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Reviews of Hotel Wing International Premium Tokyo Yotsuya

3 out of 5
Hotel Wing International Premium Tokyo Yotsuya
3-14-1 Yotsuya, Shinjuku-ku, Tokyo, Tokyo-to

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1001 reviews" "
Rating 8 - Good. 339 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from ホテルウィングインターナショナルプレミアム東京四谷 on 25 Apr 2024
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

8/10 Good

Taheera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! The hotel was clean and the rooms were not too small! Friendly staff and the breakfast buffet was great as well!
Stayed 3 nights in Apr 2024
Response from Front on 24 Apr 2024
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.We hope you had a good time during your stay.We are very happy to receive such a high evaluation.We will continue to strive to improve our services.We look forward to your stay with us if you are in the area.

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciate the staff helping with my booking and holding my luggage. Thank you!
Stayed 1 night in Apr 2024
Response from Front Desk on 19 Apr 2024
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

4/10 Poor

Lyssa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dusty and not kept. The hotel floor smelt like cigarettes even though we asked for non smoking room. The curtains were heavily stained. Whilst the staff were very friendly, the hotel room was underwhelming. The location was great.
Stayed 4 nights in Apr 2024
Response from Front Desk on 10 Apr 2024
Thank you for visiting our hotel.We will work with the housekeeping team to resolve the issue.Thank you for your valuable opinion.We look forward to seeing you again.Thank you.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! It was very clean, the breakfast buffet was amazing. There is a money exchanger in the lobby if you need more yen. The “queen” bed is actually more of a King size bed, which is very nice. The biggest advantage of this place is that it is right next to a train station, which is tremendously helpful for getting around. It isn’t at one of the main stations so it’s more affordable. I would highly recommend staying here!
Stayed 5 nights in Mar 2024
Response from Front Desk on 10 Apr 2024
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very quiet, which was surprising as the hotel is on a main road. But we could not hear the traffic at all. Very convenient for the metro - about 2 - 3 minutes walk. And not far by taxi from Shinjuku station - this was very convenient when arriving/departing by JR trains. Very clean throughout and surprisingly spacious room for a Tokyo hotel.
Stayed 3 nights in Mar 2024
Response from Front Desk on 29 Mar 2024
Thank you for visiting our hotel.We will use your feedback to further improve our services.We look forward to seeing you again.Thank you.Front Desk

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area train station very close by
Response from Front Desk on 26 Mar 2024
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

10/10 Excellent

Tristan r

Liked: Cleanliness, staff & service, property conditions & facilities
the sakura room with three beds was perfect for myself and my children.
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Mar 2024
Thank you for visiting our hotel.We will use your feedback to further improve our services.We look forward to seeing you again.Thank you.

10/10 Excellent

Kiana Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Front Desk on 26 Mar 2024
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

6/10 Okay

Daniel

Travelled with family
Location is close to a subway station which was convenient. However, the hotel staff is not every fluent in English which I expected since this is a hotel with international travelers. Many times the front desk staff had to use translation tools to communicate. They only clean your room every 3 days but do change towels every day if needed. Room had very few electrical outlets. Breakfast buffet was ok but don't expect to be able to take anything to go such as a banana or croissant or they will chase you down and make you give it back.
Stayed 6 nights in Mar 2024
Response from Front Desk on 26 Mar 2024
Thank you for visiting our hotel.We will use your feedback to further improve our services.We look forward to seeing you again.Thank you.

8/10 Good

Antonio

The service in the hotel in general, quality of food cleanliness and professionalism of staff
Stayed 2 nights in Mar 2024
Response from front desk on 21 Mar 2024
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.We hope you had a good time during your stay.We will continue to work hard to provide good service.We look forward to seeing you again when you come to the area.

10/10 Excellent

christopher

Stayed 1 night in Jan 2024
Response from Front Desk on 20 Mar 2024
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable and clean. Close to subway
Stayed 8 nights in Jan 2024
Response from Front Desk on 31 Jan 2024
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.We hope you enjoyed your stay with us.We will continue to strive to improve our services.We look forward to staying with you if you are in the area.

