Minato, a neighbourhood in Tokyo, is home to Pangoo Shinagawa. Roppongi Hills and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tokyo Bay and Shiba Park. Check out an event or a game at MUFG Stadium, and consider making time for Shinjuku Gyoen National Garden, a top attraction not to be missed. Visit our Tokyo travel guide
Near Roppongi Hills, Pangoo Shinagawa provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
A lift and smoke-free property
Room features
All guest rooms at Pangoo Shinagawa include thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi.
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
General
1 building
35 units
7 floors
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
This property doesn't offer after-hours check-in
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of JPY 7500 at checkout
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is Pangoo Shinagawa pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Pangoo Shinagawa?
As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Pangoo Shinagawa on 12 Oct 2026 start from RM442, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Pangoo Shinagawa?
This property doesn't offer parking.
What time is check-in at Pangoo Shinagawa?
Check-in start time: 4:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Pangoo Shinagawa?
Checkout is at 10:00 AM.
Where is Pangoo Shinagawa located?
Located in Minato, this apartment building is 1 mi (1.7 km) from Happoen Garden and within 3 miles (5 km) of Tokyo Bay and Tokyo Tower. Roppongi Hills is 2.5 mi (4 km) away. Takanawadai Station is 7 minutes by foot and Sengakuji Station is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Pangoo Shinagawa Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.6
Amenities
8.6
Property conditions & facilities
Rating 10 - Excellent. 29 out of 55 reviews
10 - Excellent
29
Rating 8 - Good. 19 out of 55 reviews
8 - Good
19
Rating 6 - Okay. 5 out of 55 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 55 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 55 reviews
2 - Terrible
0
Reviews
Verified review
10/10 Excellent
Tori
18 Mar 2025
Liked: Amenities
Great location with food nearby and train station nearby. Nice and quiet around the area especially in the morning .
Stayed 2 nights in Mar 2025
Verified review
10/10 Excellent
Michael
4 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Centrally located, quite and walkable.
Stayed 11 nights in Dec 2024
Verified review
8/10 Good
Emma
1 Apr 2025
Liked: Cleanliness, amenities
Disliked: Communication
Easily accessible and quiet area. Family oriented and close everything.
Stayed 5 nights in Mar 2025
Verified review
10/10 Excellent
Henry
25 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very close to Shinagawa train station and lots of places to eat and shopping at the nearby hotel. There is also limousine bus pick up spot to Narita Airport at the Prince Hotel nearby. Very convenient.
Stayed 3 nights in Mar 2025
Verified review
10/10 Excellent
David
16 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean and easy to acess
Stayed 1 night in Mar 2025
Verified review
10/10 Excellent
Brent
15 Mar 2025
Liked: Cleanliness, room comfort, communication
Perfect spot for family of 5
The spot was perfect size for our family. It was convenient to have a kitchenette and laundry for my family. Very close to shinagawa station. Really nice views from windows, we liked the balconies. Great deal for the space. Easy check in and check out. Everything was easy to use. Thank you!
Stayed 6 nights in Mar 2025
Verified review
10/10 Excellent
Bin Razi
24 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location good near train station ,but must climb and downhill 😅, the property so nice and cozy , the owner very helpful with all my questions. For main attractions like market,shopping etc need to ride train but if still convenient because all jr line
Stayed 4 nights in Jan 2025
Verified review
6/10 Okay
Mayumi
27 Dec 2024
It’s really close to the station and the shops. The beds are absolutely appalling, too small and too hard. Bathroom is clean.
Stayed 3 nights in Dec 2024
Verified review
10/10 Excellent
Mayumi
28 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Shinagawa station is one of biggest stations in Tokyo, it’s so easy to get from almost everywhere like Shibuya, Yokohama, Narita and Haneda airports.
It was a little bit hard to walk uphill from shinagawa station, otherwise it’s great area to stay.
There are 2 bedrooms and kitchen and a bathroom, it was great size for a big family.
Everything like beds and air conditioners is super comfortable.
Definitely I will stay again next time!
Stayed 5 nights in Feb 2025
Verified review
8/10 Good
Jodie
18 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and clean property. The property is a bit older than the photos. Lots of attractions and amenities within walking distance. The check in and check out process is very easy. It is a steep uphill walk from Shinagawa station so it is a bit challenging with a lot of luggage but it’s doable.
Stayed 2 nights in Apr 2025
Verified review
8/10 Good
Thenappan
15 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
Convenient location, spacious rooms, easy check-in procedure, accessible to train stations.
