Hotels near The Summit Reno

"Room was clean, amenities were good, comfortable bed."

"I called in advance to ask the front desk if it would be okay that I would be arriving/checking in between 12:30 and 1:00 AM. They assured me that they had front desk service 24 hours a day. I booked the room. When I arrived at 12:45 AM to check in, they said that I was considered a no-show and that it would take them at least an hour for their system to reset. They requested that I go to the maverick gas station down the street to wait. I waited in my car in the parking lot until 2:00 AM for them to be ready to check me in. I had to leave by 8:00 AM for a meeting. Had a terrible night of sleep. Couldn't get the rest that I wanted because I had to wait in the parking lot until 2:00 AM to be checked in. I was directed to speak to the manager about a refund. She was of zero help. She told me to take it up with Hotels.com I literally could have stayed at any other hotel and been checked in immediately. What is the process for getting a refund?"

"Breakfast was great nice and clean except for elevators may be good idea for figuring out excess water from people using the pool as they soaked the elevator floors "

"Friendly staff, great breakfast options, rooms were run down. Old carpet, furniture was peeling off, spider in the bathroom. No hot tub!"

"It was a day they had some technical difficulties, however the staff was amazing and handled it so well. The rooms were clean and the hotel’s beautiful!"

"This hotel is in a nice area, clean rooms with great beds and pillows. Staff is always friendly and helpful. The dining options are great, they have a nice bar and a very relaxing atmosphere. Would not hesitate to recommend this hotel. "

"Everything was fabulous as usual. We’ve stayed there before and will choose to stay there again anytime we’re in the Reno area. Thank you "

"The place was wonderful. Great communication. Would definitely rent again. "