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Reviews of Kingswood Motel

3.5 out of 5
Kingswood Motel
22-26 Kelly Street, Tocumwal, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 39 reviews" "
Rating 8 - Good. 19 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
The consistency of the room
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean.
Stayed 1 night in Oct 2023
Response from Kingswood Motel on 1 Nov 2023
Thanks, John, for your kind words:)Looking forward to hosting you again

8/10 Good

dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was large & newly refurbished. Very quiet during night.
Stayed 1 night in Sep 2023
Response from Kingswood Motel on 29 Sept 2023
Hi Dennis, Thank you for your feedback. We are glad to hear that you enjoyed your stay with us.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2023
Response from Kingswood Motel on 27 Sept 2023
Hi Patricia, Thank you for your feedback. We are glad to hear that you enjoyed your stay with us.

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful night sleep
We stayed in the room with the double and single beds, which was very large and comfortable with tables and chairs and all the crockery cutlery that was required. The beds are super comfortable rooms when noise free from external sounds so an excellent night sleep. New ownership, unsure when the restaurant will be re-open pubs and Tocumwal golf club, not very far away to get meals from as the entrance. Staff are friendly with customer satisfaction and hospitality. The focus. I lovely set up beautiful gardens surrounding and pool would make for a nice long weekend.
Stayed 1 night in Sep 2023
Response from Kingswood Motel on 25 Sept 2023
Hi Brett,Thank you for your feedback. We are glad to hear that you enjoyed your stay with us.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Anable to cancel so didn't stay but had to pay
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Comfortable
Friendly greeting and customer service from our host. Spacious room with a comfortable bed. Motel was in a quiet location but would recommend car travel to local attractions such as the golf club. Motel restaurant was popular with the locals. Tocumwal Golf Club had a nice bistro. Rate was considered good value.
Stayed 1 night in Apr 2021
Response from Trish on 26 Apr 2021
Philip thank you so much for your review. We are so glad to hear that you enjoyed your stay. We hope to see you back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent and very helpful. Very quiet accommodation.
Stayed 3 nights in Apr 2021
Response from Trish on 6 Apr 2021
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us.

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Trish on 15 Feb 2021
Marilyn thank you for your review. We are so glad that you enjoyed your stay with us.

8/10 Good

David

Business traveller
Liked: Staff & service
Tocumwal review
A convenient motel to stay in over night in Tocumwal whilst on business. The motel is clean and tidy, the owners welcoming and whilst the rooms could do with some general updating it was a comfortable enough stay. Dinner in the restaurant was excellent
Stayed 1 night in Jan 2021
Response from Trish on 8 Feb 2021
David thank you for your review. Our initial plan when we brought the Motel in March 2020 was to update the rooms but unfortunately Covid has held us back. We hope to be able to do some updating later this year. We are glad you enjoyed your stay with us.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Trish on 2 Feb 2021
Ross thank you for your review. We are glad that you enjoyed your stay with us.

8/10 Good

Peter, Canberra, ACT, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel, comfortable & clean rooms, very helpful management & staff
Stayed 2 nights in Sep 2020
Response from Trish on 9 Nov 2020
Peter we are so glad you enjoyed your stay with us.

8/10 Good

Simone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Lovely rooms, great price, friendly staff and lots of space. Single mattress I slept on not too comfy
Stayed 1 night in Jun 2020
Response from Trish on 23 Jun 2020
Thank you for your review Simone. We have removed the mattress that you slept on and replaced it with a new one. We hope to see you back again.

10/10 Excellent

PETER, COBURG MELBOURNE

Travelled with group
Liked: Staff & service, amenities
Was very clean and lots of amenities . Well stocked. Very friendly reception
Stayed 1 night in Jun 2020
Response from Trish on 10 Jun 2020
Thank you for your review Peter. We hope to see you back again.

10/10 Excellent

Fiona, Alexandra, Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trish was so lovely and welcoming. Taking into consideration COVID and the fact she took over this property recently (and has a big workload ahead), she has done remarkably well in presenting a clean, neat and tidy property, well priced, that was absolutely perfect for my needs. It's well located within walking distance of pretty much everything. All the best Trish in your maintenance and renovating works. Look forward to seeing you at our place in the future!
Stayed 2 nights in Jun 2020
Response from Trish on 10 Jun 2020
Fiona thank you very much for your review. We are so glad that you enjoyed your stay and hope to see you at your place when we get a chance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Trish on 25 Mar 2020
Thank you for your positive review.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new owners are lovely and friendly, our shower had a leak and they fixed it straight away
Stayed 2 nights in Mar 2020
Response from Kingswood on 21 Mar 2020
We are so glad to hear that you enjoyed your stay with us. We hope to see you both again.

