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Reviews of Red Roof Inn Kamata

3 out of 5
Red Roof Inn Kamata
7-24-7 Nishi Kamata, Ota, Tokyo, Tokyo-to

Reviews

8.6

Excellent

Rating 10 - Excellent. 340 out of 743 reviews" "
Rating 8 - Good. 287 out of 743 reviews" "
Rating 6 - Okay. 83 out of 743 reviews" "
Rating 4 - Poor. 24 out of 743 reviews" "
Rating 2 - Terrible. 9 out of 743 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was tucked away. Sweet quiet hotel staff was very friendly. Would stay again.
Stayed 9 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic, close to food and the JR line. But sadly my toilet was broken so there was only 1 (heavy) flush option rather than the light and heavy options
Stayed 13 nights in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from Jito on 12 Apr 2024
Thank you for staying with us. Hope you enjoyed Tokyo. Have a nice day.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Jito on 3 Apr 2024
Thank you for staying with us. Hope you have a good day in Japan.

4/10 Poor

Herminio

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Terrible shower room and toilet. Incredibly small even for japanese standards.
Stayed 7 nights in Mar 2024
Response from MAGAR on 14 Mar 2024
Thank you for your review.We are very sorry to hear that as we are giving all our efforts for the improvement.In further we will try our best to provide our customers a very pleasant stay.Thank you again for your review.We look forward to see you in future.Red Roof Inn Kamata/Haneda Tokyo

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 23 nights in Feb 2024
Response from ジト on 3 Apr 2024
ご利用いただきありがとうございました。また機会がありましたらぜひいらしてください。

8/10 Good

Tomohiro, New York

Liked: Staff & service, property conditions & facilities
Over all, was happy about my stay there. A few things to point out. 1. Some details in the bathroom was not very clean. A little dirty at the edge of bathtub under the sink. Just a little more attention would improve the cleanliness. 2. My too was on the ground floor. At night, sound of doors from neighbors made me difficult to fall asleep.
Stayed 1 night in Mar 2024
Response from Dibya Front on 14 Mar 2024
Firstly,Thankyou for sharing your opinion with us.Secondly,Sorry for the inconvince caused by us.We will definately tell our staffs to clean it properly so that nobody can face the same problem. Regarding the sounds, there is a lobby here so that guests can rest or can gather .But,we will be more careful towards tghe situation and request our guests to not to talk loud.We will try our best to ensure that a situation like yours doesn't happen again.If you have any further complaints or advice,Please feel free to ask us. Red Roof Inn Kamata/Haneda Tokyo

8/10 Good

Constanze

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside of Tokyo but it's only a 5 minute walk to the JR station. Near the Haneda airport. Neat shopping and dining opportunities. I have made Kamata my go-to neighborhood when visiting Tokyo.
Stayed 7 nights in Feb 2024
Response from Dibya Front on 14 Mar 2024
Thankyou so much for taking the time to write a review of your stay. Our Guest's satisfaction is always our first priority.Thus,We will continually work to improve our hotel .We hope to see you again.Red Roof Inn Kamata/Haneda Tokyo

10/10 Excellent

Fareeda

Stayed 11 nights in Dec 2023
Response from ホテルのマネージャーからのコメント on 4 Mar 2024
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

10/10 Excellent

Wun hiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for Tokyo area
Stayed 3 nights in Dec 2023
Response from ホテルのマネージャーからのコメント on 26 Jan 2024
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was a great stay, however we had a leak in our room that was leaking around the air conditioner area whenever the people above us were taking a shower. Pretty unsanitary. it was probably a one off, but we were not happy about that.
Stayed 3 nights in Dec 2023
Response from Dibya Front on 14 Mar 2024
Please know that we are so sorry that you have to face that problem. We have done an inspection and found out that,there was some problem on the upper floor. Now that we have fixed it,there is no any such problem.We are heartly sorry for the inconvince caused by us.We will work hard in the further improvements.If you have any further complaints or suggestions,please feel free to contact us.Red Roof Inn Kamata/Haneda Tokyo

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from ホテルのマネージャーからのコメント on 26 Jan 2024
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

6/10 Okay

Myangantsetseg

Travelled with family
Disliked: Cleanliness
Bed size too small
Stayed 5 nights in Nov 2023

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best area in kamata town, safe, quit and station train, love it thank you Red Roof in Kamata see you soon I never forgetand I will be back again soon ! Arigatogozaimasu
Stayed 8 nights in Nov 2023
Response from Jito on 23 Nov 2023
Thank you for staying with us and thank you for such a nice comment. So happy to hear that you'll coming back again. Have a wonderful day and see you soon.

