Exterior

Reviews of Marylanza Suites & Spa

4 out of 5
Marylanza Suites & Spa
Calle Los Arenales, 20, Arona, Santa Cruz de Tenerife

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 107 reviews" "
Rating 8 - Good. 36 out of 107 reviews" "
Rating 6 - Okay. 3 out of 107 reviews" "
Rating 4 - Poor. 2 out of 107 reviews" "
Rating 2 - Terrible. 3 out of 107 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First visit, and the property is amazing! Large, clean rooms, good food, and the staff are AWESOME! Always available to answer questions and help however possible. Cannot wait to return!
Stayed 14 nights in Oct 2023

2/10 Terrible

JUAN JOSE

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Management don’t put the client first. Specifically the manager Dana.
Stayed 7 nights in Jun 2023
Response from General Manager on 3 Jul 2023
We put our clients first, but that's the point: OUR clients. You were informed that external customers cannot make use of the hotel facilities or get into the guest rooms but you didn't care much, did you?

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for our needs, far enough from the noise and chaos but close enough when we wanted that. A nice ten minute walk to several beaches. The food was superb quality and always plenty of it. Branded alcohol was included. Have already looked at a revisit later this year.
Stayed 8 nights in Apr 2023

10/10 Excellent

Kadi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was nice. Breakfast buffee was good, many options to choose from and quite delicious. Room was okay, a little bit dated maybe already but still perfectly fine. They did renovate our next door room so it was very annoying that the one morning we wanted to "sleep in" .. meaning like 8:30am, they were using a drill or something. Still I'd go back next time we're going to Tenerife.
Stayed 5 nights in Apr 2023

10/10 Excellent

Timothy Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great pool and fantastic catering staff. Great variety of food each and every day although we do prefer to eat out. A very enjoyable stay - there wasn't anything they could have done better Only 10 minutes drive from the Airport too!
Stayed 8 nights in Feb 2023

10/10 Excellent

Hugh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023

10/10 Excellent

Garry William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Marylanza.

2/10 Terrible

Jeff

Travelled with family
Disliked: Staff & service
Old school hotel with old school rules
Bizarre hotel with lots of rules for everything was like being back in School
Stayed 1 night in Oct 2022
Response from General Manager on 12 Dec 2022
Rules are especially useful and meant for those who don't like rules. For some strange (or bizarre) reason you didn't want to make use the bike storage room that we provide for free, as it is not allowed to take them into the guest rooms. In a hotel you are staying with hundreds of other people so some order and respect is needed. Maybe you should in fact go back to school for a while.

10/10 Excellent

Dimcho, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff at reception were friendly as well as the cleaning staff. Pools were great and amenities were great. I wish they had a better Smart TV for entertainment purposes.
Stayed 7 nights in Sep 2022

8/10 Good

Punit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing resort, defo recommend this resort to anyone travelling in group, family, or even as couple. Staff is extremely welcoming, friendly, they always greet you when they see you. I had no problems whatsoever, althought they need to take care of the cockroach infestation there is in gutter pipes, I would see every now and then 1 or 2 popping out in the toilet but the rest is 10/10.
Stayed 6 nights in Sep 2022

10/10 Excellent

Constance Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above expectations. There was a lovely golf course in behind the hotel, which fortunately our room had a view of, as well as the mountains. The view made the hotel for us. But the hotel rooms were so well done, spacious, cosy and clean. We were so amazed with how well kept the whole place was. The swimming pool was perfect. We really enjoyed the breakfasts especially. We had half board because we did lots of day trips. I would only recommend the desserts could be a little better. But overall hard to find any flaws to comment on! Definitely will be back , thank you Marylanza
Stayed 4 nights in Sep 2022

8/10 Good

Sepideh Nazemi

Travelled with family
Mini disco, 3 swimming pools
Stayed 4 nights in Aug 2022

10/10 Excellent

duncan

Stayed 7 nights in Jul 2022

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Lovely clean hotel with friendly attentive staff
Stayed 3 nights in Apr 2022

10/10 Excellent

Rupinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything can't fault anything 💖
Stayed 7 nights in Apr 2022

10/10 Excellent

MEGAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay, staff so so friendly and no complaints at all!
Stayed 4 nights in Apr 2022

10/10 Excellent

Thore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Frank Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At times get loud music and loud screaming when there are activities at the pool. Sounds good all over the outdoor area. Got room on the 1st floor which they said was towards the golf course, towards the golf course yes, but then straight into a hedge
Stayed 14 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design and the pool area had plenty of room with good shaded areas.
Stayed 9 nights in Sep 2019

8/10 Good

Kristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 3 nights in May 2024

10/10 Excellent

Luca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto bella stanze grandissimi forse unica pecca la palestra a pagamento. con la formula allin puoi bere e mangiare a qualsiasi ora e hai anche sconti su bibite e cocktail non compresi nella formula allin
Stayed 4 nights in Apr 2024

10/10 Excellent

Gaetano

Stayed 6 nights in Apr 2024

8/10 Good

Väiski

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ihan siisti keskitasoinen hotelli, mukava henkilökunta ja erittäin hyvä monipuolinen aamiainen. Sijainti hyvä rauhallisuuden suhteen, kun on vähän kauempana hälinästä, niin saa nukkua rauhassa ilman meteliä ja rantaan kävelee kuitenkin 10-15 minuutissa, mikä ei ole paha ollenkaan.
Stayed 7 nights in Apr 2024

