Exterior

Reviews of SOTETSU GRAND FRESA TAKADANOBABA

3 out of 5
SOTETSU GRAND FRESA TAKADANOBABA
1-chome-27-7 Takadanobaba, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 158 out of 226 reviews" "
Rating 8 - Good. 52 out of 226 reviews" "
Rating 6 - Okay. 9 out of 226 reviews" "
Rating 4 - Poor. 4 out of 226 reviews" "
Rating 2 - Terrible. 3 out of 226 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great location, a few train stops from big locations! The staff was super nice and accommodating!
Stayed 2 nights in Apr 2024
Response from Front Desk on 4 May 2024
Thank you very much for staying at Sotetsu Grand Fresa Takadanobaba!We are very happy to hear that you had a relaxing stay with you.We look forward to seeing you again when you visit Tokyo.Thank you very much.Sotetsu Grand Fresa TakadanobabaFront Desk

10/10 Excellent

LIM SOH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the convenience location
Stayed 7 nights in Mar 2024
Response from Front Desk on 4 May 2024
Thank you very much for choosing Sotetsu Grand Fresa Takadanobaba!We are very happy to hear that you had a relaxing stay with us.We hope you will visit us again when you come to Tokyo.Thank you very much.Sotetsu Grand Fresa TakadanobabaFront Desk

10/10 Excellent

David, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel is a great location
Stayed 4 nights in Apr 2024
Response from Front Desk on 4 May 2024
Thank you very much for choosing Sotetsu Grand Fresa Takadanobaba!We are very happy to hear that you had a relaxing stay with us.We hope you will visit us again when you come to Tokyo.Thank you very much.Sotetsu Grand Fresa TakadanobabaFront Desk

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our toom was very small, and the window was under some staircase. Other than that very good stay. Great location, train/subway station across the street. Well conneced to the whole city by Yamanote line. Property is spotless. Onsite restaurant. Lots of stores, restaurants in the area And, of course, 7 eleve, Lawson, Family Mart, bakeries.
Stayed 5 nights in Apr 2024
Response from Sotetsu Grand Fresa Takadanobaba on 22 Apr 2024
Thank you for staying at our hotel.We are sorry that some rooms direction is next to another building.It seems you have enjoyed your stay in Tokyo. We are happy to hear that.

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and property.
Stayed 4 nights in Apr 2024
Response from Sotetsu Grand Fresa Takadanobaba Front Desk Staff on 23 Apr 2024
Thank you very much for staying at the Sotetsu Grand Fresa Takadanobaba.It is a great honor for us to hear that you were satisfied with your stay at our hotel and gave us a high evaluation.We will continue to do our best to make our hotel even better.We look forward to welcoming you again.

10/10 Excellent

Kayan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Apr 2024
Response from Sotetsu Grand Fresa Takadanobaba on 19 Apr 2024
Thank you for staying at our hotel.We hope you had a pleasant stay during your stay.We are very pleased to hear your compliments about our hotel's location.We will continue to make every effort to make your stay with us even more satisfying.We hope that you will consider staying with us again when you come back to the neighbourhood.Thank you for taking time out of your busy schedule to contribute to this review.Sotetsu Grand Fresa Takadanobaba.

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, train is close to go to other areas.
Stayed 6 nights in Apr 2024
Response from Sotetsu Grand Fresa Takadanobaba on 19 Apr 2024
Thank you for staying at our hotel.We hope you had a pleasant stay during your stay.We are very pleased to hear your compliments about our hotel's location.We will continue to make every effort to make your stay with us even more satisfying.We hope that you will consider staying with us again when you come back to the neighbourhood.Thank you for taking time out of your busy schedule to contribute to this review.Sotetsu Grand Fresa Takadanobaba.

10/10 Excellent

Hector Villa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station everything walkable distance
Stayed 7 nights in Apr 2024
Response from Sotetsu Grand Fresa Takadanobaba on 19 Apr 2024
Thank you for staying at our hotel.We hope you had a pleasant stay during your stay.We are very pleased to hear your compliments about our hotel's location.We will continue to make every effort to make your stay with us even more satisfying.We hope that you will consider staying with us again when you come back to the neighbourhood.Thank you for taking time out of your busy schedule to contribute to this review.Sotetsu Grand Fresa Takadanobaba.

