Honestly, this hotel took my husband and I by surprise. We have been to Japan 3 times, and this is the very first hotel that had all staff speaking fluent English. All staff can speak multi-language. Cleaning lady comes everyday dead on time to ask if we want more towels, bed change etc. The hotel is dog friendly, no bad odor at all. There a dog modeling picture area, dog buffet and dog menu, and dog wash station! Staffing Triple A, Cleanliness Triple A, size of room with the price is amazing for Tokyo! We always get a shoe box, but this hotel for the price i got a spacious room that can put 2 luggage side by side comfortably. Location is literally 2 min walk to station, with plenty food area. One stop away from Electric Town, walkable 20 mins. Everything just amazing with this hotel. When we are back, we will Definity book this hotel again.