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Reviews of Hotel Doña Juana Tlacotalpan

2.5 out of 5
Hotel Doña Juana Tlacotalpan
calle Juan Enriquez 32, Tlacotalpan, VER

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 54 reviews" "
Rating 8 - Good. 15 out of 54 reviews" "
Rating 6 - Okay. 2 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

CARLOS ALBERTO MARTINEZ

Stayed 1 night in Jan 2022

8/10 Good

Nicolás

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy bonito todo limpio, el personal muy amable, solo pediria que las almohadas fueran as suaves, si regresaria
Stayed 1 night in Oct 2021

10/10 Excellent

jose

Stayed 1 night in Aug 2021

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and quiet
Small hotel on a quiet street just a few blocks from the main square. Breakfast could have more options than just boxed cereal.
Stayed 1 night in Mar 2021

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms where very clean excellent service specially Edith who was very kind with my family she went the extra mile to made us feel comfortable we really enjoyed our stay in this hotel.
Stayed 2 nights in Mar 2020
Response from The manager on 19 Mar 2020
Thank you very much. We are glad you enjoyed your stay with us. We will tell to Edith your comment.

10/10 Excellent

Carlota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonita opción y excelente servicio
Stayed 1 night in May 2024

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, nos respetaron y ajustaron la reservación, muchas gracias.
Stayed 1 night in Apr 2024

8/10 Good

Steffi

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Pedro René

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En el hotel doña Juana la estancia placentera
En Tlacotalpan, hospedarse en el hotel doña Juana resultó placentero. Sin complicaciones. Todo en orden
Stayed 1 night in Nov 2023

2/10 Terrible

Martha

Travelled with family
Disliked: Amenities, property conditions & facilities
Creo es el hotel más importante de ahí, y por lo mismo deberían invertir en su remodelación, los colchones son duros y el baño no es nada cómodo ni bañarse todo está viejo. El restaurante muy bien y la ubicación también.
Stayed 1 night in Nov 2023
Response from Gerencia. on 14 Nov 2023
Quisiéramos confirmar sus datos. En qué fecha se hospedó? Estuvo en nuestro hotel? Porque nosotros no tenemos restaurante.

10/10 Excellent

Tony

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 4 nights in Oct 2023

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay estacionamiento más que en la calle, y caía una gotita de agua de alguna filtración de la losa
Stayed 1 night in Oct 2023

10/10 Excellent

TEODORO MANUEL

Stayed 1 night in Oct 2023

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada
Stayed 2 nights in Sep 2023

6/10 Okay

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Como que estan un poco abandonado el mantenimiento .faltaria pintura a los cuartos por dentrov
Stayed 1 night in Sep 2023

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción en Tlacotalpan
Muy buena opción en Tlacotalpan, excelente precio, la habitación muy bien y céntrico.
Stayed 1 night in Sep 2023

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Gioberti

Travelled with group
Liked: Property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Jose de Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien un hotel muy tranquilo y cómodo
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos

Stayed 1 night in Aug 2023

10/10 Excellent

Francisco José Álvarez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy cómodo cerca del centro y del Río.
Stayed 2 nights in Aug 2023

10/10 Excellent

Patricia Flores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar agradable y con personal amable
Stayed 2 nights in Aug 2023

10/10 Excellent

Estefany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es de los hoteles mas bonitos que he visitando en la ciudad. Tiene una excelente ubicación, puedes ir a pie al centro y el personal es super amable
Stayed 1 night in Jul 2023
Response from Manager. on 31 Jul 2023
Muchas gracias por su comentario. Esperemos pronto nos visite de nuevo.

10/10 Excellent

Abelardo

Stayed 1 night in May 2023
Response from Hotel Doña Juana on 14 May 2023
Gracias por disfrutar su estadía con nosotros, lo esperamos pronto de vuelta :)

10/10 Excellent

Enrique Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente lugar
Pequeño hotel pero tiene lo necesario para un buen descanso...tranquilo...buena atención....buen precio
Stayed 1 night in Jan 2023

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Gonzalo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Los acabados en madera de esta propiedad dan un ambiente de tranquilidad igual que el pueblo en general
Stayed 1 night in Aug 2022

8/10 Good

Susana

Stayed 1 night in Jun 2022

8/10 Good

Josue Salvador Perez

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo que no me gusto que yo había realizado el pago por medio de la aplicación Expedia y en el hotel me dicen que esa operación no procede que tenia que pagar en el lugar. considero que el pago se debería de hacer por medio de la aplicación como con otros hoteles.
Stayed 1 night in Jun 2022
Response from Doña juana on 11 Jun 2022
Buenos días, expedía no maneja con nosotros depósitos o transferencias directas , siempre ha sido por pago en el establecimiento, puede marcar a expedía para comprobar que así se ha manejado siempre con nosotros

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un paseo para disfrutar y descansar
Nuestra estancia en general fue muy buena, el colchón muy comodo, las personas muy agradables; Tlacotalpan es un lugar muy bonito, para descansar y muy seguro.
Stayed 1 night in Jan 2022
Response from Doña Juana on 16 Jan 2022
Nos agradaba saber que disfrutaron su estadía con nosotros, los esperamos pronto :)

8/10 Good

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

AMADO FELIPE DE JESUS CAVAZOS

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Me gusto el encanto del lugar y lo céntrico para recorrer Tlacotalpan. No me gustó el servicio de desayuno continental muy limitado.
Stayed 1 night in Nov 2021

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente tal y como se muestra en la página, atención, instalaciones y personal.
Stayed 1 night in Oct 2021

10/10 Excellent

frida

Stayed 1 night in Aug 2021

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

J. Jesús

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación y servicio. Camas y almohadas en excelente condición se descansa rico.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable el Hotel. Lo único que le falta es el estacionamiento.
Stayed 1 night in Jul 2021

10/10 Excellent

ismael prisciliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia y comodidades genial todo limpio tranquilo regresaria la verdad, unico detalle el Internet aveces falla o no conecta
Stayed 2 nights in Jun 2021

6/10 Okay

Pedro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es chiquito y acogedor. Cuando llegamos el aire acondicionado ya estaba encendido :) así que fue excelente!
Stayed 1 night in Mar 2021

8/10 Good

ANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
El hotel está bonito, buen servicio.
Stayed 1 night in Feb 2021

8/10 Good

Carlos, Cdmx

Liked: Cleanliness, staff & service
La amabilidad del personal. Falta que el hotel tenga servicio de alimentos más completo
Stayed 1 night in Jan 2021

10/10 Excellent

JUAN CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito y elegante el Hotel Doña Juana
Excelente todo desde la recepción hasta la atención por parte de todo el personal. El cuarto muy amplio y limpio en todos los aspectos, lo recomiendo al 100% para pasar una bonita estancia.
Stayed 1 night in Dec 2020

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Limpio y agradable. Gran atencion
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel para visitar
Excelente hotel para visita corta en Tlacotalpan
Stayed 1 night in Aug 2020

4/10 Poor

Montserrat, Cuernavaca-Morelos

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
El lugar esta muy austero, había cabellos en la cama y en el piso Lo anuncian con desayuno incluido y NO es desayuno literal te dan un café y cereal Los colchones están muy muy malos
Stayed 1 night in Aug 2020