Hotel berdekatan The Emerald Sanctuary

"They took $2,000 out of my account twice and it was not returned from pending status until the day we travelled home which took all of our spending money for our vacation. We dealt with a lady named Stacey trying to get three nights taken off our bill and she was extremely rude and curt. We felt this was a reasonable request given the hardship placed on our family. We had to unstop our own toilet and fix the refrigerator ourselves because no one was available. We also had no power in our...

"the property was walking distance to the beach and great for family with a small kitchen and room setup"

"The overall experience was ok, staff is great and really helpful. The pictures of the property dont match current conditions, it is screaming for a remodeling at least in the rooms, 1st night when we checked in sheets looked like they hadn’t been changed, and the staff was really understanding and changed is to another room. The a/c needs to be set super low for the room to cool. Breakfast was good, and easy beach access. The rooms like mentioned before dont match the pictures they are really...

"I enjoyed everything about the property. It is so well maintained from the grounds to the inside of the hotel."

"AC wasn’t working"

"It was , they had to move me from the room I originally chose which wasn’t fun but all in all had a great time."

"It was ok"

"Always friendly staff and great service. Only thing I had trouble with was when we went to get pool towels at the front desk, we saw a basket full and reached in without knowing they were dirty and the front desk person did not stop us. Thankfully another employee was walking by and let us know that the towels were used so we managed to get clean ones. Breakfast is always great! Amenities always work good"

"great attention from the Front desk, they were clear on the helping us to get the room earlier. thanks"