Cari Rumah Penginapan di Taman Alam Semula Jadi Wilayah Terra delle Gravine

"Amazing ! Beautiful ❤️"

"Accueil très "stressant", la première personne était totalement débordée à l'arrivée de 4 personnes, légèrement antipathique. Les autres personnes de l'accueil les jours suivants étaient parfaites et SOURIANTES. Le personnel du restaurant très accueillant. C'était le début de saison ça se ressentait dans les travaux autour de la chambre. Belle piscine. "

"Beautifully appointed cave hotel. In a prime Matera location."

"The owner is very friendly and does a great continental breakfast on the roof top deck. There are two tortoises and turtles on the deck. The stairs to the room are steep but the owner carried our luggage. Room was very clean. "

"Struttura datata e da ristrutturare almeno nelle stanze. Personale che sopperisce, non a fatica, alle mancanze strutturali e organizzative."

"This hotel says it has a 24hr desk in the info. We arrived at 10pm and there was nobody there. Nobody answered the buzzer or the phone. When we contacted hotels.com they said they could not reach the hotel and could not confirm that we didn't stay there, so they refused to give us a refund... even though we booked another hotel the same night from hotels.com. I was expecting a sincere apology but instead have to go through the trouble of disputing this with my credit card. Crazy."

"Ok"

"The property was a beautiful. Cypress tree driveway, excellent pool, very nicely finished clean rooms & bathroom. The chef was on the whole very good. Located within 10km of Matera but in a quiet rural setting. The staff. Anna who served breakfast & checkout was excellent. The rest of the staff are either poorly managed and demoralised or should not be in a hospitality role. Checkin person was rude and didn’t make you feel welcome. Couldn’t really be bothered. The waiters I think must work on...