8/10 Good

Philippe

Stayed 1 night in Apr 2024

10/10 Excellent

Emerito

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is perfect. The hotel is clean . I love the breakfast buffet. The hotel front desk are not proficient in English. The room is way too small and hot.
Stayed 1 night in Apr 2024
Response from Sotetsu Grand Fresa Takadanobaba on 9 Apr 2024
Thank you for your compliments on the location and cleaness, and also breakfast.We are working on improving our English skills, and always try to provide the best service for our customers to have their most comfortable time. And our hotel offers several types of rooms, and the size of the room also varies depending on the type.Plese feel free to ask us for more information about rooms.We sincerely look forward to seeing you again.Sotetsu Grand Fresa TakadanobabaFront Desk

10/10 Excellent

Emerito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Excellent breakfast. The rooms are tiny.Location-excellent. The staff could barely speak English. Just hard to communicate and comprehend.
Stayed 3 nights in Apr 2024
Response from Sotetsu Grand Fresa Takadanobaba on 7 Apr 2024
Thank you very much for staying at Sotetsu Grand Fresa Takadanobaba.We apologize for the difficulty in our conversation.We will take measures, including learning English, to ensure that you have a safe and comfortable stay.We hope to see you again at our hotel when you come to Tokyo.Sotetsu Grand Fresa Takadanobaba

10/10 Excellent

Wanwisa

Stayed 3 nights in Apr 2024

10/10 Excellent

jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Mar 2024
Response from Sotetsu Grand Fresa Takadanobaba Front Desk on 2 Apr 2024
Thank you very much for staying at the Sotetsu Grand Fresa Takadanobaba. We hope you enjoyed your stay at our hotel. We look forward to welcoming you back to our hotel again.

10/10 Excellent

Paul

Cool
Stayed 3 nights in Mar 2024
Response from Sotetsu Grand Fresa Takadanobaba FrontDeskStaff on 2 Apr 2024
Thank you very much for staying at the Sotetsu Grand Fresa Takadanobaba. We hope you enjoyed your stay at our hotel. We look forward to welcoming you back to our hotel again.

8/10 Good

Robert, Lafayette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is poor quality and hot items are ice cold the front desk staff knows nothing and doesn’t speak English although they like to say they speak a little. They do not. This is not a hotel for you unless you are Japanese.
Stayed 3 nights in Mar 2024
Response from Sotetsu Grand Fresa Takadanobaba Front Desk on 2 Apr 2024
Thank you for staying at the Sotetsu Grand Fresa Takadanobaba. We apologize for any inconvenience caused to you during your stay at our hotel.In the future, all of us at the hotel will make every effort to ensure that our guests from overseas have a pleasant stay with us.

10/10 Excellent

Ottillia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Sotetsu Grand Fresa Takadanobaba Front desk on 21 Mar 2024
Thank you very much for choosing Sotetsu Grand Fresa Takadanobaba.We are very pleased to receive a high evaluation of our hotel.We will continue to make every effort to make our hotel a pleasant place to stay for our guests.We sincerely look forward to welcoming you again.

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Sotetsu Grand Fresa Takadanobaba Front desk on 21 Mar 2024
Thank you very much for choosing Sotetsu Grand Fresa Takadanobaba.We are very pleased to receive a high evaluation of our hotel.We will continue to make every effort to make our hotel a pleasant place to stay for our guests.We sincerely look forward to welcoming you again.

10/10 Excellent

Chua Ing Loon,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to JR station. Room is clean and new. TV has YouTube function as well. Will highly recommend if you don’t mind a small and compact room.
Stayed 4 nights in Feb 2024
Response from Sotetsu Grand Fresa Takadanobaba Front desk on 4 Mar 2024
Thank you very much for staying at our hotel, and thank you for writing such a good feedback for the location and TV function.We have several types of guest room, and the size of room also varies depending on the type. Please feel free to ask us about more information.Thank you again for your valuable feedback, and we look forward to welcoming you again.

10/10 Excellent

KIAN HEONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and walking to anywhere. A lots of restaurants surrounding . Cleaned and comfortable. Can fit 4 extra large luggages for 3 beds room
Response from Sotetsu Grand Fresa Takadanobaba  Frontdesk on 1 Mar 2024
Thank you very much for staying at Sotetsu Grand Fresa Takadanobaba!We are very glad to hear that you had a pleasant stay at our hotel.We look forward to seeing you again when you come back to our neighborhood!Thank you for taking time out of your busy schedule to send us a warm welcome!