8/10 Good

christopher

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Front　Inome on 27 Jan 2024
Thank you very much for using Hotel Wing International Premium Tokyo Yotsuya.Thank you very much for staying with us again. We hope you enjoyed your stay with us.We wish you a comfortable and safe journey. Please come again if you have a chance.HOTEL WING INTERNATIONAL PREMIUM TOKYO YOTSUYA

2/10 Terrible

Radu

Disliked: Cleanliness, amenities, property conditions & facilities
The room themselves have no fresh air at all, it constantly smells like dust. The bathroom always smells very bad, like it was not cleaned properly. The AC works poorly and the bathroom ventilation is so full of dust it doesn't even work anymore. The only good thing about this Hotel it's the location, 25 minutes walk from Shinjuku centre.
Response from Front Desk on 25 Jan 2024
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.However, we apologize for the inconvenience caused due to the lack of cleanliness in your room.We have reminded the cleaning staff to double check and ensure thorough cleaning.We will use the words we received from our customers to improve our future services.We look forward to staying with you if you are in the area.

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Front Desk on 9 Jan 2024
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

8/10 Good

Mary Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a clean hotel. It's good for short stay (only stayed 3 days) because the room we got is small. Overall, it was okay.
Stayed 3 nights in Dec 2023
Response from Front Desk on 9 Jan 2024
Thank you for visiting our hotel.We will use your feedback to further improve our services.We look forward to seeing you again.Thank you.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Front Desk on 26 Dec 2023
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.We hope you enjoyed your stay with us.We look forward to seeing you next time you are in the area.

8/10 Good

Wing-Ching

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but nice & clean.
Response from Hotel Wing International Premium Tokyo Yotsuya on 12 Jan 2024
Thank you very much for staying at our hotel. We hope you had a relaxing stay with us. We look forward to welcoming you back to our hotel when you are in the area.

4/10 Poor

Rishi

Stayed 4 nights in Dec 2023
Response from Front Desk on 30 Dec 2023
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.Did you have a good time during your stay?We look forward to staying with you if you are in the area.

10/10 Excellent

Ally

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff is very polite and helpful. The rooms are a little small and awkward but comfortable with nice amenities like shampoo, conditioner, lotions, face cleanser, hair dryer and even a curling/straight iron. The front desk had Almost anything else you could need. The only downside is the washer and dryer... the dryer after an hour of drying our jeans were WET still. Luckily. They were mostly dry the next morning so we could wear them. The hotel is about a 2 minute walk to the M line which was great for the activities we wanted to do. Would definitely recommend to others.
Stayed 3 nights in Dec 2023
Response from Front Desk on 6 Dec 2023
Thank you for visiting our hotel.We will use your feedback to further improve our services.We look forward to seeing you again.Thank you.

10/10 Excellent

Tom

Great location Professional staff Very comfortable rooms
Stayed 4 nights in Dec 2023
Response from Front Desk on 8 Dec 2023
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.We hope you enjoyed your stay with us.We will use the words we received from our customers to improve our future services.We look forward to staying with you if you are in the area.

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The stay here was okay. Nice location as it’s near a metro station. The rooms are tiny so it’s difficult to open your suitcase. Also, our room was pretty dusty. It seems quite old but overall nice place to rest your head after a long day of touring.
Stayed 8 nights in Nov 2023
Response from Front Desk on 5 Dec 2023
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.We look forward to welcoming you again.Thank you very much for your kind words.Hotel Wing International Premium Tokyo Yotsuya

8/10 Good

ALEX

Travelled with partner
Disliked: Amenities
It’s not a bad hotel for the price around 90£ mark. Close to alot of food places. 15/25 min drive in taxi from the main Tokyo station.
Stayed 1 night in Nov 2023
Response from Front Desk on 28 Nov 2023
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graduation present
We were very pleased with everything with our stay at your hotel
Stayed 2 nights in Nov 2023
Response from Front Desk on 16 Nov 2023
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.We hope you enjoyed your stay with us.We will use the feedback we receive from our customers to improve our future services.We look forward to seeing you next time you are in the area.

8/10 Good

CHANTELLE

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Front Desk on 8 Nov 2023
Thank you very much for using Hotel Wing International Premium Tokyo Yotsuya. We hope you had a relaxing time during your stay. Please use our hotel again when you are in the area. Thank you for this time.

