6/10 Boleh diterima
Sue
Mengembara bersama keluarga
14 Jul 2025
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
Overall, our stay was average. However, it could have been exceptional had the rooms been properly cleaned and looked after maintenence-wise. First, the positives, every interaction I had with hotel staff was fabulous. Front desk personnel were so helpful and addressed concerns in a timely manner. Next the negatives, our room was not clean upon our arrival. I could feel grit on bathroom countertops, there was dust over all the furnture, and ourbwindow shade and sheer panel were a hot mess. The sheer panel bottom was coming apart and the wooden bottom was barely hanging to the rest of the panel. The blind itself had holes all over the right side. There was bits of paper and some kind of feathers all over the floor and stayed there until after our 3rd night. It also doesn't appear the toilet ever was cleaned. I also discovered a non working room phone. The hotel lobby itself was really nice and the breakfasts were pretty good considering they need to feed a large amount of folks.
Sue
Menginap 4 malam pada Jul 2025