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Reviews of Hotel Aerel Toulouse-Blagnac

2 out of 5
Hotel Aerel Toulouse-Blagnac
4 rue Dieudonné Costes, Blagnac, Haute-Garonne

Reviews

7.8

Good

Rating 10 - Excellent. 195 out of 741 reviews" "
Rating 8 - Good. 319 out of 741 reviews" "
Rating 6 - Okay. 147 out of 741 reviews" "
Rating 4 - Poor. 60 out of 741 reviews" "
Rating 2 - Terrible. 20 out of 741 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean tidy and comfortable place to stay x would highly recommend
Stayed 1 night in Jan 2024

6/10 Okay

Samantha

Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

harry

Stayed 1 night in Oct 2023

6/10 Okay

dale

Travelled with family
Disliked: Amenities, property conditions & facilities
VERY SMALL ROOMS
Stayed 1 night in Oct 2023

10/10 Excellent

david

Stayed 2 nights in Oct 2023

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been newly renovated, or seems so. The rooms are small, but very clean and adequate. Each room also has a small loft which would be great for those younger than us!
Stayed 1 night in Oct 2023

4/10 Poor

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but fine hotel with parking.
Basic hotel near the airport, with free parking. Convenient for walking to airport and pretty good for tram into town.
Stayed 1 night in Sep 2023

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Christian, Petaluma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was within walking distance of the airport. The staff was friendly and helpful. Room was on the small side but fine for a one night stay.
Stayed 1 night in Sep 2023

8/10 Good

Tin, olympia

Stayed 2 nights in Aug 2023

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service
The hotel room was very clean and very basic. We only stayed one night to catch a flight out in the morning which worked out well. The only problem we had was the bed had a very heavy comforter encased in a sheet without a top sheet so it was either way too hot or nothing at all which made for a bad nights sleep.
Stayed 1 night in Aug 2023
Response from Aerel's team on 1 Sept 2023
All the Aerel team thank you for this great note. We're sorry our duvets are too warm for you. We hope that the adjustable air-conditioning in your room enabled you to enjoy a pleasant night's sleep. We look forward to welcoming you back.

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel - the price is right
The hotel and room were clean and comfortable but it is situated in the middle of construction. The restuarant was closed. I would describe the set up as basic
Stayed 1 night in Jul 2023
Response from L'équipe de l'Aerel on 27 Jul 2023
Toute l'équipe de l'hôtel Arel vous remercie pour cette excellente note.Nous serons ravis de vous accueillir à nouveau

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for - a simple hotel at very low price 10 min walk from departures and with a decent pastry breakfast
Stayed 1 night in Jul 2023
Response from L'équipe de l'Aerel on 27 Jul 2023
Toute l'équipe de l'hôtel Arel vous remercie pour cette excellente note.Nous serons ravis de vous accueillir à nouveau

8/10 Good

Alain, Gatineau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from L'équipe de l'Aerel on 27 Jul 2023
Toute l'équipe de l'hôtel Arel vous remercie pour cette excellente note.Nous serons ravis de vous accueillir à nouveau

8/10 Good

campbell

Stayed 1 night in Jun 2023
Response from L'équipe de l'Aerel on 27 Jul 2023
Toute l'équipe de l'hôtel Arel vous remercie pour cette excellente note.Nous serons ravis de vous accueillir à nouveau

8/10 Good

Alison

Business traveller
Liked: Staff & service
Stayed 1 night in Jun 2023
Response from L'équipe Aerel on 9 Jun 2023
Chère Madame,Toute l'équipe vous remercie pour cette excellente note.Votre satisfaction est une réelle source de motivation pour chacun de nous. Nous serons ravis de vous accueillir de nouveau.

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No tea or coffee facilities in the room which was very basic to say the least! Breakfast was terrible - only half a loaf of bread available for the 2 of us.
Stayed 1 night in May 2023
Response from Aerel's Team on 29 May 2023
Dear Sir,We are sorry to hear that you did not see the photos and descriptions of the rooms during your booking process and that this may have caused you dissatisfaction. We are also sorry to hear that our continental buffet breakfast at 7 did not suit you and that certain products were not available in sufficient quantity for you. We have opted for a continental breakfast (i.e. without savoury products) in order to offer a price that is accessible to all. We are of course open to any suggestions we may have to improve the quality and satisfaction of our customers. As the hotel's staff are available 24 hours a day, we would have been delighted to respond to your needs if we had been informed of the slightest difficulty. If you place your trust in us again, we would be delighted to welcome you back and live up to your expectations.

6/10 Okay

Oliver

Typical Airport Hotel
It was a typical airport hotel, you can get to it by walking and it’s about 10 minutes, I only had a pack pack so was fine. The breakfast was very limited, this is not included in the price you choose with Hotels.com but can be added on arrival, it’s about 7€ each.
Stayed 1 night in May 2023
Response from Aerel team on 11 May 2023
Thank you for your comment and note. We are sorry to read that you did not enjoy our continental breakfast buffet. We offer hot and cold drinks, bread, pastries, different kinds of cereals, different kinds of butter, jams, honey and chocolate paste, yogurt, applesauce and fruit salad. We would also like to confirm that the price is 7 for this continental breakfast open from 6:00 to 10:00 every day.

10/10 Excellent

Michele

Stayed 1 night in May 2023
Response from L'équipe Aerel on 8 May 2023
Thank you very much for this excellent note ! Your satisfaction is our priority and we will be pleased to welcome you again.

