Fountain
Check availability

Reviews of Hotel Posada La Casona de Cortes

3 out of 5
Hotel Posada La Casona de Cortes
Lardizabal No.6, Col. Centro, Tlaxcala, TLAX

Reviews

8.4

Very good

Rating 10 - Excellent. 83 out of 183 reviews" "
Rating 8 - Good. 68 out of 183 reviews" "
Rating 6 - Okay. 18 out of 183 reviews" "
Rating 4 - Poor. 9 out of 183 reviews" "
Rating 2 - Terrible. 5 out of 183 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a clean facility well preserved, nice and secure. There is a police station practically next to it
Stayed 2 nights in Sep 2023
Response from Aline on 16 Oct 2023
Thank you so much for the feedback. It was a pleasure to have you here as we appreciate your business.

6/10 Okay

Jesus

Stayed 1 night in Apr 2023
Response from Aline on 17 May 2023
Gracias por su tiempo para calificarnos

10/10 Excellent

Rodrigo

Stayed 1 night in Apr 2023
Response from Aline on 28 Apr 2023
Mil gracias por tomarse el tiempo de calificarnos. Se lo agradecemos mucho y le deseamos lo mejor.

10/10 Excellent

Atilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and beds very clean is a nice, safe and quiet place to sleep
Stayed 4 nights in Nov 2022

4/10 Poor

Karina

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Al buscar decía que estaba cerca del destino que visitaría y no fue así, al entrar a la habitación el olor a insecticida era demasiado intenso, las chicas de recepción con pésima actitud, la habitación por debajo de las camas estaba muy sucio, tienen horario para el uso de agua caliente , lo cual si llegas a las 11 de la noche no puedes tomar un baño caliente!!!!!. No me gusto este sitio para hospedaje para alimentos debes salir a buscar donde comer
Stayed 1 night in Aug 2022
Response from Aline on 29 Aug 2022
Gracias por comentar, sin embargo no aporta absolutamente nada con su actitud tan negativa señora.

8/10 Good

Royce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good but not as impressive as usual.
This was my 4th stay here. Overall for the price it's a good place to stay. There is no breakfast or coffee but the zócalo is close. The garden is beautiful and the rooftop has beautiful views as well. It was good but wasn't as great as my usual stays. I was out into a smaller room than the usual one I stay in and I asked if I could change rooms (because the hotel was empty) and they said it was reserved. But no one stayed in it the entire time I was there. There is usually a fan and I did not have one which usually wouldn't matter but it was quite warm this trip and didn't sleep well due to the heat. Also, there was a lot of noise the last night I was there but it was Saturday night and somewhat expected but you can hear everything in the room I was in. When I checked out, they said there was nothing else I needed to do. I proceeded to walk to the zócalo and the attendant chased me down 3 blocks to tell me I needed to sign my cc receipt. I asked if he brought it with him and he said "no" and I needed to walk back to the hotel to sign it. Rediculous and was upsetting as I was in a hurry to get in my lift.to the airport.
Stayed 4 nights in May 2022

8/10 Good

ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2021
Response from . on 8 Dec 2021
Muchas gracias por tomarse el tiempo de comentar. Estamos para servirle.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hotels is like traveling into the past, with old furniture, basic amenities, but it´s charming and we had a comfortable stay, and it is right in the centre of Tlaxcala.
Stayed 1 night in May 2021
Response from Celia on 6 May 2021
Thanks so much for your kind comments. We apreciate your business!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is among the most comfy and beautiful places I've ever stayed at in mexico. It's not the luxury but it's got a "home" feel to it. The staff was curteus and very friendly.
Stayed 1 night in Mar 2021
Response from Celia on 12 Mar 2021
Thank you so much for your kind coments. We are glad you had had a pleasant experience while staying with us. Have a wonderful week!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Celia on 4 Apr 2020
Mil gracias por tomarse la molestia de calificarnos tan positivamente. Le deseamos mucha salud a ud. y a su apreciable familia en estos tiempos de dificultad y esperamos verlo pronto una vez que esta situación mejore.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay love the plants and the staff at the hotel
Stayed 1 night in Feb 2020
Response from Celia on 4 Apr 2020
Thank you so much for your kind comments. We wish for you and your family lots of good health in this difficult times. All the best!

