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Rating 10 - Excellent. 720 out of 1001 reviews" "
10 - Excellent
720
Rating 8 - Good. 197 out of 1001 reviews" "
8 - Good
197
Rating 6 - Okay. 50 out of 1001 reviews" "
6 - Okay
50
Rating 4 - Poor. 17 out of 1001 reviews" "
4 - Poor
17
Rating 2 - Terrible. 17 out of 1001 reviews" "
2 - Terrible
17
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Debra
Travelled with partner
25 Apr 2024
Liked: Cleanliness
Good location away from the busy city streets, but still accessible to Sioux Falls within minutes. Friendly and helpful staff, indoor pool and hot tub.
I knocked stars off because the bed was incredibly hard and difficult to sleep on.
The TV had terrible sound quality and we had to just turn it off it was that obnoxious.
When it comes down to it comfort is a huge part of the quality of the stay.
I would not choose to stay at this hotel again.
Heather
Stayed 1 night in Mar 2024
8/10 Good
Tamara, Ortonville
16 Mar 2024
Liked: Cleanliness, staff & service
Tamara
Stayed 1 night in Mar 2024
4/10 Poor
Rodney
Travelled with family
10 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The bed was horrible. Hard as a rock. It was also very noisy.
We went to breckfast and they only had eggs and poptarts left.
We have always had a great stay. Not sure what happenes this time.
Rodney
Stayed 1 night in Mar 2024
6/10 Okay
Clark
Travelled with partner
26 Feb 2024
Liked: Staff & service
The staff tryed hard but they wrre short staffed. One person was making breakfest and running the front desks couldn't do justice to either. Our t.v. didnt work they fixed it it lost its connection again and they couldn't fix it. Tred mill was broken in exercise room all 3 days we were there. Beer and wine bar wasnt open friday night. Very disappointed. Not sure we will stay again.
Great room. Not a great breakfast. Cold, hard muffins, bagels, biscuits.No fruit, oatmeal, greek yogurt, bread for toast. Pitchers of milk instead of small cartons. Needs some better options. 2 out of 10.
We enjoyed the large room with kitchen and living room. The king size bed was very comfortable. Pool area was noisy due to large group of children.There was a birthday party / family reunion being held so common areas were very busy with lots of people. Hallways were noisy with kids running around. Assumed it would have been quieter.
Clean and spacious room. Comfortable and warm. Breakfast was nothing to brag about, but o it's not at most places. However if you have a bar why not a short order grill for a real breakfast?
Always enjoy our stay at Grand Stay. Nice clean, quiet, comfortable hotel. The only reason I have service a four star was because their breakfast seems to have been down graded some since our last stay a year ago.
The pro’s - clean, good breakfast, relatively quiet, liked the small bar for happy hour
The cons - kept running out of coffee, bed was too firm and pillows need updating