8/10 Good

Shanel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we loved our stay. Staff are lovely and attentive. They have an easy self check in and check out system. The hotel also provide complimentary amenities, tea, coffee and kits that you can just grab from lobby. The room itself is small, but it has everything you need. Beds are comfortable, and clean. Bathroom is a good size and had good water pressure. Overall we were happy with our stay and the location is very central!
Response from Sotetsu Grand Fresa Takadanobaba Judy Kim on 21 Feb 2024
Thank you for your opinion on staying in Sotetsu Grand Fresa Takadanobaba.We are glad to hear that you are satisfied with our facility, staff service and amenity.And also thanks for taking the time to write this review.We will always try to make sure that there is no inconvenience for customers to stay in the future.Thank you again for sharing your experience, and I hope your next visit will be as enjoyable as the previous one.We look forward to your continued patronage when you visit the Takadanobaba area again.

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this location! The rooms were a tad small (obviously compared to the US) but very nice non the less. The location was perfect! Right next to the train station and a mall. We will definitely stay here again next time we visit! Thank you for the amazing hospitality!
Stayed 7 nights in Jan 2024
Response from Front Nishida on 7 Feb 2024
Thank you very much for staying at Sotetsu Grand Fresa Takadanobaba.We are very happy to hear that you enjoyed your stay with us.I look forward to seeing you again when you come to Tokyo.thank you very much.Sotetsu Grand Fresa TakadanobabaFront Nishida

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and public areas of the hotel were so clean and well maintained. The front desk staff were so very nice and helpful. Loved our stay!
Stayed 8 nights in Dec 2023
Response from Sotetsu Grand Fresa Takadanobaba Miyauchi on 11 Feb 2024
Thank you for staying at the Sotetsu Grand Fresa Takadanobaba.We are very pleased that your stay was a wonderful one.We look forward to welcoming you back to our hotel when you have the opportunity.

8/10 Good

Paw Xin

Stayed 1 night in Jan 2024
Response from Sotetsu Grand Fresa Takadanobaba FrontDeskStaff on 21 Mar 2024
Thank you very much for choosing Sotetsu Grand Fresa Takadanobaba.We are very pleased to receive a high evaluation of our hotel.We will continue to make every effort to make our hotel a pleasant place to stay for our guests.We sincerely look forward to welcoming you again.Sotetsu Grand Fresa Takadanobaba

6/10 Okay

Paw Xin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Walking distance from the station.
Stayed 4 nights in Jan 2024
Response from 相鉄グランドフレッサ 高田馬場 フロントデスク 池田 on 21 Feb 2024
この度は当ホテルにご滞在いただき誠にありがとうございます。ご記載いただいた通り当ホテルは都心にアクセスが便利な高田馬場駅から徒歩1分の好立地となっております。また、ホテルの周辺にはたくさんの飲食店が立ち並んでおりますがお気に入りのお店は見つかりましたでしょうか?またお近くにお越しの際はぜひ当ホテルのご利用をごご検討くださいませ。お客様にまたお会いできるのを楽しみにしております。

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Japan and really glad I chose this hotel! Literally a minutes walk from the subway station. Check in was easy and the staff were able to help me with checking in early after a long day travelling. I found the room quite small but it was perfectly fine for what I needed it for. I would definitely recommend this hotel!
Stayed 10 nights in Dec 2023
Response from Sotetsu GrandFresa Takadanobaba Front desk Nishida on 15 Jan 2024
Thank you very much for staying at the Sotetsu Grand Fresa Takadanobaba.We are delighted that you had a relaxing stay with us.We look forward to seeing you again when you come to Tokyo!Thank you.Sotetsu Grand Fresa TakadanobabaFront Desk Nishida

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant and customer service
Stayed 2 nights in Dec 2023
Response from Sotetsu Grand Fresa Takadanobaba Front Desk Lucas on 10 Jan 2024
Thank you very much for using the Sotetsu Grand Fresa Takadanobaba this time.We are so glad you had a good stay.We will always try our best for every guest to have their most comfortable time.Thank you very much for your valuable review on your stay, and we look forward to your visit again.