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Great breakfast but not included in price
Stayed 2 nights in Jan 2020
Response from Celia on 22 Jan 2020
Thank you for your kind review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location; lovely room and courtyard; friendly staff.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and beautiful room
Stayed 2 nights in Mar 2019
Response from Celia on 16 Apr 2019
Thank you so much. We appreciate your business!

10/10 Excellent

Panda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Super clean and spacious room
Stayed 1 night in Dec 2018
Response from Celia on 25 Dec 2018
Thank you so much for your kind review. It was our pleasure to have you stay with us.

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Celia on 15 Dec 2018
Muchas gracias por la buena calificación de nuestros servicios e instalaciones.

8/10 Good

Victor

A good place
The place is very cute, well located, spacious, friendly, good bed. Wish shower were a little warmer, don’t bring a large car because the entrance to the parking is super tight, dog friendly (as long as the dog is not without a human).
Stayed 1 night in Aug 2018
Response from Celia on 10 Sept 2018
Thank you so very much for your kind comments. We appreciate you very much!

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tlaxcala experience;lovely !
Excellent customer service and great location !
Stayed 1 night in Aug 2018
Response from Celia on 10 Sept 2018
Thank you very much. We are glad we could provide you with good service. We appreciate your business.

10/10 Excellent

Beltran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and well located
We had 5 rooms for 1 night. Every room is different, all very charming. Staff was very attentive, pleasant and professional. Water was nice and hot. There's no air conditioning in any of the rooms, the night was cool but still it's worth mentioning.
Stayed 1 night in Jul 2018
Response from Celia on 8 Aug 2018
We appreciate your comments very much, Thank you! We are already working on the posibility to install a cooling/heating device.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place - comfortable, friendly,very convenient location & great breakfasts!
Response from Andrea on 20 Apr 2018
Agradecemos mucho sus amables comentarios. Seguimos trabajando para mejorar nuestros servicios.

10/10 Excellent

Oscar, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Hotel is close to downtown, on a secluded street. I enjoy the decorations and the comfortable hotel room. The attending personnel were very friendly, and they provide very reasonable service for laundry. I liked the quiet and the helpfulness of staff. I will happily return here again and again.
Stayed 2 nights in Aug 2017
Response from Celia on 6 Feb 2019
Thanks so much for your kind review. We apologize for the late reply.

10/10 Excellent

ANgel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet get Away
Excellent place. 2 blocks away from city center. People very hospitable. Nice place to Germany away from it all. Tlaxcala gave us the opportunity to enjoy an adventure of a lifetime, a firefly sanctuary. Thank you Posada de Cortez .
Stayed 2 nights in Jul 2017
Dear Guest, we deeply appreciate your kind comments and we are so glad we lived up to your expectations. It was our pleasure to have you as our special guest. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traditional Mexican food in the restaurant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and friendly
We stayed three weeks and had a large comfortable room. The location is great, a five minute walk to the zocalo, close to the centre of the old part of the historic district. The staff is great, some speak English, and are very helpful in making arrangements to hire taxis for longer excursions, and telling which collective to take to get around town. The garden in the hotel and the rooftop patio make it a great place to just relax and take a day off. Also the hotel restaurant offers a good breakfast at a fair price. If you are going to stay more than a day or two in Tlaxcala this is a great choice.

10/10 Excellent

Anne, Springfield, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
We traveled with a friend to Tlaxcala by bus for a two day break from the bustle of Mexico City. We used the hotel as a base to explore the city and take a guided day trip to some nearby ruins. The staff greeted us warmly and were always available to make recommendations. Our rooms were spacious and individually decorated with colorfully painted wooden furniture. Bathrooms were large with reliable hot water. Everything was very clean. The beds were very firm, as is typical in Mexico, and there were extra pillows and blankets available. The central courtyard was charming, and the rooftop terrace was a great place to relax. The neighborhood was quiet and convenient, just a short walk from downtown.

