec plaisir en famille. "

"The hotel is chasing, as in old charm. But beyond the charm, a reality come with it. It would need a lot of renovation, espacially with the bathroom. The shower in my room was a prefab shower module from the 80's. Completely run down, almost unusable, potentially dangerous as you could easily slide and fall in it. It may not be the case for all the rooms, but make sure to ask if the bathroom as been renovated! The staff was nice, and apolegatic about it. The owners need to do something about it....

"This hotel was rated highly and priced as though it was a high end property - it is not. It is an ancient chateau remodeled into a 1970s motel with amateur carpentry. Upon arrival the manager attempted to upsell us on-site breakfast and booking a dinner reservation through her website instead of showing us to our room. Our room was surprising, as it was not attractive or comfortable. There was a giant space heater to be plugged in because the proprietor turns off the heat at night - in December!...

"Bien = calme du site en pleine nature / acceuil sympa / cabane propre et bien équipée / paniers repas bonne qualité Moins bien = pas de vue sur les alentours et le paysage à partir de la terrasse de la cabane. Cabane sombre car tout le temps à l'ombre et obligation d'allumer la lumière "

"La chambre était impeccable et le réceptionniste à la fois très professionnel, clair et amical, le séjour à été parfait."

"Room was clean, breakfast was great (apart from the pod coffee machine not working very well), late check out at 12.00 was really helpful and staff were really friendly at the reception desk and at breakfast. The pool wasn’t open which was a shame as it was 26 degrees whilst we were there. I would definitely stay there again as it was so close to the medieval city. "