10/10 Excellent

Jeffrey, Carrollton

Stayed 4 nights in Dec 2023
Response from Sotetsu Grand Fresa Takadanobaba Front Desk Lucas on 10 Jan 2024
Thank you for spending your precious time in Sotetsu Grand Fresa TakadanobabaI'm so glad to hear that you liked our hotel.Thank you again for your feedback and we believe we will have another chance to next time to welcoming you again.Best Regards,

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive and polite. Room was very comfortable and loved the supper convenient location to the Takabanodaba Train Station and Metro. Would recommend and would definitely stay here again.
Stayed 2 nights in Dec 2023
Response from Sotetsu Grand Fresa Takadanobaba IINUMA on 27 Dec 2023
Thank you very much for your stay at the Sotetsu Grand Fresa Takadanobaba.We are glad to hear that you had a pleasant stay.Our staff will continue to work hard to provide you with a stay that satisfies you. We look forward to welcoming you to our hotel again when you visit Tokyo. We look forward to seeing you again.Sotetsu Grand Fresa Takadanobaba

8/10 Good

Mark

Stayed 1 night in Dec 2023
Response from Sotetsu Grand Fresa Takadanobaba Miyauchi on 28 Dec 2023
Thank you very much for staying at Sotetsu Grand Fresa Takadanobaba.We will use this feedback to provide you with even better service in the future.We look forward to welcoming you again.

8/10 Good

Lucjan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Very small, but that’s normal for Tokyo. Really convenient area, right by train station. Nice front staff and easy check in. There are some free items like face masks, toothbrushes, hair elastics, etc. at the lobby, which was nice. Laundry area is very busy and takes a really really long time to wash and especially dry. So make sure you have a lot of time to spare if you want to use the laundry facilities.
Stayed 5 nights in Dec 2023
Response from Sotetsu Grand Fresa Takadanobaba Front Desk Lucas on 23 Dec 2023
Thank you for staying at Sotetsu Grand Fresa Takadanobaba and for sharing your experience in such details with other customers with this review. There's no greater joy than hearing kind words from valued guests.We wish for every guest to have their most comfortable stay.Once again, thank you for staying and taking your time to write such warm comments.Besk Regards,

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Sotetsu Grand Fresa Takadanobaba Miyauchi on 25 Dec 2023
Thank you very much for staying at the Sotetsu Grand Fresa Takadanobaba!We are very happy to hear that you gave us a high evaluation of your stay at our hotel.We look forward to welcoming you again.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to JR lines and Metro. Very clean and well maintained rooms. Great for family (we had 2 rooms).
Stayed 6 nights in Dec 2023
Response from Sotetsu Grand Fresa Takadanobaba Miyauchi on 18 Dec 2023
Thank you very much for choosing Sotetsu Grand Fresa Takadanobaba.We are very happy to hear that you enjoyed your stay at our hotel.We will continue to provide services to make your stay as comfortable as possible.We look forward to serving you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff, Clean Rooms, and Great Location
Very friendly and helpful staff who can speak English and are also very patient. The breakfast at the restaurant on 1F is also really good. Rooms are on the smaller side, but they are very clean along with the bathrooms. The hotel also has a laundry room, though there are only 3 combo washer/dryers, so if you want to use them be prepared to wait. What's useful, however, is that the main menu screen on the TV in you room has a tab for the laundry room, which will show you which washer/dryer is in use and if it is in use, it shows you how much time is left. Note: these washer/dryer combo machines, like most in Japan, dispense their own detergent, so you don't need your own. These machines in particular also have a neat sanitizing cycle you can run to sanitize the drum before you put your clothes in it and it only takes 1-2min to complete. The location of this hotel super-convenient. There's a large Don Quijote right next door and a 7-11 with an ATM just a bit further across the street. What's really great is that Takadanobaba Station is right across the street, which you can use to ride the JR Yamanote line, Seibu Shinjuku Line, and Tokyo Metro Tōzai Line. Overall, I would highly recommend this hotel.
Stayed 5 nights in Oct 2023
Response from Sotetsu Grand Fresa Takadanobaba Miyauchi on 18 Dec 2023
Thank you very much for choosing Sotetsu Grand Fresa Takadanobaba.We are very happy to hear that you enjoyed your stay at our hotel.We will continue to provide services to make your stay as comfortable as possible.We look forward to serving you again.

10/10 Excellent

So Ling Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sotetsu Grand Fresa Takadanobaba Miyauchi on 18 Dec 2023
Thank you very much for choosing Sotetsu Grand Fresa Takadanobaba.We are very pleased to hear that you were satisfied with your stay at our hotel and that you gave us a high evaluation.We will continue to provide services to make your stay as comfortable as possible.We look forward to serving you again.

10/10 Excellent

So Ling Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sotetsu Grand Fresa Takadanobaba Miyauchi on 18 Dec 2023
Thank you very much for choosing Sotetsu Grand Fresa Takadanobaba.We are very pleased to hear that you were satisfied with your stay at our hotel and that you gave us a high evaluation.We will continue to provide services to make your stay as comfortable as possible.We look forward to serving you again.

