Hotel Dekat The Crossroads

"The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price."

"I love everything about this hotel rooms beds pool hot tub very nice"

"Property needs repairs and replacement of room furniture!"

"They gave me an old room on the first floor after I check out they had the audacity to say I stole a bath mat and I didn’t even bring no bags wit me"

"The hotel was decent and the pool was nice, It was nice and quiet. You could not beat the price"

"Nice clean room, friendly staff extra helpful I forget my key alot and they are always so understanding and nice! They rlly try to help with whatever they can its nice to be around such friendly ppl!"

"Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum."

"Everything"

"Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there."

"We showed up for our check in only to find that they had given our room to someone else and were sold out for the night. No refund issued. "

"Decent no complaint. except creepy guest , but they can’t control that"

"Very clean the building looks great. The staff was amazing."

"Very clean room and bathroom. Plenty of other families there for kids sports events, as we were. We noticed one of the comforters had a small stain after we checked in. We let the front desk know before leaving for dinner. When we returned, the comforter was changed. Overall, great stay."

"The staff were nice and the room was clean, however, the mattress had huge sags in it. It was so bad, I was stunned by it. The staff knows, but their hand are tied. The mattress was so saggy that the bed could not even be made properly. I can sleep anywhere, so I managed. I was in room 154 on the corner and it would be impossible to make this mattress worse. This experience has made me decide to never go to another Red Roof. That said, the staff and receptionist were wonderful and...

"Clean and comfy"

"Room was clean and staff were very helpful with the bill when we had an issue"

"My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back."

"I will never stay there again Ice machine didn’t work. After asking about it I was told “sorry it was frozen up” that I could go to the third floor for ice. Not acceptable The whole front of the air conditioner was detached and laying on the floor on the other side of the bed. The coffee maker was missing the tray to put the coffee in so it didn’t work. There were rolliepollie bugs in the bathroom and on the floor. There was missing grout on the bathroom floor and the whole place smelled....