Hotel Dekat The Shops at Waverly Woods

"Nice place parking kinda sucks feels like going to a packed shopping center. AC was kinda loud. Only had couple instances of loud people making noise but overall nice place."

"Was a decent place to stay overnight."

"The folks at the front desk were friendly and helpful. The first morning room service did not come. The second morning they did come. Breakfast was decent. All in all solid but not spectacular."

"Diana at the check-in counter was excellent. Very good people skills, courteous and helpful."

"My only complaint would be that the halls smelled like marijuana. They should better keep track of people smoking in the rooms."

"I appreciated that our lovely room had an outdoor veranda style seating area directly on the parking lot (which was very quiet & remote across from a country field). This allowed me to drove within a foot of the room entrance which was perfect for my handicapped mother who joined me since she can barely walk. Nice, relaxing stay! "

"Terrible service. Nasty room."

"The room and the staff were both incredible. We will definitely stay there again."

"It’s an older hotel but well maintained. The hot tub wasn’t working when we stayed and the gym was so small that it was uncomfortable with more than two people. Also, the restaurant menu left a lot to be desired but the staff were very friendly and helpful."

"The air conditioning was not working in room 124, so after 2 nights we moved to 118. It did not work either; another hot night. The next morning we were offered a fan. No. So we moved to 116. By then the weather had cooled in any event. No compensation offered. At breakfast Sunday, the toaster was broken, on one side, so there was an line and the buffet had mostly low or empty hot food pans. I am a Bonvey member and was quite disappointed."

"The location of the hotel is centrally located to a variety of stores. It is quick access to highways. The hotel was clean, the staff were friendly and helpful, and the amenities were top notch. Pricing is comparable to the services. Self pay Laundry on site, continental breakfast serves hot and cold foods, and parking is free. Great stay!"

"everything was great"

"The staff was very attentive and pleasant."

"Excellent stay"

"Dirty, filthy and unacceptable. Bathroom, towels, couch, broken door latch, the worst I have ever seen and I've traveled to 6 continents. We had to leave and go to another hotel because of how dirty the room was upon our arrival."

"Very disappointed with my stay. I booked a king corner suite well in advance for my son’s prom night and paid over $500. I called ahead and was approved for early check-in, and I arrived two hours before the standard 4 PM check-in. Even arriving that early, I was told the hotel had overbooked and was “upgrading” me to a standard room with two queen beds — a room that normally goes for under $200. If they were already overbooked at 2 PM, how many people were allowed to check in early ahead of...

"00:30 am, sounded like family argument on the second floor hall, a girl screaming at the top of her lungs waking everyone up"

"The pillows were so flimsy, I basically got no sleep. The air vents were insanely loud when the AC ran which kept us up too. We had a handicap room, which should have been reserved for someone who was handicap. But the bathroom sink faucet was so close to the counter, water got all over the counter when we used it. It also stunk like weed on our entire floor. Which causes us to get headaches."

"Breakfast every day "

"They don't really have a 'in house restaurant with drinks and food'. It's a coffee counter under the Starbucks logo. When we checked in Sunday afternoon it was closed - we were informed it would open at 7 am, they only do breakfast. When I came down again the next morning it was still closed, and I was informed that 'for the time being they are closed on Monday' - they said it was a staffing issue. NONE of this was evident from their website - we had a morning appointment and had we known we...