Tempate Spa Hotels

"This hotel has a great location, right on the beach. There are no loungers,umbrella rentals or public restrooms on Potrero Beach so being at the hotel you have all of that. The water there is calm, great for swimming. Similar to many places in Costa Rica there were some plumbing issues, plugged toilet and plugged shower drain but maintenance fixed it right away and we were fine for the rest of the stay. It is clean, the buffet breakfast is good. You can order an omelette in addition to what is set out. Food is very expensive in Costa Rica so we filled up at breakfast then didn’t eat until supper. I would definitely return. "

"My wife and I visited for her birthday and Valentine’s, and it couldn’t have been a more perfect trip. How unbelievably stunning the views are from both the property and the rooms. The location is maintained impeccably, and every detail feels thoughtfully cared for. The service is truly top-notch—special shoutout to Kenneth, Cesar, Giovanni, and Glenn, who went above and beyond and helped make our stay feel extra special. We would absolutely love to return, and I highly recommend this property to anyone looking for an exceptional experience."

"The flat was amazing, we definitely enjoyed the time we spent INSIDE the apartment. HOWEVER, the hotel management and concierge are COMPLETELY inept and made our entire stay unnecessarily frustrating. We received zero communication regarding what amenities were available to us, and only received answers to questions if using WhatsApp. Even then, responses would come hours later (even up to 24 hrs) and the responses were borderline rude. They did, however, make it very clear that we were NOT hotel guests - apparently apartment guests are the equivalent of the unwanted step child of every fairy tale. The property map is unreadable and inaccurate, even the valets didn’t understanding the map when trying to get us to our selected restaurants. This property advertises everything as walkable, but the streets are steep and management does not make it easy to get golf cart transportation if you need it. The valets were very polite but severely overworked as the property is definitely understaffed. Prices at the onsite restaurants and shop were outrageous for only average quality. To sum it up, we loved the APARTMENT but this company needs a complete overhaul of their management and some INTENSE training on customer service."

"The “ casita” was clean, but very much outdated.I would suggest some improvements, especially in the bathrooms. The staff were friendly and polite. The outdoor areas were very beautiful, clean, quiet."