8/10 Good

Kenneth, vernon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Nice and quier on backside of hotel. Decent breakfast and pasta.
Stayed 3 nights in Oct 2023
Response from フロント on 3 Nov 2023
Thank you very much for using Hotel Wing International Premium Tokyo Yotsuya. We hope you had a relaxing time during your stay. If you are in the area, please use our hotel again. thank you very much.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo 10/27/2023 fo 10/31/2023
We enjoyed our stay in the hotel. The room was very clean and the staff was very helpful.
Stayed 4 nights in Oct 2023
Response from Front Desk　Hirota on 1 Nov 2023
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.Also, all of our staff are very happy to know that you enjoyed your stay with us.Also, please come and visit us when you come to Japan.Thank you for your post.

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, Hotel Wing International Tokyo will place you in the central of Shinjuku. The staff are courteous and professional. They offer complimentary beverages in the lobby throughout the day. There are additional personal items that are available at any time of the day. The breakfast served was delicious and offered a wide selection. Also menu changed often daily offering even more of a selection. The rooms were perfectly sized for this area. Would definitely recommend to family and friends.
Response from front desk on 29 Oct 2023
Thank you very much for using Hotel Wing International Premium Tokyo Yotsuya.We hope you had a good time during your stay.We are very happy to hear that you enjoyed the staff's response, lobby service, and restaurant.We will continue to strive to improve our services.We look forward to seeing you again when you are in the area.

8/10 Good

Anmol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice rooms. Staff is also very friendly and prompt. One point of improvement is that the work table in my room type did not have a chair. Otherwise it was a pleasant stay.
Stayed 1 night in Oct 2023
Response from Front Desk on 27 Oct 2023
Dear guestThank you very much for your stay at our hotel and for your kind words.We are very pleased to receive your compliments and we look forward to serving you again in the near future.Thank you also for your suggestions for improvement.We will consider them as points of improvement for the future.

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to alight for a few days in Tokyo! We will be back.
Stayed 4 nights in Oct 2023
Response from Hotel Wing International Premium Tokyo Yotsuya on 26 Oct 2023
Thank you very much for choosing Hotel Wing International Premium Tokyo Yotsuya. We hope you enjoyed your stay with us. We are very happy to hear your kind words. We hope you will visit our hotel again when you come to the neighborhood. Thank you very much for your stay.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was awesome
Stayed 4 nights in Oct 2023
Response from front desk on 21 Oct 2023
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.We hope you were able to relax and enjoy your stay.We are happy to hear that you enjoyed the breakfast.We look forward to staying with you if you are in the area.

10/10 Excellent

Jeffrey, TROY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Oct 2023
Response from Front on 21 Oct 2023
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
great location but hotel itself is meh
Stayed 2 nights in Sep 2023
Response from Front Desk on 17 Oct 2023
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.Did you have a good time during your stay?We will use the feedback we receive from our customers to improve our future services.We look forward to seeing you again when you come to the area.

6/10 Okay

KristiAnna

Travelled with family and small children
clean. restaurant was basic but consistent. area was safe and close to subway station.
Stayed 4 nights in Oct 2023
Response from Front Desk on 17 Oct 2023
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.We hope you had a good time during your stay.Our hotel has good access to major stations and is used by many tourists and business travelers.We look forward to seeing you again when you are in the area.

4/10 Poor

Anluis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
there is not space to put your clothing no even in upgrade it rooms
Stayed 6 nights in Sep 2023
Response from Hotel Wing International Premium Tokyo Yotsuya on 13 Oct 2023
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

6/10 Okay

Ann, Vancouver

Travelled with partner
Disliked: Amenities
Avg hotel in the Shinjuku area, likely will not stay at this property again. We stayed for 5 nights w/breakfast. Rooms are small (normal for hotels in Tokyo). However housekeeping is available only after 3rd night, only towel changes are daily. Breakfast buffet mostly Western style. Food is ok and slow to replenish. A few minutes walk from M Line or M-11 (Yotsuya-sanchome) station.
Stayed 5 nights in Oct 2023
Response from Front Desk on 11 Oct 2023
Thank you very much for using Hotel Wing International Premium Tokyo Yotsuya. We apologize for any inconvenience caused during your stay. Cleaning will be done every day if you tell the front desk. We will take the opinions received from our customers seriously and strive to improve and develop our services in the future. Thank you for posting.

