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Reviews of remm Tokyo Kyobashi

3.5 out of 5
remm Tokyo Kyobashi
2 Chome-6 Kyobashi, Chuo Ward, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 813 out of 1296 reviews" "
Rating 8 - Good. 377 out of 1296 reviews" "
Rating 6 - Okay. 79 out of 1296 reviews" "
Rating 4 - Poor. 20 out of 1296 reviews" "
Rating 2 - Terrible. 7 out of 1296 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Siu Wai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and just a min walk to the metro station
Stayed 3 nights in Apr 2024

8/10 Good

Helen Xiao Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Hang Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everywhere
Stayed 13 nights in Apr 2024

6/10 Okay

Renan

Liked: Cleanliness, staff & service, amenities
Hotel is clean, new appliances and good quality furniture. Great location. The exception is the size of the room. Extremely small room, hobbit size bathroom. Bed doesn’t fit a couple with comfort and it’s hard even to walk in the room. I won’t recommend this hotel to anyone. Claustrophobic.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and welcoming. We found the location excellent for exploring all of Tokyo. A short walk to Tokyo Station, a minute to the Ginza Line and more..: quiet! The hotel provided great value with free coffee and an ample breakfast buffet. Solid choice!
Stayed 4 nights in Apr 2024

8/10 Good

Dmitry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double room is crazily small - tot he poor of not being able to fit a suitcase without having to step over it
Stayed 7 nights in Apr 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Carlo

Liked: Cleanliness, property conditions & facilities
Great hotel, very new and clean. Comfortable beds and nice sofa. The massage chair takes up space which is a bit of a waste.
Stayed 5 nights in Apr 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to subway and tokyo station
Stayed 5 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, conveniently location close to 2 different subway lines. The double room size was adequate and really clean. Would definitely book again
Stayed 5 nights in Apr 2024

8/10 Good

Ki beom

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if unexciting location in business district. Very convenient access to subway system literally right in front of the hotel entrance (stairs). Breakfast was adequate but unvarying. Some more fresh fruit choices would be welcome. Restaurant is not open for other meals. Room was tiny, but we expected that. Very clean. All in all a good experience.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff right in front of subway station with easy access. Like the shower and smart toilet. Small room but big enough.
Stayed 3 nights in Apr 2024

8/10 Good

Yulianiningsih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Brooke

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We really liked staying here. So convenient to transit and away from the insanity of other areas. I would've given it a 5 star but our bed sheets and pillow sheets were dirty (a big yellow stain on the sheets, brown pieces of something on the pillow, and long pieces of hair in the bed). They came up with sheets and we had to change them ourselves with the front desk guy. After that we enjoyed our stay without any more issues!
Stayed 5 nights in Apr 2024

6/10 Okay

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was as advertised. Small and nice, but acceptable for the price. I had read comments of people being charged for checking in early and that was exactly the case for me. My check in was at 2pm. I arrived just after 1 after a long red eye flight and they insisted on charging an extra 1000 JPY for the extra 50 or so minutes despite the room being ready. I also had to make a collect call to my credit card company. I asked the receptionist to assist me in making the phone call several times and at no point did he mention any extra charges for this call (nor did it mention in the room). To my surprise, I was presented with a bill of 4000 JPY for international phone calls. When I complained to them about the lack of transparency, they could not explain to me why they were charging me. The language barrier was too much to overcome when discussing customer service matters. For anyone planning on staying here in the future, I’d suggest double checking everything you do for extra charges before you do it because reconciling a surprise surcharge with them is a nightmare.
Stayed 4 nights in Apr 2024

8/10 Good

Wai Chuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and great service, excellent breakfast. very convenient public transportation access. can’t beat it when you havea subway entrance rightin front of your hotel door.
Stayed 5 nights in Apr 2024

8/10 Good

Zongqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel.
Stayed 1 night in Apr 2024

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
As many have stated the rooms are small. Not ideal for two people. My partner discovered her bottle that was full of a premium facial product was emptied - very strange? Other than that incident. Hotel was new and the staff were very helpful. Location is great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Corrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast and free coffee bags and toiletries
Stayed 4 nights in Mar 2024

10/10 Excellent

jae

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Christian Michael, San Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, near Tokyo Station and other metro stations. Makes getting around Tokyo very easy. Rooms smaller as to be expected in Japan, but very clean and nice.
Stayed 7 nights in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our 3 night stay here, the staff were incredibly helpful to us as English speakers. The Breakfast was tasty and peaceful. The room was very comfortable (with a wet-room shower). Within walking distance of Tokyo station with a large suitcase, and a metro station literally on the doorstep the convenience to explore the city was fantastic. We would definitely stay again and recommend it to others.
Stayed 3 nights in Apr 2024

10/10 Excellent

JOHN, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great and the hotel was really close for underground transportation and about ten minutes walk to Tokyo Station
Stayed 3 nights in Mar 2024

10/10 Excellent

Paul, Chevy Chase

Business traveller
Liked: Amenities
Great location with a subway station right outside. Walking distance to Tokyo Station and lots of restaurants, bars, and shopping.
Stayed 1 night in Mar 2024

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2024

10/10 Excellent

Lorenzo Moya

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel with a comfortable bed and an amazing shower. The bed is great and the area is well connected. The breakfast is tasty. Recommended.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spent 5 wonderful nights at remm Tokyo Kobashi. The Kobashi subway stop is conveniently located right in front of the hotel. Ginza and Tokyo station are within a 10 minute walk. Breakfast was delicious and the restaurant staff was excellent. The room was a bit small but clean, efficient and met all our needs. Would stay here again.
Stayed 5 nights in Feb 2024

10/10 Excellent

Xiu Xian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed at Remm hotel for 2 nights but had a good time. It is in the Ginza area and right in front of the entrance is the train station. Pros - rooms have a massage chair which is wonderful after doing 30k steps in Tokyo. They also have a nice bed and large TV. They also had a luggage weight we can borrow at the lobby which we took full advantage of. Cons - my room didn't have a tub unlike all the other hotels I've stayed at. Was hoping to do a nice soak after a long day. The staff also couldn't help us call a taxi to the airport which was strange. Had to do my own online research and booking.
Stayed 3 nights in Mar 2024

6/10 Okay

Tania

Stayed 2 nights in Mar 2024

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to get to every place
Stayed 3 nights in Mar 2024

10/10 Excellent

ROCELI, TUKWILA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

RODOLFO

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Lac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near train station Very convenient to local Restaurants Breakfast is very good and good quality and healthy foods. Will be back. Room is small but manageable for a couple.
Stayed 4 nights in Mar 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 4 nights in Mar 2024

10/10 Excellent

Hiromitsu

Stayed 2 nights in Mar 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the station which I loved. However, not our favorite area to stay compared to Shibuya. Overall, the room was comfortable although a bit small for two people with luggage. The massage chair was great.
Stayed 1 night in Mar 2024

8/10 Good

corinne

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Man Fai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient area, staff super friendly!
Stayed 2 nights in Mar 2024

10/10 Excellent

Luis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mass transit. Rooms a little small for two people but manageable. Staff was very friendly.
Stayed 9 nights in Feb 2024

10/10 Excellent

Chun-Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Leslie A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and nice room, had a great time.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kevin, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, with friendly and helpful front desk staff assistance. Our double room was larger than average for central Tokyo, but the massage chair took up too much valuable space. Japanese hotels typically do not include irons in the room, and this hotel was no exception. However, they do include a steamer, which worked very well. Our reservation included daily breakfast buffet, which included both western and Japanese food that was tasty. However, the food never changed during our 10-day stay, so the one recommendation we have is to change some of the food every few days to provide more variety.
Stayed 9 nights in Feb 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price, great location, clean rooms, friendly staff and tasty breakfast buffet!
Stayed 8 nights in Feb 2024

10/10 Excellent

CHIHYUAN

Stayed 4 nights in Feb 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The remm Kyobashi Hptel is in a fantastic location, close to the Tokyo Station, and just up the street from the main Ginza strip. I had an amazing stay at the hotel and was able to walk out the door and right into the Kyobashi Metro station via Exit 6. I was here for the 2p24 Tokyo Marathon and even ran right past the hotel at KM32ish, motivation to get those last 10kms finished and relax in a hot shower! The room was perfect and had everything that I needed. The staff though made the hotel shine, friendly and helpful throughout my stay.
Stayed 4 nights in Feb 2024