10/10 Excellent

Yoshimasa

Stayed 2 nights in Nov 2023
Response from ホテルのマネージャーからのコメント on 26 Jan 2024
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

2/10 Terrible

Frederic

Stayed 1 night in Oct 2023
Response from DIBYA on 2 Nov 2023
Hello Sir/MadamThankyou for rating us. Would you please tell us if you have any complaint regarding our hotel,staffs or anything. We would be happy if we get to know your thoughts.And yes we will surely be working on the improvements and try to take higher rating from you and every other guests.Red Roof Inn Kamata/Haneda TokyoFront

10/10 Excellent

Yoshimasa

Stayed 1 night in Oct 2023
Response from ホテルのマネージャーからのコメント on 26 Jan 2024
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

10/10 Excellent

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxed stay
Our stay was great! Easy and quick check-in, the room size is a bit small but still comfortable and clean.
Stayed 5 nights in Oct 2023
Response from Jito on 3 Nov 2023
Thank you and so glad to hear that you had a good time with us. Hope to see you in the future. Have a great day.

10/10 Excellent

JULIANA MONTOYA

Liked: Cleanliness, staff & service, property conditions & facilities
A basic transit hotel, with good service.
Stayed 6 nights in Oct 2023
Response from Jito on 3 Nov 2023
Thank you and hope you enjoyed your stay. Have a nice day.

10/10 Excellent

Daithi

Stayed 1 night in Oct 2023
Response from ホテルのマネージャーからのコメント on 26 Jan 2024
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

10/10 Excellent

Yoshimasa

Stayed 2 nights in Oct 2023

6/10 Okay

Cameron

red roof kamata
the hotel did have a clean smell to it and the laudry is often found in the hallway.
Stayed 3 nights in Sep 2023
Response from Jito on 23 Nov 2023
Thank you for staying with us. We are cleaning room everyday if you request. The laundry room is on 7th floor for 24hours. Hope you've enjoyed your stay. Thank you for your review and we are looking forward to see you in the future.

10/10 Excellent

Yoshimasa

Stayed 2 nights in Oct 2023

10/10 Excellent

ian

Stayed 3 nights in Sep 2023
Response from ジト on 12 Nov 2023
レッドルーフイン蒲田/羽田東京をご利用いただきありがとうございます。ご満足頂けたでしょうか。またのご利用お待ちしております。

10/10 Excellent

Jun

Stayed 1 night in Sep 2023

10/10 Excellent

JAREK, Brechin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, nice and quiet area, room and bathroom rather small but very efficient which is typical for Japan.
Stayed 4 nights in Sep 2023
Response from Jito on 3 Nov 2023
Thank you for staying Red Roof Inn Kamata. Hope to see you in the future. Have a wonderful day.

6/10 Okay

Hina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from ホテルのマネージャーからのコメント on 20 Sept 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel where we stayed was quiet. Food everywhere which was great. English speaking and staff helpful. Key card access to use elevator. Subway was very close very convenient.
Response from Jito on 3 Nov 2023
Thank you for staying with us. Hope you enjoyed your stay. Thank you again for nice comments and have a god day.

10/10 Excellent

Yoshimasa

Stayed 2 nights in Sep 2023
Response from ホテルのマネージャーからのコメント on 20 Sept 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

8/10 Good

Andrew

Stayed 3 nights in Aug 2023

10/10 Excellent

Yoshimasa

Stayed 1 night in Aug 2023
Response from ホテルのマネージャーからのコメント on 20 Sept 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

8/10 Good

Mara

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was nice but very small, would not have wanted to stay there for more than a day. I am 5’10” (178 cm) and I could not stand up straight in the shower and barely fit through the doors. Not too far from Kamata station or a variety of convenience stores, and definitely walkable. The window did not latch, which wasn’t too much of a problem as we were on the fourth floor, but the smell of cigarette smoke came in from the street and the room definitely smelled. The pillows were quite hard and a bit difficult to sleep on.
Stayed 1 night in Aug 2023
Response from RIJAL YUBAK on 6 Aug 2023
Dear MaraThank you for staying with us.We are really sorry for inconviences during your stay in hotel.We will try our best the things where we control.We will be happy to see you again in future.front deskRijal