10/10 Excellent

Ethan

Clean room, nice and helpful staff, enjoyed the peaceful are where the metro was very close by and it was a nice 15 min walk into the heart of shinjuku.
Stayed 4 nights in Oct 2023
Response from ホテルウィングインターナショナルプレミアム東京四谷 on 10 Oct 2023
Thank you very much for staying with us. All of our staff are looking forward to seeing you again.

8/10 Good

sajani

Stayed 1 night in Oct 2023
Response from Front Desk on 11 Oct 2023
Thank you very much for staying at our hotel out of many hotels.Thank you for taking your valuable time and responding to the survey.We hope you were satisfied.We hope that you will have a comfortable stay with us.Also, we would be happy if you could use our service when you visit.We look forward to seeing you again.thank you very much.

8/10 Good

Takeo, New York

Stayed 1 night in Oct 2023
Response from フロント on 26 Oct 2023
この度はホテルウィングインターナショナルプレミアム東京四谷をご利用いただき誠にありがとうございました。滞在中はごゆっくりお過ごしいただけたでしょうか？近くにお越しの際は是非また私たちのホテルをご利用いただけますと幸いです。お忙しい中口コミ投稿にご協力いただきありがとうございました。

10/10 Excellent

Jesse

Stayed 1 night in Oct 2023
Response from Hotel Wing International Premium Tokyo Yotsuya on 22 Oct 2023
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

6/10 Okay

cynthia

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was not cleaned
Stayed 1 night in Sep 2023
Response from Front Desk on 2 Oct 2023
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.However, we apologize for the inconvenience caused due to the lack of cleanliness in your room.We will do our best to prevent this from happening again in the future.

6/10 Okay

cynthia

Travelled with family
Disliked: Cleanliness
Staff is very welcoming, but poor English, Place does not clean the room every day, therefore towels get piled up and so does garbage.
Stayed 2 nights in Sep 2023
Response from Front Desk on 30 Sept 2023
Thank you for using Hotel Wing International Premium Tokyo Yotsuya. Towels will be changed daily if you leave them outside your room. We will take your comments seriously and strive to improve our services. Thank you for this time.

6/10 Okay

Elmerson

Disliked: Cleanliness
Stayed 3 nights in Sep 2023
Response from Front Desk on 30 Sept 2023
Thank you for using Hotel Wing International Premium Tokyo Yotsuya. Were you able to relax during your stay? Please use our hotel again when you are in the area. Thank you for posting.

10/10 Excellent

Vui Ting

Stayed 1 night in Sep 2023
Response from Front Desk on 14 Sept 2023
Thank you very much for choosing our hotel out of many accommodation facilities. We would like to express our sincere gratitude to all the hotel employees. We would also like to thank you for your feedback regarding our services. I am very satisfied. We apologize for any inconvenience this may cause, and we will continue to strive to create a place that will make our customers even more happy.Please come visit us again when you are in the area. All of our hotel staff look forward to your next visit. Thank you for your continued support of Hotel Wing premiam tokyo yotsuya.Front staff

6/10 Okay

KECHANG

Ok
Stayed 2 nights in Sep 2023
Response from フロント on 9 Sept 2023
Thankyou for your stay our HOTEL

10/10 Excellent

Chrystian

Liked: Cleanliness, staff & service, property conditions & facilities
Ik
Response from Front Desk on 31 Aug 2023
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from フロント on 20 Aug 2023
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.

6/10 Okay

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from front desk on 16 Jul 2023
Thank you for staying at Hotel Wing International Premium Tokyo Yotsuya.Did you have a good time during your stay?We will make use of the words we received from our customers in our future services.We look forward to welcoming you again when you are in the area.

6/10 Okay

Nanako

Stayed 1 night in Jul 2023
Response from フロント on 28 Jul 2023
お客様この度は当館をご利用頂きまして、誠にありがとうございます。ごゆっくりお寛ぎ頂けましたでしょうか。日々の疲れを癒しにまた是非、ご来館くださいませ。お忙しい中ご投稿ありがとうございました。