In-room safe, free WiFi

Reviews of commun SHIBUYA - Caters to Men

2 out of 5
commun SHIBUYA - Caters to Men
22-19 Sakuragaoka-cho, Shibuya, Tokyo

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 397 reviews" "
Rating 8 - Good. 152 out of 397 reviews" "
Rating 6 - Okay. 78 out of 397 reviews" "
Rating 4 - Poor. 32 out of 397 reviews" "
Rating 2 - Terrible. 12 out of 397 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Reiner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short stay.

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars! Clean, friendly, and quiet. They provide all toiletries as well (included, no extra charge). For the price, it's unbeatable.
Stayed 1 night in Feb 2024

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pod
Great place if you just need a place to stay close to everything
Stayed 6 nights in Jan 2024

6/10 Okay

Reginald

Liked: Staff & service
For what it is (capsule style hotel) there was a bit more room then expected. Staff were helpful and ran me through the process despite not knowing much Japanese. Only issue I had were the noises made for the neighbouring rooms.
Stayed 1 night in Jan 2024

10/10 Excellent

Hing Yiu

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was nearly perfect. The comfortableness, privacy and quietness of my bunk is spot on. The only thing I could pick about is the little smell of the restroom area.
Stayed 1 night in Jan 2024

2/10 Terrible

JAKE

Business traveller
Disliked: Staff & service, property conditions & facilities
There is not seat area to make phone call because seating area close in before 9:00AM asking you go to locker area make phone calls
Stayed 1 night in Dec 2023

8/10 Good

sarinya

Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2023

4/10 Poor

Jake

Stayed 1 night in Nov 2023

8/10 Good

stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to a very good standard. Even the meeting area down stairs where you are charged to use, turned out to be a very good deal as there is a vending machine which is free so, evens out. The only thing that concerned me everytime i used it was the access ladder on d5, its position is an accident waiting to happen.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great overnight stay for a great price!
The place is so clean and comfortable. I was in Tokyo for an overnight layover so it was perfect. It was an easy walk from the train station.
Stayed 1 night in Aug 2023

10/10 Excellent

Samuel

Stayed 1 night in Jul 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Gage

Stayed 3 nights in Jun 2023

6/10 Okay

Japan

Stayed 2 nights in May 2023

10/10 Excellent

Bernardine Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff they are friendly next time I come back there I will be speaking Japanese :) Would be better if they can speak English though well :)
Stayed 15 nights in Apr 2023

6/10 Okay

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First time staying in a capsule hotel, and wasn't terrible but I'll probably stick with actual hotels. Not a bad option as its in a good spot if you're staying for a day or two.
Stayed 5 nights in Mar 2023

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Pretty comfortable and had more space than I thought in my capsule
Stayed 3 nights in Mar 2023

10/10 Excellent

Curtis, Cupertino

Stayed 3 nights in Feb 2023

8/10 Good

Ross Edward Thomas, Kotoku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Manish

Stayed 2 nights in Sep 2022

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, it’s clear. People are friendly. In a walking distance from Shibuya station.
Stayed 2 nights in Sep 2022

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always! I am regular customer. So you can guess!
Stayed 1 night in Sep 2022

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great place to stay! Clean, safe, in a walking distance from Shibuya Station and not so pricey as well! I have stayed her 4 times already and loving it each time!
Stayed 1 night in Sep 2022

8/10 Good

SAGAR

Liked: Staff & service, amenities
cheap and comfortable
Stayed 1 night in Sep 2022

10/10 Excellent

Tyreco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simply put enjoyed my stay
Stayed 14 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying in a hostel and it was a great experience. Extremely polite staff and very clean, they maintain cleanliness everyday. Another perk is that they supply you with shampoo, conditioner, body wash etc.
Stayed 14 nights in Nov 2019