8/10 Good

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel next to the airport
Check in was hard to find at first...but check in was very easy. Friendly, went out of his way to help us. Our room was unbearably hot while our friends room was very comfortable. We were immediately moved and our room was great. It is bare bones. But, very comfortable for a nights stay and close to the airport. Bed was great...pillows, not so much.
Stayed 1 night in May 2023
Response from L'équipe Aerel on 8 May 2023
Thank you so much for this nice comment and this excellent note ! We are pleased to read your satisfaction with the staff service. We will be pleased to welcome you again.

8/10 Good

Darran

Business traveller
Liked: Cleanliness, staff & service, room comfort
Simple and clean accommodation
The hotel provided a good welcome and friendly service, it is a simple and clean accommodation with a small bistro attached. The larger building was being refurbished when I visited.
Stayed 1 night in Apr 2023
Response from L'équipe Aerel on 24 Apr 2023
The whole Aerel team thanks you for this excellent note and warm message. Your satisfaction is our priority and we look forward to welcoming you back.

4/10 Poor

Nancy

Disliked: Property conditions & facilities
Cold shower, no soap under renovation
Stayed 1 night in Mar 2023

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2023

2/10 Terrible

Dermot

Liked: Cleanliness, amenities, property conditions & facilities
I appear to have been charged twice for my stay, once by Expedia but the a second charge of £54 on the night of my stay by Mercure-Blagnac which appears to be the hotel. I won’t be happy about my experience until I can get this resolved
Stayed 1 night in Feb 2023

10/10 Excellent

LINCOLN

Stayed 1 night in Jan 2023

10/10 Excellent

Rosemary

Stayed 1 night in Dec 2022

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good, stay clear of the restaurant
The hotel is OK, for goodness sake do not eat in the restaurant attached to it, I would recon it is the worst meal I have ever eaten in France, and it is massively overpriced!
Stayed 1 night in Dec 2022

8/10 Good

Robin

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Clean and good with towels. Quite happy. Every says the same thing - a jug and some small makings for tea and coffee would be wonderful! Get on to it guys!

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bare bones hotel near airport
This is a bare bones hotel close to the airport. Rooms are only serviced every six days, it is geared to long stays. Very expensive for what it is. The room has a small kitchenette, small living with tiny TV, small bedroom. Good wifi.
Stayed 2 nights in Nov 2022

8/10 Good

Joonas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

robert pierre

Stayed 1 night in Oct 2022

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and good value accommodation with no frills.
Stayed 1 night in Oct 2022

4/10 Poor

Gerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel based on the expedia rating, and even though I realize it was a budget hotel, I has quite a bit disappointing. Amenities were non-existent, room was grimy. Only staff member on duty was unhelpful and you got the feeling he would rather be anywhere else that there. Expedia you need to better protect the accuracy of reviews or I for one will use another site for my hotel needs. Finally, do yourself a favor and book any other hotel at Toulouse airport than this one.
Stayed 1 night in Oct 2022

8/10 Good

Catharine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for early morning flights. walked to airport.
Stayed 1 night in Sep 2022

4/10 Poor

Lachy

Business traveller
Disliked: Amenities, property conditions & facilities
Jail cells would have more facilities than these rooms, but they get the job done
Stayed 1 night in Sep 2022

8/10 Good

r

Liked: Cleanliness, staff & service, property conditions & facilities
Standard airport hotel
Used for an overnight having used the airport. Cheap a d cheerful a d a 10 minute walk from the airport. Hotel is in an industrial park and so shops etc are limited. Rooms are very basic, and would only recommend it for a 1 night stop over. Room info is poor. Breakfast is continental and delivered to your room, which is a shame as they have a restaurant sat there empty whilst the rooms are sparse and dark. Free parking. Romms very clean. No dri k making facilities.
Stayed 1 night in Sep 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Keith

Stayed 1 night in Sep 2022

6/10 Okay

Gavin Watton

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel for a solo stay near the Toulouse-Blagnac airport. The rooms are simple but comfortable.
Stayed 1 night in Aug 2022

8/10 Good

Manfred

Stayed 1 night in Aug 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay for a flight
About as simple and functional as a room could be but it was clean, had comfortable beds, and cool air conditioning. Plus it’s a 5 minute walk to the airport. Great value for a one night stay to catch a morning flight. We’d stay again. At this price, I’m surprised people are expecting much more.
Stayed 1 night in Aug 2022

8/10 Good

Adelbert, Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient for the Toulouse-Blagnac airport. I was able to walk from the hotel to the airport in less than 10 minutes.
Stayed 2 nights in Jul 2022

6/10 Okay

Yves

Stayed 1 night in Jul 2022

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at other *** and **** hotels in the area - this one is half the price. OK, so no resto, but then the restos at the other hotels were also not open. 10 min walk from airport.
Stayed 1 night in Jul 2022

2/10 Terrible

joshua

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I didn't really panic when I saw the first cockroach. After the second one around 11 pm, I went to the front desk to ask for another room. The receptionist called the owner, who asked the receptionist to verify that there were, in fact, cockroaches. When we got back to the room, there were cockroaches all over. I got my stuff packed and sat in the reception area, hoping that they had not gotten into my suitcase. Apparently, the owner wanted to put me in another room in the same area of the hotel - their reasoning was that no other guests had complained about cockroaches, so they must have been only in that one room. At that point, I would have preferred to sleep in the lobby and started looking for another hotel, which was not easy, as it was already midnight. The receptionist expected a call from the owner to make a decision. At around 12.30 am, the receptionist decided that the owner was asleep, so she moved me to another room in the main building, which seemed to have no cockroaches.
Stayed 1 night in Jun 2022