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Reviews of SELESA Tioman Home Stay Apartment

2.5 out of 5
SELESA Tioman Home Stay Apartment
Kg. Tekek, Tioman Island, Pahang

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 33 reviews" "
Rating 8 - Good. 13 out of 33 reviews" "
Rating 6 - Okay. 6 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Mike - on 1 Apr 2020
Thank you for your constructive comments and we shall improve the shortcomings. Thank you for staying with us and pleasant days ahead. Take good care of yourself. Selesa Tioman. Malaysia

2/10 Terrible

Marc

Travelled with family
Disliked: Staff & service
Horrible place, even the driver said it’s bankrupt
This place is no where near a beach, this is Tioman Island. There is no restaurant close by. I’m hungry and I’m glad I pack Mac n cheese. You have to pay for ride to go EAT or Go beach. Horrible place. If I brought food. I could make it work. I’m on holiday not a cook for me situation.
Stayed 3 nights in Jan 2020
Response from Ibrahim on 30 Jan 2020
Dear Marc We are sorry if the inconvenience caused. Its not a beachfront property and the beach is a walking distance approximately 19 minutes. This is a bed and breakfast apartment unit. There is an hourly shuttle from the apartment to the main hotel . However , if you wish to travel to the village town , you can hire a scooter or a village taxi for RM 10. There is also a delivery service is you which to order your meals.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Value pricing only it's need to take shuttle out for better choice of f&b option as hotel menu very limited
Stayed 2 nights in May 2019
Response from ik reservaion KL Office on 26 Jun 2019
Thank you for your constructive comments and we shall improve for the better

10/10 Excellent

Nirav, KL, Malaysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well managed and staff is also very friendly. It is value for money. You can not go to beach after sunset as it is far but stay here is very nice.
Stayed 2 nights in May 2019
Response from ik Selesa KL Office on 29 May 2019
Thank you for your kind comments and suggestions. On you next visit , if you wish to go to the beach after sunset, inform the reception to sent you by car to the beach near the golf course and arrange to pick up time. Thank you

10/10 Excellent

Aatu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from ik - KL Office on 6 Mar 2019
Than you for your constructive comments and we shall strive to improve better

6/10 Okay

Kelly

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
2 night stay at Selesa
The hotel responded to me emails efficiently. Check in went well, but I was really confused about all the extra deposits or fees they kept mentioning. The free transportation was fine getting there, but you have to stop at Berjaya and you're on their time schedule. Selesa is far away from everything and since the free shuttle doesn't come often, you're kind of stuck at the apartments. There is no restaurant so you're again relying on Berjaya. However, there is a nice beach about a 5min walk away and you can walk to Kampung Paya through the jungle. The decor inside and outside the building looked old and dated, the floor of the shower and hallway had hair, and the toaster didn't work properly. Not a good stay for a solo traveler, but good for families who want to relax at the resort.
Stayed 2 nights in Oct 2018
Response from Ik on 10 Oct 2018
Thank you for your constructive suggestionscandcwe shall try to improve the shortcomings

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from ik on 26 Sept 2018
Thank you for your constructive comments. We shall try to improve these areas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from ik on 26 Sept 2018
Thank you and we shall try to be better

6/10 Okay

Avis, shah alam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No water supply. Food is hopeless. No proper info.
Stayed 2 nights in Jun 2018
Response from Ibrahim KL Office on 29 Jun 2018
Our sincere apology for the water problem- we encountered a burst main pipe and our staff should have alert you and offer a transfer to the next hotel available at the village.

10/10 Excellent

mohd zubir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Ibrahim on 24 Apr 2018
Thank you for your constructive comments and we shall strive to make it better for your next trip to Tioman.

10/10 Excellent

Ki Kan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Thank you for your constructive comments and looking forward to extend a better services to you soon

6/10 Okay

Devesh

Liked: Staff & service, room comfort
Resort is located at the end of the area where you can get by car. To get there you need to pass Berjaya resort. Hotel provides shuttle service to Berjaya lobby every hour, to get to Tekek main area you have option to walk (around 25 min- hilly area, not so easy to walk) or take a taxi. Taxi service is massively overpriced, we paid 130 RM for return journey to Juara beach (around 10 km). Hotel itself is really nice, apartments are spacious, water 1,5 l is supplied every day, breakfast is more then enough not to be hungry but its Malay food plus cereals, baked beans and sausages. Overall I could not complain. Swimming pool is big and clean. Hotel doesn't have many guests as only 50 apartments out of whole complex are for rent. Staff is friendly and helpfull, they have arranged transport for us to Tekek ferry at 6.30 am. I think Selesa resort is the best option in this price range. We have been to ABC and for almost the same price you get incomparable lower standard and at ABC there are no Duty Free shops, at Tekek you will find at least 3. From hotel you can easily walk to beach, which is bit deserted but picturesque and you can enjoy privacy

8/10 Good

kweelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selesa hotel tioman island
Hotel provided shuttle transport between Jetty and Selesa Hotel...swimming pool is clean....their hotel kitchen provided Delicious Chicken Chop also....their staff helpful &friendly....I enjoy at this island 3D2night 08/05/17-10/05/17

4/10 Poor

Voon Leong

The first night we stay was not a good experience. The power supply cut off at 2.30 am. No one can assist us because the front desk only open from 7am until 11pm. The power supply only resume at 7.30 am the next morning. :(

6/10 Okay

Mr Goh, Singapore

Liked: Staff & service
Disliked: Cleanliness
Pleasant Stay.....Reasonable Price
Nice hotel with a pleasant view.Swimming pool was clean and big.Staffs are very very friendly.The only thing i disliked about it was the monkeys.They are wild monkeys that cannot be controlled and trust me,they are very fierce.One even attacked us.Luckily,no one was hurt.The hotel did place stuffed tiger soft toys to scare them.I think the reason that the monkeys attacked us was because we kept on taking their pictures continuously and that provoked them.So beware of monkeys!
Turtle sactuary beach
Selesa Condotel Resort
Fierce monkey
Bunot beach
Response from Ibrahim on 11 Jul 2016
Thank you for the valuable feed back.

10/10 Excellent

cuihua, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Staff is very good and helpful. Only thing need to improved is the transportation.

6/10 Okay

Alessio, Palermo

Liked: Staff & service
Disliked: Room comfort
Apparthotel a due passi dalla spiaggia
Ho avuto modo di alloggiare in uno dei loro appartamenti. L’appartamento si componeva di due camere da letto purtroppo non molto luminose perché prive di finestra, un salotto con un comodo e ampio divano, di un piccolo cucinino e di un bagno. Il mobilio non era molto recente e la struttura in sé non era molto curata. Necessitava ancora di molti interventi per riportarlo ai suoi antichi splendori. In realtà mi avevamo spiegato che erano in una fase di ristrutturazione, ma che molti interventi non era possibile realizzarli dal momento che alcuni degli appartamenti appartenevano a privati non facilmente rintracciabili e ciò rendeva difficile intervenire sulle parti comuni (spero che questo possa essere migliorato nei mesi futuri). Vi è un piccolo ristorante, dove poter fare mangiare. Tuttavia la selezione dei piatti è molto limitata. Siamo su un’isola dove non tutto è facilmente reperibile. Quindi, il menù dipende molto da quello che arriva sull’isola. Sono rimasto un paio di giorni sull’isola e le pulizie alla camera non sono state fatte. Immagino che trattandosi di un apparthotel queste vengano fatto all’arrivo e alla partenza dell’ospite. Il personale è estremamente gentile ancorché non tutti parlino inglese. Ognuno dei membri dell’apparthotel si impegna per rendere l’esperienza indimenticabile per il turista. Vi è connessione WiFi, ma solo nella zona del ristorante.
Stayed 2 nights in Aug 2018
Response from Ibrahim on 26 Sept 2018
Thank you for your comments and we shall try to improve these shortcomings

4/10 Poor

ティオマン

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
スタッフはフレンドリーだけど。おすすめしません。
良かった点 スタッフはフレンドリーで親身。 悪かった点 部屋が快適でない。アメニティは何もなし。歯ブラシ、スリッパ、シャンプー、ドライヤー等何もなし。（歯ブラシ等は、知っていたら持って行ったのに。） タオルの清潔感がない。大きなバスタオルのみ。湿気た感じだし、何より使うたびに身体中に毛玉がつく。（ブラウンのタオルなのでブラウンの毛玉だらけに） ベッド、ほこりだらけ。枕も、1人2個あったがどちらもほこりだらけ！清掃いつしたの？してないの？ 2連泊したが、清掃はなし。2日目にはベッドがきれいになると期待したのに。。 ランチは取れない。朝食と、夕食のみ可能だそうです。朝食は遅めに行ったらほとんど何も無かった。 立地が良くない。TEKEKの移動可能な範囲の最南端に位置する。部屋から遠くにはものすごく綺麗な海があるのに、そこへは行けない。ビーチもない。なので、海遊びは移動が必要。手段はシャトルバス、もしくはオートバイをレンタルするか。でも夜道は本当に真っ暗なので、自力での移動はちょっと怖いかも。 リンギス島への半日シュノーケリング申し込んだのに、伝えられた出発時間で向かったら船の時間に間に合わなかった。（ホテル出発時間が、なんと船の出向時刻だった。）毎日のことなのになぜ間違える？おかげで一番の目的を果たせなかった。 TEKEKで泊まるなら、絶対にベルジャヤを薦めます。。
Stayed 2 nights in Feb 2018
Response from Ibrahim - KL Reservation Office on 15 Apr 2018
Our sincere apology for the shortcoming of the linens and housekeeping which is no excuse. Thank you for highlighting the shortcoming and we shall rectify them accordingly. As for the amenities, you are staying in a 2 star apartment and as such we do not provide those amenities but you may purchase tooth brush and tooth paste at the reception counter. Snorkeling trips are schedule and guests are required to assemble at the lobby 30 minutes before

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel was a bit remote. We were not aware of that it was so far to the village. The service on the hotel was very good with friendly staff. The buses between were very good. The wifi in the reception was quit poor, at the close by resort it was better.
Stayed 9 nights in Jun 2017
Thank you for your constructive comments. We shall try to improve the shortcomings you mentioned Regards

8/10 Good

Verified traveller

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ne pas manger a l hptel

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nourriture a éviter

8/10 Good

BORIS, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Тиоман, апрель-2016
Отдыхали в этом отеле второй раз.Теперь в стоимость номера включен завтрак, что удобно, тк магазинов поблизости нет.Удобный трансфер с пристани в отель. К сожалению, на ближайшем пляже обнаружили пятна мазута.В отеле сказали, что эта территория находится в ведении государства,и проводить работы на нем имеет право только администрация острова,которая,почему-то не спешит очистить пляж .Прекрасное место для любителей снорклинга.

8/10 Good

Sri Nor Haslina, selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selesa dan tenang
Menarik

10/10 Excellent

Aleksey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
замечательный отель в Тикеке. Есть в номерах кухня со всем необходимым. Замечательный вид, бассейн, рядом чудо остров на который привозят туристов на коралловые сады, а вы можете их осматривать бесплатно и каждый день

8/10 Good

Tarik, Paris

Liked: Staff & service, property conditions & facilities
Plutot bonne hôtel
Très bien mais un peu loin des restaurant

10/10 Excellent

jisun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful and nice staffs
very helpful and nice staffs and room condition was also ok. and they offered us complimentary room upgrade. It was quiet nice. I’d like to give u guys a small tip, the location of this condo is not so good but you can rent a motorbike near village, not that one beside of the Berjaya gate. The price of motorbike is 60+ per a day. It’s good to travel around with a motorbike. highly recommend this condo!

8/10 Good

Jan, Nederland

Liked: Cleanliness, staff & service, room comfort
Rust.
Een tustig hotel met een ruim zwembad. Helaas ver weg van Tekek. Eten in het hotel is matig. Ontbijt is daarentegen goed en in het weekend als buffet. Personeel ontzettend vriendelijk en behulpzaam.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

TAUFIQ, Kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Selesa tioman condotel review
The only downside was, the aircond stopped working on our last night of stay which makes it quite hot.

8/10 Good

seokku, 대한민국

Liked: Staff & service, property conditions & facilities, room comfort
조용한 콘도텔
no wifi. 주변에 할수 있는 시설 없음. 픽업,샌딩을 직원이 제티까지 해주어서 좋았습니다. 셀레사와 버자야 간 셔틀 운행. 버자야에서 놀아야함.

10/10 Excellent

Norfadzlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sesuai utk tenangkan fikiran
terbaik dan selesa