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Reviews of OYO Capital O 89695 Planters Hotel

2 out of 5
OYO Capital O 89695 Planters Hotel
44-A, Jalan Besar, Cameron Highlands, Tanah Rata, Pahang

Reviews

6.8
Rating 10 - Excellent. 7 out of 53 reviews" "
Rating 8 - Good. 18 out of 53 reviews" "
Rating 6 - Okay. 16 out of 53 reviews" "
Rating 4 - Poor. 9 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Marie on 8 Jan 2021
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2020
Response from Marie on 4 Aug 2020
Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

6/10 Okay

Verified traveller

Travelled with partner
Good area and comfortable bed. Walking distance to everything.
Stayed 2 nights in Dec 2019
Response from OYO on 24 Dec 2019
Thank you for rating us super, Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Kevin

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good n excellent
Stayed 2 nights in Dec 2019
Response from OYO on 24 Dec 2019
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Kevin

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good service but poorly maintained
The check-in was easy but the condition of the hotel is very poor. External windows didn't lock, taps were leaky, and curtains were filthy.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Since there is no fan/ air-conditioner provided at my room, the only choice is to open the windows to let the fresh air in. But unfortunately,the smells of food from the adjacent kitchen and the mosquitoes enter the room.There is no hair dryer and glass in the room provided too.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Ramachandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good stay. The room was quite spaciois and very clean. The hotel locatoon Will definitely stay there again when coming to cameron.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location...
Stayed 1 night in Feb 2019

10/10 Excellent

Shahrizal, Seremban, my

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shop lot and nice
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a great location with food and shops below, covered for rain as well. The room is large and with the cool climate, the really hot shower was a treat!
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Overall it was pleasant. But staff service could be friendlier and more efficient. Would be good if you could provide fridge and there’s no kiblat direction in the room.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Nice
Pleasant .... But no ceiling fan.. Less air circulation even surrounding is cool.
Stayed 1 night in Feb 2018

6/10 Okay

Angela, Singapore

Liked: Staff & service
Huge room and great location.
Booked a family room which has 2 separate rooms, a king size bed and twin beds. The main room has no fan and ventilation. Room was warm and stuffy. We had to open the balcony glass doors and the door that separate the 2 rooms in order to feel comfortable. No toiletries were provided. Only towels, toilet rolls and a all in one liquid dispenser for bath, shampoo and face wash! No bar soap, toothbrush, toothpaste or shower cap. Bedsheets, pillowcases and towels has stains on them. Pillows are so worn off! We expect coffee/tea facility but only an electric kettle and 2 glasses provided. This hotel urgently needs an upgrade. The furniture and room look very dated.
Stayed 2 nights in Dec 2017

2/10 Terrible

tans, kuching

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no aircond or fan in the room. The room smells bad.
Stayed 1 night in Dec 2017

6/10 Okay

NIK MOHAMED ABD, Kota Bharu

Liked: Property conditions & facilities, room comfort
Good location hotel
Easy to locate the hotel which have a food house downstair. Located within the town center of Tanah Rata with a lot of shopping facilities and variety of foods place
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
dirty and hot
Stayed 1 night in Jun 2017

6/10 Okay

Amir, KL

Ok for last minute deal
This hotel located in Tanah Rata. It's quite convenient since it's near to stalls, restaurant, mini mart and etc. In room it do not have fan. The hotel provide standing fan for rental (RM50/day if I'm not mistaken). We have to open windows to make the room cold. At night it quite noisy and smelly because of the surrounding streets. Overall it's okey.

8/10 Good

Noreen

Liked: Staff & service, property conditions & facilities, room comfort
Cameron Highlands <3
Even with the additional mattress on the floor, our room was a comfortable fit for 5 people. The bathroom was big and clean with the shower taking up half the space ~ perfect ^^ Our room overlooked the main road so it did get a little noisy at night, but after spending the whole day walking to and around the tea plantations, we were too tired to notice :) Just 5 mins from the bus terminal and surrounded by many restaurants and souvenir shops,

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Additional rm50 for daughter age 6 Only 2channel tv Toilet have no hot water for sink Room a bit hot n need to pay xtra rm50 for table fan

10/10 Excellent

Mr Loga, Chennai, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value for Money
Best for Family Stay, at the Heart of the Town ... CLEAN EVERYWHERE ... Thanks to Ms Fiza, the Indiana Lady, the Malay Guy & Team ... Friendly and all render the Best Service, and WE GOT ALL FOR WHAT WE PAID ...
at Cameron Lavender

8/10 Good

zack mamijarum, meru klang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel...centre of town Tanah Rata
Great experience all you needs can easily access at nearby shop...from food and beverages...supermarket..wet market..local cuisine..just at your door steps
At hotel lobby
Response from Dev on 30 Oct 2016
Thank you for your comment, we appreciate your comment and welcome you stay with us again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do not stay here unless it is the only option
The hotel's location was excellent, central to town. Other than that, stay somewhere else. Extremely overpriced for what it was. We were given a room on the 4th floor. The first night, there was barely any water pressure but was able to collect enough water in a bucket. The second night no water was coming out at all. Was moved to a room on the 2nd floor which was not cleaned (cigarette butts on the window, used tissues on the floor). The water worked in the second room. However, when we tried to get into the new to, the electronic lock wouldn't let us in. It took the hotel 4 hrs to try to fix the door. When that failed, they gave us a key to manually open the door. Reception offered no compensation and barely an apology for all the problems except the lame response of "The whole city is like this now." The WiFi worked 25% of the time that we were there.
Response from General Manager on 26 Aug 2016
Thank you for your feedback. We are assure that our Front Office staff has done their best to accommodate each and every guests need at the critical time when there was water supply problem shortage faced by whole of Cameron Highlands. As you have mention they have changed the room for you and try their to hep you during your stay with us. We apologize for the inconvenient caused during your stay with us.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
how can i rate this hotel?
they dont supply water in bathroom and juz give excuses. the bed are broke and we juz use a another single bed(share). The point that i want highlight is juz water because we cant go bath and have to find another toilet at outside.Its t0 bad because the environment strategic and relaxing.