8/10 Good

Desmond

Stayed 2 nights in Nov 2023
Response from Sotetsu Grand Fresa Takadanobaba Miyauchi on 28 Dec 2023
Thank you very much for staying at the Sotetsu Grand Fresa Takadanobaba.We are pleased to hear that you appreciated your stay at our hotel.We will make every effort to make your stay even more comfortable in the future.We look forward to serving you again.

10/10 Excellent

NOA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my third time in Tokyo and first time staying at this hotel, I enjoyed it so much that I think I’ll always choose to stay here when I visit Tokyo. The staffs were extremely helpful, especially the staffs at the restaurant during breakfast time. Everyone spoke good English, went above and beyond to accommodate. Location is great, walkable to train station with JR Yamanote Line that goes to all tourist spots like Harajuku, Shinjuku, Shibuya, and Akihabara. Lots of places to eat and shop nearby. Room was super clean and loved how they provide new towels even without having to request the room cleaning service. Overall just perfect.
Stayed 9 nights in Nov 2023
Response from Sotetsu Grand Fresa Takadanobaba Front Desk on 30 Nov 2023
Thank you for staying at Sotetsu Grand Fresa Takadanobaba and for sharing your experience in such details with other customers with this review. There's no greater joy than hearing kind words from valued guests.We wish for every guest to have their most comfortable stay.Once again, thank you for staying and taking your time to write such warm comments.Besk Regards,

10/10 Excellent

izumi

Liked: Cleanliness, amenities, property conditions & facilities
The concierge service was great. They answered everything I asked😊
Stayed 3 nights in Nov 2023
Response from Sotetsu Grand Fresa Takadanobaba Front Desk Lucas on 7 Dec 2023
Thank you so much for your kind valuable feedback after staying at our hotel. We will always try to provide the best service for our customers.Thank you again and I look forward to your next visit.Besk Regards,

10/10 Excellent

Miki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For a two week stay in Tokyo, this hotel was perfect!! Literally across the street from Takadanobaba train station, it is so convenient. Only two stops to Shinjuku or Ikebukuro and still close to Shibuya and other Tokyo hot spots on the JR Yamanote line!
Stayed 12 nights in Nov 2023
Response from Sotetsu Grand Fresa Takadanobaba Front desk Lucas on 30 Nov 2023
Thank you very much for your kind and valuable feedback and compliments on the location of our hotel you stayed in.We hope for there to be another chance to greet you.Besk Regards,

10/10 Excellent

Hoi Teng

Stayed 8 nights in Nov 2023
Response from Sotetsu Grand Fresa Takadanobaba Miyauchi on 18 Dec 2023
Thank you very much for choosing Sotetsu Grand Fresa Takadanobaba.We are very pleased to hear that you were satisfied with your stay at our hotel and that you gave us a high evaluation.We will continue to provide services to make your stay as comfortable as possible.We look forward to serving you again.

10/10 Excellent

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect in this hotel. Metro station just across the hotel, restaurants and convenience store nearby. Don Quijote literally beside the hotel. Free skin care and bath essentials found at the lobby. Pajamas provided in the room. Laundry machine, vendo and microwave are also available. Easy check-in and staffs are very hospitable
Stayed 4 nights in Nov 2023
Response from Sotetsu Grand Fresa Takadanobaba Front Lucas on 23 Nov 2023
Thank you for staying at Sotetsu Grand Fresa Takadanobaba.We are very happy that you had a comfortable time during your stay at our hotel.The amenities have been well received by customers.Thank you for sharing your thoughts at such a busy time,We will always strive to improve our service to make our customers feel comfortable.Thank you very much.Besk Regards,

10/10 Excellent

Mikiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say the hotel offers one of the best deals in Tokyo. It's located right in front of Takadanobaba Station, which is served by JR, Seibu, and the metro lines. The room was fairly small, but that is expected for a hotel of this price range in central Tokyo. What's noteworthy about the room is the bathtub. It's deep and super cosy for those who want to take a bath after a long day of work/sightseeing. The hotel breakfast was also excellent. For less than 10 USD, you get to enjoy the buffet and choose the main dish. Absolutely no complaints.
Stayed 4 nights in Nov 2023
Response from Sotetsu Grand Fresa Takadanobaba on 23 Nov 2023
Thank you for using Sotetsu Grand Fresa Takadanobaba and sharing your stay experience with us. It seems like you enjoyed your stay at our hotel, so we feel very rewarded.I hope you have a more enjoyable and comfortable stay next time you visit. I think your detailed experience will be of great help to other customers who plan to use our hotel.We will continue to make efforts to provide the best service even when you visit us in the future. Thank you.Besk Regards,

