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Reviews of Novotel Taipei Taoyuan International Airport

4.5 out of 5
Novotel Taipei Taoyuan International Airport
No. 1-1, Hangzhan South Road, Dayuan District, Taoyuan City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1062 reviews" "
Rating 8 - Good. 279 out of 1062 reviews" "
Rating 6 - Okay. 92 out of 1062 reviews" "
Rating 4 - Poor. 33 out of 1062 reviews" "
Rating 2 - Terrible. 17 out of 1062 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2024

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very safe and quiet.
Stayed 1 night in May 2024

10/10 Excellent

atiya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle is a little hard to find but the hotel and staff were great. Rooms very clean
Stayed 1 night in May 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

ming

Liked: Cleanliness, staff & service
no market or store like seven eleven or anything like that in or near hotel area. hotel itself does not provide daily goods. extremely limited food selection options.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean close to airport but directions to hotel via hotel shuttle were wrong and this caused us to lose 3hrs of the time we had in the area and we ended up having to pay for a cab which we were not reimbursed for which should have happened since the shuttle directions were incorrect from the hotels email. But the hotel and staff were very nice regardless
Stayed 1 night in May 2024

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff after a long tiring flight. Lovely comfortable bed.
Stayed 1 night in May 2024

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Rudy, Gordon

Travelled with partner
Liked: Cleanliness, staff & service
This is good hotel if you just stay for business trip and need to go to airport quickly since they provide shuttle service to both terminals. However, downside is no good dining options in the area except the expensive hotel restaurants and the airport dining options. The customer services from front-desk are reasonable but the manager greeting us first time was so rude in my opinion.
Stayed 1 night in Apr 2024

10/10 Excellent

Van

Stayed 3 nights in Apr 2024

10/10 Excellent

XIYAN, Germantown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Apr 2024

10/10 Excellent

Breanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Only stayed one night. Free shuttle to the airport was a nice touch.
Stayed 1 night in Apr 2024

8/10 Good

Christopher, Fremont

Stayed 1 night in Apr 2024

8/10 Good

Chien-Yuan, Mason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the price for one can of coke cola is not 6 times of general price at bar would be better.
Stayed 2 nights in Feb 2024

10/10 Excellent

zhiping

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Feb 2024

10/10 Excellent

Jenny H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

H Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from airport. Clean. Great AC. Good breakfast buffet. Everything you’d want in an airport hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the airport. Great spacious rooms, on site restaurants. Great service.
Stayed 1 night in Apr 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel and close to the airport with free shuttle. I really enjoyed my stay. The staff was really friendly and helpful. There's not much of a walking distant to anything because it's in the airport area. But other than that, it's really convenient. I would come back.
Stayed 1 night in Apr 2024

2/10 Terrible

Gunnar

Stayed 1 night in Apr 2024

10/10 Excellent

Priscilla

Stayed 1 night in Apr 2024

8/10 Good

Van

Stayed 3 nights in Apr 2024

10/10 Excellent

Duncan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

SAMUEL, PARANAQUE CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

shaomin

Stayed 1 night in Apr 2024

10/10 Excellent

Anthony, Takaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to take the Airport blue line after the express one stop to arrive at hotel, from T2
Stayed 1 night in Apr 2024

10/10 Excellent

Shiuh-sheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for early flight.
Stayed 1 night in Apr 2024

10/10 Excellent

Darrell

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

TSZ FUNG

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle Mixue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best choice for early flights.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Stayed 1 night in Apr 2024

6/10 Okay

Freddy, VERNON

Stayed 1 night in Apr 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the Novotel Taipei. The buffet restaurant was amazing, staff helpful and friendly. Room was modern, clean and spacious. King-size bed and pillows were super-comfortable. I had the best sleep after 10days travelling. I highly recommend this hotel - wish I could have stayed longer but unfortunately it was only an overnight stopover for a connecting flight early morning.
Stayed 1 night in Apr 2024

10/10 Excellent

Duncan

Stayed 1 night in Mar 2024

10/10 Excellent

Wei

Stayed 1 night in Mar 2024

8/10 Good

Teguh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good airport hotel, but have to depend on shuttle bus as there’s no walk way to the terminal. The shuttle is every 30 min…. Quite long wait
Stayed 1 night in Apr 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent one day stay before leaving taipei. good staff and they were excellent and friendly. will stay with them once again in the future

10/10 Excellent

Cheng Hao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Stayed 1 night in Mar 2024

6/10 Okay

Milton

Travelled with family
We booked the hotel for the convenience of the shuttle bus. However we couldn’t get it because it was full. The mass transit does not start until 6:00 am. Very disappointed.
Stayed 1 night in Mar 2024

6/10 Okay

Chi Ming Alvin

Stayed 2 nights in Mar 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layover. I had a 14 hour layover and Novotel was 5 minutes from the airport. Excellent staff and a great room. Clean and modern, I will use this hotel for any Taipei layovers in future.
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for flying out of Taiwan. Very helpful staff. Very nice facility. Great dinner buffet!
Stayed 1 night in Mar 2024

10/10 Excellent

elden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gek Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for overnight layover.
Stayed 1 night in Mar 2024

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to the airport
Stayed 1 night in Mar 2024

10/10 Excellent

YA WEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean and comfortable. Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Tillie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located very close to TPE so that’s a plus. But there is not much around the hotel, so wherever you want to go you have to either take a cab or take the Taoyuan AirPort Express or commuter train. Takes 30 -45 minutes to get into city centre. However, it’s terrific if you need to take a trip to fly somewhere. We took a short side trip to HK. You can leave your luggage prior to your check in to the hotel.
Stayed 1 night in Mar 2024