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price and easy access to anywhere Tokyo
Very convenient location. Close to the Kamata Station and easy access to anywhere in Tokyo. Lot’s of restaurants around the hotel. And this hotel has free continental breakfast which is very rare at hotels in Japan and really nice service. Breads, fresh juice, onion soup, yogurt, coffee, tea and milk. Nice and friendly staff. The room and bathtub are little small but it was enough. Reasonable price to stay.
Bathroom
Around the Kamata Station
Double bed room.
Stayed 3 nights in Jul 2023
Response from ホテルのマネージャーからのコメント on 26 Jul 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

10/10 Excellent

SHINYA

Stayed 1 night in Jul 2023
Response from ホテルのマネージャーからのコメント on 26 Jul 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

8/10 Good

Norihito

Stayed 4 nights in Jul 2023
Response from ホテルのマネージャーからのコメント on 12 Jul 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

4/10 Poor

aki

Stayed 1 night in Jun 2023
Response from ホテルのマネージャーからのコメント on 12 Jul 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

10/10 Excellent

Aleksandr, Belfast BT13 3UY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff will help out in any way they can as well the room are nice and clean, the location is perfect if you plan to use the trains
Stayed 11 nights in Jun 2023
Response from MAGAR on 2 Jul 2023
Thank you for your compliment.Really appreciated.Looking forward to see you soon.Red Roof Inn Kamata/Haneda TokyoFront Desk MAGAR

6/10 Okay

KAMIYA

Stayed 1 night in Jun 2023
Response from ホテルのマネージャーからのコメント on 12 Jul 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

8/10 Good

funiaki

Stayed 1 night in Jun 2023
Response from ホテルのマネージャーからのコメント on 12 Jul 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

8/10 Good

Leevy

Stayed 9 nights in Jun 2023
Response from ホテルのマネージャーからのコメント on 12 Jul 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

8/10 Good

Edvin

Stayed 5 nights in Jun 2023
Response from ホテルのマネージャーからのコメント on 9 Jun 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

10/10 Excellent

Kaeko

Stayed 1 night in May 2023
Response from ホテルのマネージャーからのコメント on 9 Jun 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

10/10 Excellent

CHAU NGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from ホテルのマネージャーからのコメント on 9 Jun 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

6/10 Okay

SHINICHIRO

Stayed 3 nights in May 2023
Response from ホテルのマネージャーからのコメント on 9 Jun 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました。

6/10 Okay

Stephen

It was ok
Stayed 4 nights in May 2023
Response from ホテルのマネージャーからのコメント on 9 Jun 2023
Thank you very much for using our hotel this time. We would appreciate it if you could use our hotel again next time. All the staff are looking forward to your visit. Thank you for posting while you are busy.

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff will let store luggage if you have hours left for your flight after check out
Stayed 15 nights in May 2023
Response from ホテルのマネージャーからのコメント on 9 Jun 2023
Thank you very much for using our hotel this time. We would appreciate it if you could use our hotel again next time. All the staff are looking forward to your visit. Thank you for posting while you are busy.

8/10 Good

Ruby

Stayed 8 nights in Apr 2023
Response from ホテルのマネージャーからのコメント on 13 Apr 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Close to the airport and helpful staff. Thank you
Stayed 8 nights in Mar 2023
Response from Jito on 11 Apr 2023
Thank you for staying with us. We are so happy to hear that. Hope to see you in the future.

8/10 Good

Rod Anne Marie, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff members. Hotel is 5 minutes away from the train station. Will stay here again. Service was great. Highly recommended 👍
Stayed 13 nights in Mar 2023
Response from ホテルのマネージャーからのコメント on 3 Apr 2023
この度は当ホテルをご利用して頂き、誠にありがとうございます。 次回も機会がございましたら当ホテルをご利用頂ければ幸いでございます。スタッフ一同お客様のご来館を心よりお待ち申し上げております。 お忙しい中ご投稿ありがとうございました

10/10 Excellent

Yu Yap

Stayed 1 night in Mar 2023
Response from Jito on 11 Apr 2023
Thank you for staying at Red Roof Inn Kamata. Hope to enjoyed your stay and see you again in the future.