10/10 Excellent

Benjamin W C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for an overnight stay
Good location. Within comfortable walking distance of Shibuya Station. Similar to some of the other newer capsule hotels in Japan I've stayed in. The capsule area and toilet/washroom/shower areas were very clean. A good range of toiletries provided in the washroom. I like that it has a luggage room for you to store large luggage which comes equipped with cable locks. Although it's unlikely that anyone will just make off with your luggage considering that 1) it's Japan and 2) there's 24-hour CCTV surveillance of the area, the added security of the cable lock does give some extra peace of mind. One thing to note is that there is a flight of several stairsteps to get from the reception area to the capsule floor. The stairs are rather narrow and may be challenging to use if you've got large or heavy luggage. For my single night stay, I was able to get a good sleep in the capsule and did not encounter any considerable issues. I'd recommend this if you're looking for an affordable place to stay for a night.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed at commun Shibuya a few times now during different trips and its always very nice. Great amenities, and quiet dorms.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
This is my go to place when I just need a few days and I’m by myself. The staff is friendly and helpful
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities
- It looks much messy and old than the pictures. - They didn't change my sheets for days until I asked for it. Same with the clean towels, I had to ask every single day for new ones, otherwise they wouldn't change them. - The location is great tho, 5 min walk to Shibuya station.
Stayed 6 nights in Oct 2019

6/10 Okay

BRUNO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No common area for free, is capsule or street walk
Is my first time in a capsule hotel, so maybe my evaluation is unfair. There are 2 very negative items that I do not know if are common to all capsules: 1- common area is charged 100yens per 15’, just to use a table and a seat (some free coffees are available as well). So, or you stay in your tiny capsule, or go to walk Maybe all capsules are alike... I do not know. 2-there is no place to seat at any place on lockers or bathrooms areas, is very uncomfortable to change yourself workout risking to get your cloth wet (as happened with my socks), put and take out shoes. Lockers place is very tight also. About the capsule, bath and restrooms, they are clean, very organized and well equipped
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simple and easy. Beds were comfortable. Check in was seamless. Overall very good experience for this kind of establishment
Stayed 1 night in Aug 2019

10/10 Excellent

Cheong ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great price.
I got to the property at around 9pm and the hostess was very kind. She introduced me to the layout, where to change shoes, etc. The bed was comfy and cozy. The facilities were very clean. They have an early 10am checkout time, and they dont store baggage. Baggage storage at the station is cheap though.
Stayed 1 night in Jul 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good!
Stayed 10 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

—-

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Ah Huat

Disliked: Staff & service, room comfort
Under Expected Staying
Wifi connection is so weak as it keep disconnected after connected for few second. So i can't enjoy this service. And we are not allow to sit at the table areas for a while , as this is for their customer who rented this place, so we as tenants also can't use it. They don't provide trousers or short pant to wear inside the hotel area,together with the bath robe that is provided by hotel, so got tenant wear underwear go to toilet and never be cover. And hotel staff can't communicate well in English, even in simple and easy English , and can't get any assistance from them. They will ask you to google online if you want to find up where is the famous Ramen restaurant in Shibuya, which finally I am able to find out myself.
Stayed 2 nights in Apr 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Alright but a bit annoying
In general it was alright but a few things reduced the overall scores. * You had to go to the reception every day to get a new towel. * I know I'm not supposed to sleep until mid day but partying in Tokyo is probably not that uncommon but when the staff basically shouts back and forth while cleaning, you get a bit annoyed at being woken up. * They didn't let me keep my carry on luggage at the hostel luggage space for an additional 3 hours after check-out while I waited for my train back to the airport so I had to go and rent a luggage space at another place.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good wash facilities, with all toliteries covered (inc. shaving foam, hair styler). Spacious beds, and they let me keep my baggage there before I checked in. Only downside as previously mentioned is that guests have to pay to use the common room, but if you don’t mind doing using your capsule for chilling out then you’ll be fine.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its cleanliness and accessibility, i enjoyed the placed you just need to walk to have a short tour...
Stayed 2 nights in Feb 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019