8/10 Good

Verified traveller

Liked: Cleanliness
Beautiful courtyard and rooms
This hotel is lovely, but has some drawbacks. There is no land-line phone in the room, and no coffee maker. When we asked for a small fan, the desk clerk said they had none. More problematic, the street that the room is on is very noisy at times. Not only the much-commented-on police wake-up ritual down the block, but also a barking dog almost all night one night (out of 3) and some carousing neighbors on the street in the evening. The breakfast was nice and reasonably priced. I would recommend this hotel with qualifications.

10/10 Excellent

Elvier, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel.
The hotel is tucked away in a small dead end alley, so it is very quiet. Staff is welcoming and very helpful. Even though I had made a reservation for a single room, I got a spacious room with a king size bed. I was more than I had expected. The rate is terrific, especially for 2 people sharing. Both room and bathroom were very clean. The bed very comfortable. There is a roof terrace with a lovely view onto this great little town. The only drawback was that it gets chilly at night and there is no heating in the room. There was only extra blanket which was helpful. Thank you Hotel Posada La Cansone de Cortes for a lovely 2 day stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Cozy hotel close to downtown
Very nice hotel, friendly and helpful staff, close to everything downtown.

8/10 Good

Neil, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel
It was great but the police barracks next was quite noisy at 8 am.

6/10 Okay

Tim, Michigan

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
This is a great building architecturally. Really nice. They just don't seem to understand the needs of travelers all that much. Things like having to put all of your things on the floor in the bathroom because there is no counter or shelf. Also, no heat in a place that gets into the 40's at night. That being said, it was still completely worth it just to see the great building.

6/10 Okay

Richard, DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - but noisy
This hotel is beautiful and the service in reception and the restaurant is really friendly and helpful. The hotel is tucked away up a cul-de-sac but that doesn't stop the almost constant movement of traffic going into the carpark opposite through metal doors that open and close at all hours. We were also unlucky to have two nights with two different senior school age groups who were very noisy and their chat and high spirits could be heard in full into the night. To be woken by the military band each morning could have been "quaint" but under the circumstances wasn't. The hotel claims its bar and restaurant are open throughout the year. It was State Fair time when we visited and good restaurant service was provided for breakfast but then everything closed up. This wasn't too much of a problem but it would have been nice to be warned or told. That said the hotel is s gem, the rooms are well maintained and the staff are friendly and helpful. I'd like to think we hit a bad week and that I would probably go back to this hotel should I visit Tlaxcala again.

10/10 Excellent

Marco, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend getaway
Traveled to Tlaxcala over the weekend for an event, never been to Tlaxcala before. The hotel was better than what I expected. Extremely quiet and clean. No weird smells nor stains. It made me feel like I was visiting my own family at the Rancho. Hot water and clean fresh towels. Great service by the staff. The breakfast was great..... I will return for sure.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, pleasant, beautiful garden.
Excellent staff and very comfortable rooms, close to the Zócalo

10/10 Excellent

Sarah, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little plaza hotel in the perfect spot
A bright and beautiful hotel only 2 blocks away from the Zocalo and the Government Palace in one direction and one block away from the stairway to the Cathedral of Ocotlan (with the Virgin and stunning views of Popocatapetl and La Malinche) in the other direction. Room was large and light; Bed was fine; free bottled water; good breakfast with polite staff. The restaurant staff don't speak English, but the reception staff do) The only (slightly) negative thing I can say is that the room only had two-pronged power points (so we had to recharge our laptops outside at the only three-pronged power point we could find). RECOMMENDED!

