Outdoor pool, an infinity pool, pool loungers
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Reviews of BW Suite Belitung

4 out of 5
BW Suite Belitung
Jl. Pattimura, Tanjung Pandan, Bangka Belitung Islands

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 37 reviews" "
Rating 8 - Good. 21 out of 37 reviews" "
Rating 6 - Okay. 9 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Yuyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel on the island with good food
Stayed for 4 nights at BW, the room and size is very good, pity that they didn't have a bathtub though. Easy to get around the island via Grab or by booking a vehicle and driver. The food for breakfast and room service is very good.
Stayed 3 nights in Apr 2018

6/10 Okay

Fran, Sydney, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel by the water
Good location by the water, approx. 30mins from airport. Hotel staff were nice and some could speak English fluently. Getting up to your hotel room can sometime take a while as they only have 2 lifts for 10+floors. Room is clean, however bathroom is old and could do with a renovation. Buffet breakfast at their restaurant was above average with a nice selection of Asian and Western food. However, stay clear of having dinner at their restaurant, service was very slow and food varied from being too salty to being bland. Portions were generous.
Stayed 2 nights in Dec 2017

8/10 Good

Margaret E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at BW Belitung for spacious room and comfort
I come here for work & it's the closest hotel to my work place. The room is spacious & the hotel is big although the design is a bit old. Breakfast selection is quite varies, although they tend to running out of the fruits. The coffee is quite watery. On my last stay, unfortunately the hot water didn't really work, but on other rooms I've stayed before I didn't encounter this. Once I got the ocean view room & it was a pleasant view. The staff's service is excellent. I once forgot to return the card & promised to return on next visit & they allowed me to do this. I also left my item in the room & they brought it down for me.
Stayed 1 night in Dec 2017

8/10 Good

anon, north america

Liked: Cleanliness, room comfort
Comfortable
Pleasant stay staffs professional Location is good
Stayed 3 nights in Nov 2017

8/10 Good

Jacelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty and convenient hotel
The hotel staff are friendly but could not speak english well. Although the spa stated 1, 1.5 or 2 hrs package, but whenever we request for 1.5 or 2hrs, the masseurs always reject and insist on 1hr. Furthermore, the swimming pool stink abit, thus it seems the pool water is not changed regularly. There is a small gym available for us. But it is really small with 3 machines ( trackmill, bicycle and rower) and a yoga mat.
Stayed 4 nights in Oct 2017

4/10 Poor

HYUN KEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow reaction, Not enough staff(or at least felt like it). Lights on the balcony and in front of the door could not be turned off, so I had to take out the card key when I sleep. Many of the staffs could not speak English, which is understandable but staffs who answered the calls(help desk, in dine) also were poor in English which made the stay hard.
Stayed 2 nights in Oct 2017

4/10 Poor

vivi, cgk

Disliked: Cleanliness, property conditions & facilities, room comfort
dont have for kids facility and activity. And very worse condition if u bring towel to outsite will be fine Idr 350.000
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
great view from swimming pool great breakfast

6/10 Okay

Warren

Liked: Staff & service

10/10 Excellent

Suhaimi, Indonesia

Liked: Staff & service, property conditions & facilities
Great hotel at Belitung
I booked 3 rooms on this trip and 2 of them are located in the area that are very noisy when rainning.

6/10 Okay

Marini, Jakarta

Liked: Cleanliness, room comfort
OK, not great
One of the better choice of hotels in Belitung (not many option to choose!) Except for comfortable beds and cleanliness, everything else is mediocre. The hotel is just 1,5 years old but it sure does look older than that. They could have done more with the beach next to the hotel, perhaps clean the area and make it totally nice by placing beach chairs and shades but of course that won't happen.

8/10 Good

andreas, indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Pleasant stay. New hotel so everything in good condition.

8/10 Good

yacobus, tangerang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
4 star hotel on the beach.
We had a room with no view. The window was facing a huge wall.

8/10 Good

mark, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to see a great island
Modern and new. Friendly staff and great breakfast. Very close to town centre and good base to go and discover the island. Nice ocean view from hotel room, though be aware it is not a beach suitable for swimming. Nice pool though. If you eat breakfast outside be prepared to share your food with hungry insects, but not a major issue.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in central location
Best hotel for stay in belitung

8/10 Good

lilies, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
They need to add 1 more restaurant, so the guest will hv few option to eat.