One minus point was the code based lock. One of the 3 rooms I booked the lock wasn't working. Not having a local phone made it difficult to track down support.
Stayed 5 nights in Apr 2025
Verified review
10/10 Excellent
Gregory
26 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was one of the best places I have stayed in Japan. All you have to do is put in your check in number when you enter the door and its done. No contact with any staff and no hang ups. Very simple.
Great room with lots of space, a balcony, and a kitchen. If you really wanted to and you all like each other enough to sleep close to each other, you could probably fit 2 a bed and one on the couch. So 5 people a room if you really needed to.
Close to Shinagawa Station and Maxell Aqua Park. If you stay here, definitely go to Maxell Aqua Park. The restaurants around are good too.
My only complaint has nothing to do with the hotel itself but the location. Theres a pretty steep climb up to the hotel that can be hard to do with a lot of luggae.
Stayed 5 nights in Dec 2024
Verified review
6/10 Okay
Grace
29 Apr 2025
Liked: Communication
The check in was a breeze with QR code provided before we arrived. The staff were very responsive and positive when we reported that there were few lights that were off. The staff came to check and change the bulbs came within 10 minutes and he was very polite too. Although he could not help much with the strong lingering smell of curry around the kitchen, he just suggested to turn on the stove's hob.
I would say the cleaning team could've done a better job in vaccuming the sofa and the floor. I had to do another round of vaccuming as there was so much debris I saw on floors and sofa.
Kitchen was clean but the smell of curry was just too strong. I noticed lots of little splat on the hob that I just had to wipe them off to try to get rid of the smell as much as possible.
Toilet and shower room had the same entry door. But the size of the toilet and shower room is considered spacious.
Beds and pillows are nice.
TV was basic, not a smart TV, so we only saw local shows.
We appreciate the working washing machine and dryer and they also provided the detergent (not sure if it was part of the unit or the previous one left it behind).
Building seems to be a bit old, the lift was quite small for 4 people and 2 luggages.
Around 7 minutes from Shinagawa Station cutting through the complex of Prince Hotel/Maxell Aqua Park where there are 7i (7Eleven) and foodcourt.
Stayed 4 nights in Apr 2025
Verified review
8/10 Good
Christina
21 Jul 2025
Liked: Cleanliness, communication
It was an ok stay.
Stayed 2 nights in Jul 2025
Verified review
10/10 Excellent
Mangala
1 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stay was very good.
Stayed 12 nights in Jan 2025
Verified review
10/10 Excellent
Joanna
5 Aug 2025
Liked: Cleanliness, room comfort, communication
Convenient location. Close to Shinagawa Station . Very quiet building . Very safe!
Stayed 7 nights in May 2025
Verified review
10/10 Excellent
Virgo
14 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Smalll but clean, cosy & convenient.
Stayed 3 nights in Mar 2025
Verified review
8/10 Good
Antony
22 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Super convenient for getting to Haneda airport early in the morning. An uphill climb from Shinagawa Station to Pangoo, but the decline with suitcases in the reverse direction is great!
10 minute walk from Shinagawa station, no free car park, but can park at Prince Hotel with payment.
2 double bed and 1 sofa, able to accommodate a family of 5. Value for money if don’t mind the walk.
Stayed 1 night in Jan 2025
Verified review
10/10 Excellent
Jeffrey
25 Jul 2025
Liked: Cleanliness, property conditions & facilities, communication
Their bath towels were paper thin and small. Like dollar store quality. And I checked in with 3 people but got only 2 towels :( besides that, staying there was the great deal!
Stayed 3 nights in Jul 2025
Verified review
6/10 Okay
Takashi
4 Sept 2025
Mixed Bag
This building used to be weekly apartments for Japanese business people but is now a quasi-hotel. Because of that, although the building seems to have been built in the 2010s, the condition is not great (very worn). Although there is a kitchen, there are few utensils for cooking (no knives or spatulas or cooking ladles). The cafe table on the veranda had literally fallen to pieces and was unusable. Hiwever, the airconditioning was good and the bathroom was nice. The location is great, but I'm not sure I could recommend it.
Stayed 9 nights in Aug 2025
Verified review
10/10 Excellent
Sean
13 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
部屋が広くて、便利で、駅から近くて、次回にまた泊まりたいと思います!
Stayed 4 nights in Oct 2025
Verified review
8/10 Good
Kim Ho
19 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication