Hotel Mesra Haiwan Kesayangan di Thermopolis

"Staff was very nice and the rooms were new and clean!"

"The rooms were clean and communication was easy over all great place to stay."

"It's a nice hotel but it was hot friday and Saturday and the A/C wasn't working. I later asked the lady on Sat morning and she said that's the way it is and open window. Not even try to help. then that afternoon I asked Sean a young man and he's like I'll get a window A/C there in a few for you. And he did!!! The lady was lazy and didn't go out of her way to help. We had two remotes for 2 different rooms in our hotel and after the A/C guy came we couldn't find it for the bedroom. I...

"NO, the got tub was NOT warm enough, not was the pool!! Our room was filthy, even after finding a large can of Butane laying at the door of one of the beds, in our first room!!! The second room was even worse! Floors were clearly not vacuumed, and all the surfaces were full of dust. The manager was very kind and she took it to her boss, but he didn't seem concerned at all, that our rooms were in such a state!"

"Good value place to stay for a great value, simple but clean rooms in a convenient location. Only talked to staff over the phone but they were friendly and the flexible check-in was appreciated. Would stay again! "

"Great place to stay if fishing the Bighorn out of Thermopolis. Very clean and the staff is super friendly. Price is also perfect!"

"Just double check and call the property before you go. This was our second time staying. The first time was excellent, this time not so much. I booked a cabin back in January for this March trip. I got the email welcoming me and gave me to door code to get in. We went in and it def. looked like someone was still staying there. I went to the office and the lady told me that "I just found out you were scheduled to stay like an hour ago, and everything is booked due to a fencing company ". I asked...