8/10 Good

Michael, Vientiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good time as always.

8/10 Good

Simon, Adelaide

Liked: Room comfort
A great place for a central stay.
The location was excellent after a long bus trip, very happy with our choice to stay here, very short walk from the bus to the hotel. The taxis were close by as well for day trips. Plenty of food choices nearby. The receptionist was friendly and cleaners friendly. The rooms were clean but the towels whilst clean were in very poor condition. And beds needed mattress protectors. But sheets always clean and beds made, clean otherwise. Rooms great and spacious. Would certainly stay again!
Response from General Manager on 26 Aug 2016
Thank you very much for your feedback we appreciate your feedback as it always motivates and encourage us to serve you better and improve out shortcomings. Hope to see you again in the near future. Thank you once again.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok if u r looking only for low budget
Hotel is located in Tanah Rata. Location is just on main raod. It is good if u dnt hv ur car. So dnt hv to dependent on taxis. But surrounding is not good. Regarding staff.. they r terrible... no professional... the person at desk was very rude... was talking with us like we r unwanted guests... no drinking water is served ... after check in we had go out in search of water...this was very ridiculous...

6/10 Okay

Muhammad

Disliked: Staff & service
Improve receptionist
stay only 1 night and everything is good except the receptionist. Maybe management need to send him for training.
Response from General Manager on 26 Aug 2016
Thank you for your feedback and we have take action against our staff for very poor performance and guest service. Thank you once again for your generous feedback as it helps us to constantly improve our service.

6/10 Okay

Krish, Singapore

Liked: Staff & service
Budget hotel in a central location
Stay was ok. Bathroom was clean, but bed was average. Room location is very good. Though the hotel does not have a car park, there is a public car park just in front of the hotel. You have Star Bucks close by and also a lot of restaurants around. Terrible traffic jam spoiled the sight seeing but that is due to the narrow roads leading to key spots. Overall a good budget hotel. Hotel also provided Wifi.
Response from General Manager on 26 Aug 2016
Thank you for your kind feedback. We appreciate and welcome your feedback as it motivates and encourage us to serve you better. Your feedback also helps us with shortcomings. Thank you once again for staying with us.

6/10 Okay

suriani, shah alam

Liked: Cleanliness, staff & service
planters hotel
generally it was exciting stay except for parking and noisy situation at midnite.

8/10 Good

Bavani

Liked: Staff & service
Stayed 4 nights in Oct 2019
Response from OYO on 24 Dec 2019
Thanks for the positive rating, Bavani! Hope to host you soon :) Regards, Kevin

6/10 Okay

JOËL

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Sans intérêt. Vieux et pas entretenu.
Stayed 1 night in Oct 2019
Response from OYO on 24 Dec 2019
Salut, Joel! Nous sommes extrêmement désolés de savoir que votre expérience avec nous n'a pas été agréable et nous travaillerons sur vos commentaires, pour nous assurer que les problèmes liés sont soigneusement surveillés et éliminés dans toute leur mesure. Cordialement, Kevin

8/10 Good

Tomasz

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

モンキー, 兵庫

便利な場所
バス停　両替，　食事　　ツアー申し込み　すべて徒歩３分以内。　　ハイキングコースも数箇所あり、 朝　夕　　夜の散歩も可能。　長期滞在の日本人にも２組　会いました。　　我々は７０台夫婦、ハイ キンｸﾞは、ガイドがいると思って、今回は中止。山の支度はしていきました。　　３泊でしたが、 ゆっくり　できました。
Stayed 3 nights in Feb 2018

8/10 Good

RAHIMI

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang selesa dgn senibina yg indah.
Saya jatuh cinta dengan senibina di luar hotel ini ketika mencari di Expedia dan berharap dapat menginap dibilik yang berhadapan dengan jalanraya lain kali.
Stayed 1 night in Oct 2017

8/10 Good

Fhirdaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notlösung
So lala...zu teuer und sehr dreckig

4/10 Poor

kenji

Disliked: Staff & service, property conditions & facilities, room comfort
街の中心部の便利なホテル。
2泊目から、腹が張り下痢状態が続いていたため、思い出が薄い。

8/10 Good

Rossidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memuaskan,berdekatan laluan keluar masuk.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
It was good. One thing I didn't like was that you could hear people outside of the room because of the walls being to thin. Had a trouble sleeping. The staff was helpful and kind.

8/10 Good

mohd lukman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Chee Sin, Kuala Gula

Liked: Room comfort
Disliked: Cleanliness
希望下次沒有蟑螂！給個乾淨舒適的房間
酒店太多蟑螂了 不是很滿意！

8/10 Good

Park, 쿠알라룸푸르

딱 금액에 맞는 호텔
딱 성급에 맞는 호텔이 아닐까 생각합니다. 보다 편안하고 보다 안락한 호텔을 찾으신 다면 조금이라도 더 높은 금액의 성급의 호텔을 이용하시는게 낳을 것이라 판단됩니다.

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yvonne, Rotterdam

Liked: Staff & service
Prima hotel
De deuren en wanden zijn wel toe aan een opfrisbeurt