Hallway

Reviews of Richmond Hotel Premier Asakusa International

3.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1007 reviews" "
Rating 8 - Good. 245 out of 1007 reviews" "
Rating 6 - Okay. 58 out of 1007 reviews" "
Rating 4 - Poor. 12 out of 1007 reviews" "
Rating 2 - Terrible. 20 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet room. Small-ish but enough space. Lovely staff. Good area, close to Sensoji and to multiple train stations.
Stayed 3 nights in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was very helpful and friendly
Stayed 1 night in Apr 2024

8/10 Good

wilfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent helpful staff, great location, clean, convenient
Stayed 3 nights in Apr 2024

8/10 Good

ANTHONINA

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Apr 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Breakfast had lots of great choices, the staff was very helpful, the rooms and bathrooms were very nice. Highly recommended!!
Stayed 3 nights in Apr 2024

8/10 Good

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard twin bed rooms are so tiny. Not enough room for luggage also. Good breakfast and good location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Khush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 5 nights in Apr 2024

8/10 Good

Ann, Duluth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 4 nights in Apr 2024

10/10 Excellent

carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in japan for 10 days and i would definitely stay at this hotel again
Stayed 9 nights in Apr 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near shops, subway, and lots of food areas. Very close to sensoji. Nice view of Tokyo tower and rooms were a good size (for Tokyo). Room had a good size tub. Also had a station for any toiletries you might need (brush, razor, toothbrush, etc..) and coffee machines. Overall happy - they could make it easier to find the lobby - found the big building but we went to the wrong side and couldn't reach the 5th floor.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ligaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was easy to everything… food commuting…shopping…
Stayed 4 nights in Apr 2024

6/10 Okay

Ryan

Travelled with family, Travelled with family and small children, Travelled with group
Excellent location in Asakusa, with lots of shopping and restaurants and sights to see. Also close to several train stations. However the rooms themselves felt dirty and certainly dusty compared to Japanese standards. I also don't know why this hotel allows smoking in certain rooms. We were in a "smoking room", but do not smoke and the room absolutely stunk of cigarettes from previous users.
Stayed 6 nights in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are super friendly Great breakfast buffet and close to a lot of attractions
Stayed 4 nights in Apr 2024

10/10 Excellent

Chunwah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Yimin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Jian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Got nauseous as soon as I walked into the bathroom. The whole floor is overly slanted and you feel like you are constantly dizzy. Cancelled and left after one night.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stepan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jingni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room or my floor has a strong cigarette smell or some type of odor similar to it. I have to leave the window open all the time and turned on the air purifier to let the air circulate. Other than that, staff is very friendly, breakfast is very good. And most importantly, the location is pretty awesome.
Stayed 5 nights in Apr 2024

10/10 Excellent

Natalia

Liked: Cleanliness, property conditions & facilities
Big room compared to Japan Standard rooms
Stayed 4 nights in Apr 2024

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of the hotel and the staff were beyond friendly and helped us with whatever we needed!
Stayed 10 nights in Mar 2024

6/10 Okay

Carrson

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
terrible room cleanliness - there was a package of condom left opened under the bed, reflected to the hotel that this was unacceptable but no compensation received, only front desk staff saying “sorry sorry”
Stayed 2 nights in Mar 2024

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The view was amazing. The rooms are spacefull and comfortable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Judi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location made it easy to get from place to place.
Stayed 7 nights in Mar 2024

8/10 Good

James, JACKSONVILLE

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Great area. Enjoyed the breakfast buffet though a little expensive. Would stay again
Stayed 7 nights in Mar 2024

10/10 Excellent

Carol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay at this hotel again. Leave your toiletry bag behind as the hotel has many different options for you to grab in the lobby. Great options for food within the hotel building, and or within walking distance. All the shopping within seven minutes of the hotel. Will definitely stay at again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Mandy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 1 night in Apr 2024

10/10 Excellent

Brunilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in a great location. Small room but fitted us perfectly, we travelled with our two school aged kids. Breakfast had a lot of options and it was very satisfying. Hotel was located at the heart of Asakusa, walking distance from the temples and lots of restaurants and markets.
Stayed 4 nights in Mar 2024

10/10 Excellent

Siegfried Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families who like to walkabout and eat their way through Tokyo! Lots of dining options. Love the hustle be bustle of the area. Room was spacious enough for Tōkyō standards. There were lots of additional little touches from the hotel that made it more enjoyable. Very helpful staff
Stayed 4 nights in Mar 2024

6/10 Okay

DAHIANA, san juan

Stayed 2 nights in Mar 2024

10/10 Excellent

Souvanthong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of great food and market options.
Stayed 6 nights in Mar 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The room was a bit small for two adults and a 5-year-old, but it was comfortable and a lesson learned. Next time, we'll simply get a double bed room. Overall, I loved the location; so many food options nearby and the temple just a couple of blocks away. The rooms were extremely quiet; we couldn't hear a thing outside (and I'm a very light sleeper). The staff were incredibly courteous and kind. I'd definitely book again!
Stayed 5 nights in Mar 2024

10/10 Excellent

Laurie Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with prime view of the Tokyo Skytree from our hotel room! Great location with shops, temples and restaurants all around.
Stayed 7 nights in Mar 2024

6/10 Okay

pam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean, friendly very tight room quarters
Stayed 4 nights in Mar 2024

10/10 Excellent

Kumaran

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff, clean, quiet, great location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jinnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and good service. Some guests were not courteous to other guests, it would be great if the hotel reminds the guests on that, but the overall experience was quite pleasant.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the reception desk were always helpful and very kind. The location is amazing. Very close to restaurants, shopping, Senso-ji temple and so much more. You can walk everywhere. The room was large compared to other hotels in Japan. Highly recommend this hotel. The breakfast buffet was delicious.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lam man

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staffs! Great location and easy access to train. Huge duty free stop right at the corner. Connected to a mall, walk out at night with many small restaurants and you can find any types of food that you want.
Stayed 5 nights in Mar 2024

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome and very convenient location
Stayed 4 nights in Mar 2024

10/10 Excellent

Emmylou Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Yay! This property is very convenient. Family of 4, and we got the upgrade for o charge! Will surely consider staying in this hotel next visit to Tokyo. Kudos to the front desk as they're very helpful and speaks English.
Stayed 2 nights in Mar 2024

8/10 Good

andrew shiu man

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurant near by. Quiet area at night. Convinence stores are within 1 min walk. Also 24hr store and supermarket. The room view could see skytree.
Stayed 13 nights in Feb 2024

10/10 Excellent

ricardo, Hobe Sound

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of all of the staff and the surrounding area of the hotel. The view from your room windowg the sensoji temple and the skytree was great
Stayed 7 nights in Mar 2024

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient at this property to transportation, shopping and sight seeing. Good food close by too.
Stayed 3 nights in Mar 2024

10/10 Excellent

Qiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good service
Stayed 3 nights in Mar 2024

10/10 Excellent

Emmylou Jill

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service. Location is very convenient. Hotel store our luggage prior to checked in and in between trips. ***Family of 4 from Vancouver.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed often at the Richmond Premier Asakusa. Never disappointed.
Stayed 1 night in Mar 2024

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2024

10/10 Excellent

Andrius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Asakusa Shrine, waking distance to Tokyo SkyTree, Kitchen Town and near multiple train and metro lines, including Asakusa Line which has service to both Narita and Haneda Airports. Many restaurant choices near hotel including hotel restaurant (great breakfast buffet), and some in the lower floors. Clean, modern appearance, courteous staff, I often return to this Richmond hotel, or the one near the SkyTree (Oshiage).
Stayed 2 nights in Feb 2024