10/10 Excellent

Bryan and Brian, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find on Tlaxcala
From the moment the taxi dropped us off we know we would like La Casona de Cortes. The help was very friendly, the grounds were lush, and the room was large. The breakfast was included and terrific: eggs, fruit, yogurt, granola, and coffee served by a charming young lady. We had one problem with the hot water. It was taken care of within minutes which was great because the shower was HUGE! We will be back. They also provided a driver to the bus station and helped arrange a driver to take us to the ruins of Cacaxtla. (Don't miss these. ) It's always nice to get more than you expect.

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place
Location is wonderful as it's on a quiet street just three blocks from the zocalo, fantastic sights and conveniences of all kinds. Beds are very comfortable and the room is spotless. Staff is very friendly and helpful, speaking a little English. Breakfast in the on site restaurant was wonderful.

6/10 Okay

Sergio Javier

Travelled with family
Liked: Cleanliness, staff & service
El internet y la energía eléctrica eran intermitentes
Stayed 2 nights in Jan 2024

10/10 Excellent

guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Leslie

Stayed 1 night in Nov 2023
Response from Aline on 27 Nov 2023
Mil gracias por tomarse el tiempo de calificarnos. Le deseamos lo mejor tanto a ud. como a su apreciable familia.

10/10 Excellent

Domingo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Aline on 13 Nov 2023
Mil gracias por su comentario tan positivo. Le deseamos lo mejor tanto a ud. como su apreciable familia.

10/10 Excellent

Rafael Hidalgo y

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel centrico y bien conservado y cómodo.
Stayed 1 night in Nov 2023
Response from Aline on 11 Nov 2023
Mil gracias por su amabilidad y le deseamos lo mejor tanto a ud. como a su apreciable familia.

6/10 Okay

EDUARDO

Stayed 2 nights in Sep 2023
Response from Aline on 16 Oct 2023
Gracias por tomarse el tiempo de calificar nuestros servicios.

4/10 Poor

Abraham

Stayed 1 night in Sep 2023
Response from Aline on 16 Oct 2023
Le agradecemos su amable calificacion. Le deseamos lo mejor tanto a ud. como a sus seres queridos.

10/10 Excellent

Mayte

Liked: Cleanliness, staff & service, property conditions & facilities
El estacionamiento tiene un acceso complicado, pero fuera de eso la zona y el lugar muy tranquilo y bien
Stayed 1 night in Aug 2023
Response from Aline on 16 Oct 2023
Muchas gracias por sus amables cometarios. Le deseamos lo mejor tanto a ud. como a su apreciable familia.

4/10 Poor

Cristian

Business traveller
Liked: Cleanliness, staff & service, amenities
Solo para recalcar que no tienen a/c o calefacción. Cobran depósito de 200 pesos en efectivo para el control remoto de la tv, lo cual se te regresa al dejar la habitación pero solo para que contemplen llevar efectivo Las habitaciones se ven mejores en las fotos.
Stayed 1 night in Aug 2023

8/10 Good

María de Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el hotel, la habitación súper amplia y limpia
Stayed 1 night in Aug 2023
Response from Aline on 9 Aug 2023
Le agradecemos mucho sus amables comentarios. Le deseamos lo mejor tanto a ud. como a su apreciable familia.

6/10 Okay

Israel

Liked: Staff & service, property conditions & facilities
No me hicieron la reservación con expedía. Al llegar no la tenían confirmada tube Que pagarla al momento de estas ahí … mal su reservación.aparte no es las fotos del hotel es otro y eso es una estafa.
Stayed 1 night in Jul 2023
Response from Aline on 2 Aug 2023
Favor de NO esparcir noticias falsas. Tu no eres la persona que reservo y es evidente que no sabes como funciona esto. Aqui se paga al llegar con o sin reservacion. Tu edad no te permite darte cuenta de que no en todos los hoteles se manejan los mismo metodos y/o prcesos de pago. Y las fotos de este hotel son las que aparecen en la pagina de Expedia. No se a que hotel pensanste que te iban a llevar tus papas pero deberias informarte antes de hablar por hablar. Ademas tienes faltas de ortografia fatales para tu edad..