10/10 Excellent

Ceri, Wycheproof

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the owners under stood things happen in life and tried everything thing to help when they only been there a week fabulous lady
Stayed 2 nights in Mar 2020
Response from Kingswood on 15 Mar 2020
Ceri it was a pleasure to be able to help. We hope you had a peaceful few days.

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and friendly
Staff were extremely friendly and helpful and the accommodation was perfect for what we needed.
Stayed 1 night in Mar 2020
Response from Kwood on 7 Mar 2020
Hi Janet. Thanks for being patient with us during our changeover. We hope to see you back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from KM on 2 Mar 2020
We are glad you enjoyed your stay with us.

6/10 Okay

Olga

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Need some care and love to improve
Dated motel which needs an overhaul and modernisation. Carpets were dirty, crockery dirty and not check after the last checkout. No dish cloth in the kitchen to wash dishes(chuck cloth). The beds were very comfortable thanks and the linen clean. Also I have to add the gardens around property were excellently maintained. Staff friendly. With updating this could be an excellent place to stay, it was in a very good location.
Stayed 3 nights in Feb 2020
Response from KM on 2 Mar 2020
Hi Olga. We have had a change of ownership on 1st March 2020 and plan to modernise some of our facilities. Keep an eye on our facebook page and you will be able to see the changes as they happen.

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, neat convenient
Nothing flashy, but the place was neat, clean and well run. The staff were friendly and everything ran smoothly during our stay. The two bedroom apartment was perfect for our family of four. It had original seventies kitchen and bathroom, but it all worked fine and we would certainly stay there again.
Stayed 3 nights in Jan 2020
Response from KM on 2 Mar 2020
Hi Francis. We are glad that you enjoyed your stay. We are doing some updates on our rooms shortly. Keep an eye on our Facebook Page to follow the updates.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice well kept motel. Late check out was available.
Stayed 2 nights in Jan 2020
Response from KM on 2 Mar 2020
Thank you for your review. We hope to see you back again.

10/10 Excellent

Carrol, Windsor UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peacefully situated great to use as base for touring . Family friendly and in room facilities have everything you need
Stayed 1 night in Jan 2020
Response from KM on 2 Mar 2020
Carrol we are glad you enjoyed your stay and hope to see you back again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good Short Stay!
Good spot to stay in Tocumwal, and not bad for if you can’t find Cobram accommodation. Room was clean. Staff lovely. Some things were a little dated and could use an upgrade, eg. furniture, bedspreads. Both bases for smoke alarms were empty also, so no smoke alarm in my room at all.
Stayed 1 night in Dec 2019
Response from AG on 19 Dec 2019
Thanks for your feedback and we will do our best to address your concerns. Regards Team @ Kingswood

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Amit on 15 Dec 2019
Thanks for your feedback

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay very clean Price was very reasonable too
Stayed 1 night in Nov 2019
Response from Amit on 28 Nov 2019
Thanks for your feedback Regards Team @ Kingswood

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Amit on 26 Nov 2019
Thanks for your feedback. Regards Team @ Kingswood Motel

8/10 Good

cecil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Murray River walks
Courteous service and a large room were the outstanding features of the stay. The township had all the basic requirements and some nice areas to stroll along the banks of the Murray River.
Stayed 1 night in Nov 2019
Response from Amit on 23 Nov 2019
Hello Cecil Thanks for your feedback. We look forward to welcoming you again. Regards Team @ Kingswood Motel

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Amit on 21 Nov 2019
Thanks for your feedback. We look forward to welcoming you again Regards Team @ Kingswood Motel

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens need a bit of work Lack of water probably the fault
Stayed 1 night in Sep 2019
Response from Manager on 27 Sept 2019
Thanks for your feedback It was a dry winter and a dry spring is coming ahead! Will try to water it more. Regards Team @ Kingswood Motel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, toaster was a bonus. Nice walking trail out the back
Stayed 1 night in Sep 2019
Response from Manager on 27 Sept 2019
Thanks for your feedback Welcome again Team @ Kingswood Motel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Manager on 27 Sept 2019
Thanks for your feedback Welcome again Team @ Kingswood Motel

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Manager on 27 Sept 2019
Thanks for your feedback Welcome again Team @ Kingswood Motel

10/10 Excellent

Garth, Yoogali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable and close to town centrt
Stayed 1 night in Jul 2019
Response from Amit on 22 Jul 2019
Hello Garth Thanks for your feedback Look forward to welcoming you again Regards Team @ Kingswood