6/10 Okay

Bärbel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Drei Tage lang kein heißes Wasser, haben dies ständig bei der Rezeption bemängelt aber wurden immer nur abgewimmelt. Geh garnicht!!
Stayed 7 nights in Apr 2024

10/10 Excellent

Alessandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È stata una bellissima esperienza, posto meraviglioso, pulizia top, personale gentilissimo e preparato (saluti a Julio), struttura dotata di ogni confort, posizione strategica, tornerò sicuramente ..Tenerife è una meraviglia Ciao alessandra Italy..
Stayed 7 nights in Apr 2024

8/10 Good

Valentin

Travelled with group
Liked: Cleanliness, amenities
Insgesamt sehr zufriedenstellend. Hatten ein riesiges Zimmer (eigentlich eher Wohnung). Man muss in der Halbpension aber für so gut wie alles draufzahlen und auch für all inklusive ist nicht annähernd alles inklusive.
Stayed 3 nights in Apr 2024

10/10 Excellent

Valentina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura eccellente.
Stayed 7 nights in Mar 2024

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El buffet del desayuno es espectacular. Muy rico, sin embargo en las comidas y cenas deberia haber mas variedad, ya que es bastante escasa. El alojamiento, piscinas, servicio, perfecto. Muy bien mantenido.
Stayed 2 nights in Jan 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 9 nights in Jan 2024

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jääkaappi hieman liian pieni. Lisävuode ja sohva vanhanaikaiset. Tien puolen huone mieluinen (liikenne ja alakerran show:t). Muutoin todella hyvä kuten yllä olen arvostellut.
Stayed 7 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Todo muy bien hasta la trampa del check-out...
Todo muy bien hasta la trampa del check-out. no me querian devolver el deposito de EUR 5 por toalla de piscina, aunque estaba entregando la Toalla en perfecto estado, el razon de la srta. de la recepcion era que tambien tenia que entregar un papelito/recibo... Mi conclusion era entonces llevarme la toalla... claro no iba llevar la toalla, pero la srta de la recepcion era inflexible. Al preguntar al supervisor (creo) si queria perder la toalla por los EUR 5 entonces se cedió y me devolvio el deposito como deberia ser. Al final ese trampita me dejo un mal sabor del lugar... pero el resto todo bien.
Stayed 3 nights in Dec 2023

10/10 Excellent

Oliver Ødegaard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Sindre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Dec 2023

10/10 Excellent

ILONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel. Everything nearby. Good shopping center where you can buy everything. Very good stay at the hotel. Clean rooms and surroundings. Very friendly staff who treat and help all passengers in a relevant and professional manner. Good food and a lot of selection. I know I can't mark the names,, but still mark. THANK YOU VERY MUCH FERNANDO pr. the manager of the hotel, who takes all my wishes and kindly invents and takes into account all things..THANK YOU at the reception hotel TAISSA, ALEKSANDRO, DAVID,. To the cleaner who takes good care of my room ARIADNA, HUAN service swimming area well. I want to say thank you to everyone. MERRY CHRISTMAS AND HAPPY NEW YEAR EVERYONE!
Stayed 11 nights in Dec 2023

10/10 Excellent

Petra Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Nadja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes gepflegtes Hotel, ruhig gelegen aber dennoch alles zu Fuss erreichbar. Frühstück war immer super, es gab eine sehr große Auswahl. Das Personal war in allen Bereichen immer freundlich. Die Zimmer wurden gut geputzt. Kleine Minuspunkte gab es dennoch: Wir hatten in sieben Tagen 3 Kakerlaken im Zimmer (dafür kann das Hotel wahrscheinlich nichts), Eine Steckdose im Zimmer funktionierte nicht und eine war nicht mehr fest in der Wand. Abends gab es manchmal nur noch lauwarmes Wasser zum Duschen. Ein einziges Mal waren wir frühmorgens am Pool. Nachdem ich eine Stunde dort schon lag und dann 5 Minuten zur Toilette ging, waren danach meine Handtücher, meine Sonnenbrille und mein Buch verschwunden (vom Poolpersonal entfernt) weil sie dachten es wäre reserviert worden, ohne es zu nutzen. War etwas ärgerlich da es 10 Minuten dauerte bis ich meine Sachen wieder gefunden hatte. Sonst war alles super.Wir waren fast nur zum Schlafen dort.
Stayed 8 nights in Dec 2023

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Karl-Goran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Väldigt bra , vi bodde nästan 5 veckor,lungt
Stayed 21 nights in Nov 2023

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Schönes Hotel mit guter Lage. Toller Poolbereich. Schönes, großes Zimmer. Super Frühstück.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool landscape, the rooms were very clean and tidy and the staff was friendly.
Stayed 10 nights in Sep 2023

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Sep 2023

8/10 Good

David

Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

8/10 Good

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Det vvr okej hotel. Tyvärr välsigt lyhört.
Stayed 10 nights in Jul 2023

8/10 Good

Frode

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bra beliggenhet nært mercadona, og flott hotell. Det koster 8 euro å bruke treningsrommet hver gang.
Stayed 11 nights in Jul 2023