10/10 Excellent

Carly

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2023
Response from Sotetsu Grand Fresa Takadanobaba Front desk Lucas on 23 Nov 2023
Thank you very much for using the Sotetsu Grand Fresa Takadanobaba this time.We are so glad you had a good stay.We will always try our best for every guest to have their most comfortable time.Thank you very much for your valuable review on your stay, and we look forward to your visit again.Besk Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
The hotel is close to the JR and metro stations so easy to find and to get around Tokyo. The staff are pleasant and helpful. The amenities supplied were useful. The downside was the size of the room. We were expecting it to be smaller in Japan although the bed was large the space around it too small for 2 to be comfortable in the room.
Stayed 3 nights in Nov 2023
Response from Sotetsu Grand Fresa Takadanobaba Front Desk Lucas on 18 Nov 2023
Thank you very much for staying with us and for your compliment. We are pleased to hear that you are satisfied with your stay.Also, room size vary depending on the type of room, so we appliciate if you consider this as a reference.Besk Regards,

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay here again for sure
The location is excellent, staff are friendly and happy to help. The hotel is clean and quiet with all you need for a good stay.
Stayed 8 nights in Oct 2023
Response from Sotetsu Grand Fresa Takadanobaba Front desk IINUMA on 17 Nov 2023
Thank you for staying at Sotetsu Grand Fresa Takadanobaba.We are very honored to receive your compliments about our hotel, including those about our location and staff.We are very happy to hear that you enjoyed your stay with us through your stay at our hotel.Thank you very much for your valuable feedback.We hope you will have another opportunity to visit our hotel again.Sotetsu Grand Fresa TakadanobabaFront Desk Iinuma

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sotetsu Grand Fresa Takadanobaba Front Desk Lucas on 18 Nov 2023
Thank you so much for staying with Sotetsu Grand Fresa Takadanobaba.We are very glad to hear that you had a good time.We will always try our best for every guest to have their most comfortable stay.Thank you very much for sharing your opinion.Besk Regards,

6/10 Okay

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The average business hotel in Tokyo, small rooms, minimum services, good location. They don't do Takyubin (sending luggage) which for me is a great minus point. Staff is limited and moderately useful.
Stayed 1 night in Nov 2023
Response from Sotetsu Grand Fresa Takadanobaba Taguchi on 11 Nov 2023
Thank you very much for staying at Sotetsu Grand Fresa Takadanobaba.Thank you very much for choosing our hotel out of many hotels.We apologize for any inconvenience this may cause our customers, as our delivery service is cash on delivery only.We will continue to strive to improve so that our customers can spend their time comfortably.We hope that you will use our hotel again when you come to Tokyo.Thank you very much for your valuable review.Sotetsu Grand Fresa Takadanobaba.Front: Taguchi

6/10 Okay

David

Stayed 6 nights in Oct 2023
Response from Sotetsu Grand Fresa Takadanobaba Front Desk Ikeda on 28 Nov 2023
Thank you very much for staying at our hotel.We would also like to thank you again for taking the time out of your busy schedule to post this review.We would be happy to hear about any concerns you may have during your stay at our hotel.We will improve our hotel based on your feedback so that we can further satisfy our guests.We hope you will visit our hotel again when you come back to the area.

8/10 Good

Magda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, directly across from major subway/train station. Walkable to many restaurants and shops. Staff were friendly and helpful. Room size was okay, but there was no storage for clothes or bathroom items. A few drawers and/or shelves would be very useful and could easily be added to bathroom or in unused nook beside door.
Stayed 13 nights in Oct 2023
Response from Sotetsu Grand Fresa Takadanobaba on 3 Nov 2023
Thank you for staying at Sotetsu Grand Fresa Takadanobaba and for sharing your experience in such details with other customers with this review. There's no greater joy than hearing kind words from valued guests.We wish for every guest to have their most comfortable stay.Once again, thank you for staying and taking your time to write such warm comments.Besk Regards,

10/10 Excellent

mauricio

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Sotetsu Grand Fresa Takadanobaba Miyauchi on 1 Nov 2023
Thank you very much for staying at Sotetsu Grand Fresa Takadanobaba.We are very happy to hear that you gave us a high score for your stay at our hotel.We look forward to welcoming you again.