Hotel Dekat The Place

"The staff were amazing and helpful even with help of translation. Close to the subway. Room was clean."

"Superb entrance (you will love it) and gorgeous foyer 💕 staff are super nice. Rooms are clean, functional and have slippers, fresh bottles of water every day. Washing machine was added bonus but struggled to dry them as laundry room dryers were on so low it took hours (my only slight negative). We are heading back there after a 5 day detour to Shanghai so see you soon ❤️"

"it is a design property in the downtown centre, which is convenient. However, the signage, in particular inside the room is terrible. It takes time to work out what button is for what. It is not internationally standardised but a uniquely designed and developed most likely by the hotel. And that is the problem. Guests tend to be tired after flight and just want to settle in and relax. Yet, it takes ages to work out how the buttons work and are responsible for what, which can be frustrating....

"Amazing location"

"not bad"

"The only small disappointment was the lack of nearby breakfast places. Breakfast usually requires ordering delivery, but this was a minor issue and did not affect my overall excellent experience. I highly recommend it to anyone visiting Beijing. Having stayed in many different places over the years—from luxury hotels to various types of accommodations—this is by far the best place I have experienced so far. Everything exceeded my expectations, and I would definitely stay here again."

"Beautiful hotel, lovely staff - felt worth the price."

"This was a very disappointing experience. The unit advertised appears to be used as bait to secure bookings. Upon arrival, we were informed that we would be moved to a different apartment approximately 500 meters away. This was never communicated prior to arrival. The alternative unit was not what we originally booked and not what was advertised. We had to firmly insist on either a refund or being given the exact unit we paid for. Only after pushing back did the property manager agree to...

"If you want to treat yourself and sleep in luxury stay here. This is one of the best hotels in the area. Access to stores is unmatched. The rooms are spectacular and worth every penny."

"Decent place."

"The air in the hotel was so thick, it was a smoke-filled room"

"The service was not attentive enough. Staff did not proactively assist with luggage when I was leaving, and customers were not greeted in the hallway. The lobby was chaotic, and staff did not provide clear instructions. During checkout, staff did not notice that the fee had already been prepaid and tried to charge me again. Terrible customer experience considering it is a 5 star hotel. Room is clean with pleasant smell."

"Overall service is warm and excellent. Special thanks to Dennis, he was very helpful to solve our problem."

"Beautiful breakfast and helpful staff."

"Exceeded my expectations. The manager was very good."

"The staff was knowledgeable about Beijing. More importantly, front desk members have extensive travel experience, so they can assist guests in finding rewarding travel experience. Their guidance served me well during my trip. Highly recommended!"