8/10 Good

piston, jakarta

Liked: Staff & service, room comfort
Nice hotel, good variety for breakfast.
When you enter the room it is difficult to put the card until the light is on. Have to check the box for the light.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よく働くスタッフとおいしい朝食！
２回目の宿泊ですが、今回も、スタッフみんなよく働いていて感心しました。朝食もあいかわらずおいしかったです。周りに新しいホテルが出来ましたが、負けずに頑張って下さい。

6/10 Okay

Verified traveller

Disliked: Cleanliness
호텔은.비교적 깨끗함
방청소는 잘해주는대.바닷가라 바닥청소를 해줬으면 하는대 바닥청소를 안해줌.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tempat nyaman dan bersih
bagusss
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮은 가격, 편안한 침대. 이주 만족합니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Romslig rom og gode senger
Rommet var fint og utsikten glimrende. Opphenget til håndklær ved dusjen satt skjeft og løst på. Ramlet nesten ned. Ble fikset neste dag. Rommet var ikke klart ved innsjekking, men vi fikk en god oppreisning i form av kupong i restauranten, som forøvrig hadde flotte buffeter. Vi brukte i første omgang rommet til opphold og søvn mellom utflukter til øyas mange interessante steder.

8/10 Good

Rusmayati, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sesuai dgn harga
Liburan keluarga dgn 3 anak usia 13,12 dan 10.kamar deluxe connecting yg nyaman bersih bed twin bisa utk ber 4.no bath tub,wifi bgs,balkon view kolam dan pantai tp ga bs utk brenang krn dipakai utk kapal nelayan.Breakfast terasa kurang waiter yg melayani,meja lambat dibersihkan,teh kopi lama diisi,menu mknan krg memenuhi kualitas bintang 4.fasilitas htl utk anak hny swimming pool aj,lbh baik lg kl ditambahin spy ga bosan d htl.

6/10 Okay

Verified traveller

Disliked: Staff & service
bintang hotel tidak sesuai dgn fasilitas diberikan
Hotel baru tp stadard nya dibawah bintang 4. amenities sangat buruk, tidak disediakan towel kecil walau pun sudah request,pengisian kembali fasilitas kamar seperti savun, tissue, kopi teh tidak dilakukan. Sangat tidak biasa untuk hotel bintang 4.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
holiday
Viewnya kolam renangnya bagus karena menghadap pantai.. Kebersihan kamarnya kurang..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang Menarik di Pusat Kota
Letak hotel sangat strategis, di tengah kota Tanjung pandan. Hanya perlu waktu kurang dari 30 menit untuk sampai ke pantai Tanjung Tinggi/Tanjung Kelayang. Saya sangat menyukai kolam renangnya yang berada pas di bibir pantai Tanjung Pendam. Kamar tidak terlalu outstanding, dan agak minimalis. Service pegawai hotel sangat baik.

8/10 Good

Johnny, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in Dec'14
Happy holidays in Seven days at Aston Belitung. Everything is good and currently is one of the best Hotel in Belitung Island.

6/10 Okay

kyehoon, jakarta

Liked: Cleanliness, room comfort
ok
Sdh biasa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
絶景ホテル
部屋からの景色が最高(プレミアルーム)。wifi環境が素晴らしい。スタッフもとても親切。隣にお土産屋さんがあるのもありがたい。概して雰囲気が良くコスパも高いホテルでした。 一点マイナスは、廊下が少し臭った気がする。

6/10 Okay

Antony, Norway

Passelig
Ok. Bra pool, bra service men mangler stranden.

8/10 Good

Fifi Young, Jakarta, Indonesia

Liked: Staff & service, property conditions & facilities, room comfort
comfortable beds, strategic location, real nice...
Comfortable beds, good breakfast, good location, reasonable price. But the cleanliness is a bit unattended.

8/10 Good

Julianti, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar yg nyaman,kebersihan yg ok, jg pelayanan serta keramahan dr staff yg membuat kami ingin kembali menginap bila kami berkunjung ke Belitung lg

6/10 Okay

Siska Ringbo, Denmark

Disliked: Cleanliness, property conditions & facilities
Not really feel like a 4 star hotel
The room was good, the welcome greetings from the staff was nice and the room is clean. But over all I don't feel like staying at a 4 star hotel. The service at the restaurant is not really optimal and rather slow due to lack of knowledge of the staff since they're mostly new. We have plastics glass for cocktails, the furniture is mostly plastic too. The worse part is for a hotel that just recently open, they didn't really maintain the cleanliness of the premisses. I found the bathroom/changing room next to the pool is extremely dirty. Some of the drains is not working and it's really in a poor condition.

6/10 Okay

Wisnhu, Jakarta

Liked: Property conditions & facilities
kamar dan fasilitas lainnya baik dan bersih
Kondisi kamar dan fasilitas lainnya sangat baik dan bersih, breakfast juga lumayan banyak pilihan hanya saja untuk staff reception sangat kurang sehingga agak lama mengantri untuk check in maupun chek out.