Hilton Hotels Ten Thousand Islands hotels

"Spacious room with great view. "

"Lots of space for the family. Could use some towel hooks and another mirror outside of the bathroom so people can get ready while everyone else uses the shower. Garbage didn’t get picked up and towels weren’t changed out despite us following the rules on how to do so. Had to ask the staff daily for new towels and take care of our garbage. Otherwise was a nice stay. Front desk staff was great. "

"To expensive for conditions"

"Front desk was friendly and efficient,"

"Very nice resort. Lots of activities for families and relaxation for adults. Great restaurants and customer service. "

"Very friendly management and staff. Nice nice quiet place to sleep. Convenient for work and shopping in Naples."

"Nice place for kids"

"I called the hotel a month before my stay and asked them which room should I make a reservation if I wanted an ocean view. They assured me that the rooms that are described as having an “Ocean View” have a full ocean view from their balconies. Absolutely, not the case. The room I got had, at best, a “Partial Ocean View”. I can’t imagine the view of the rooms described as having a partial view of the ocean. I called the front desk to get the room I paid for, and rudely were told that the hotel was completely booked. I took pictures of the view of the supposedly “Ocean View” room. To top it all of, I was charged $40.00 per day for a regular car parking. There is no parking on the streets…. AND… $40.00 per day in hotel fees. Go figure…..?!?! Also, if you think that today Hilton’s hotels are what they were before in terms of quality, cleanliness, decor, service, and elegance; you are for big surprise. I was very disappointed with the room I got, the extra charges, and the quality of the stay. We being on vacation to celebrate our 10th. wedding anniversary, this hotel left us a sour note on the ocassion "

"great place friendly staff courteous and kind :)"