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Reviews of Greenhill Apartment

Greenhill Apartment
Block Aster (A1), Jalan Gereja, Cameron Highlands, Tanah Rata, Pahang

Reviews

6.6
Rating 10 - Excellent. 1 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 7 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Nurul syahada

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from Jennifer Ho on 27 Jul 2020
We have to charge you extra as you have more than 6 persons staying in the unit, in total 6 Adults and 4 children. Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but the floor not so clean.
Stayed 1 night in Feb 2019
Response from Jennifer Ho on 12 Feb 2019
We thank you for the feedback and appreciate it very much. We hope to see you again soon in the future. Thank you.

6/10 Okay

ng

Disliked: Cleanliness
Response from Jennifer Ho on 12 Mar 2018
Thank you for your feedback and we appreciate it very much. Hope to see you again soon in the future. Thank you.

8/10 Good

SOE MOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Hi Soe Moe, we thank you for your feedback and appreciate it very much. We hope to see you again soon in the future. Thank you.

6/10 Okay

safuan

Liked: Cleanliness, room comfort
Disliked: Staff & service
no WiFi at room water heater just sometime function / room A11 bad maintenance service
Stayed 2 nights in Dec 2017
Hi Safuan, we thank you for your feedback and appreciate it very much. Noted on your comment and necessary action will be taken to improve the same. Thank you.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
There is no wifi provided, otherwise the stay is enjoyable with homely feel. The location is good. We found Tana rata is less conjested than Brinchang. But there is no petrol station in TR for those who drive
Stayed 4 nights in Dec 2017
Response from Jennifer Ho on 2 Jan 2018
We thank you for your feedback and appreciate it very much. Wifi is available at the Reception area.Thank you.

8/10 Good

Rosnah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Dear Rosnah, we thank you for your feedback and appreciate it very much. We hope to see you again soon. Thank you.

6/10 Okay

hyjacker

Liked: Cleanliness, property conditions & facilities, room comfort
nice & big apartment
The apartment was very big.. but the centralised water heater was not working, luckily the instant water heater was working..
Stayed 1 night in Jun 2017
Hi There, we thank you for your feedback and appreciate it very much. We hope to see you again in the future.

8/10 Good

Chun Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay with Family
just 1 night at here and really had a good stay at here with my family, the apartment room for me were clean no any abnormal smell. just 1 one thing at the morning last 2 person bath the water at bathroom become small and after no water come, lucky still able finish bathing. weird is the kitchen sink water tap have water come. hope the management take note on this. overall GOOD.
Stayed 1 night in Jun 2017
Dear Chun Ping, we thank you for your feedback and appreciate it very much. We hope to see you again in the future. Thank you.

10/10 Excellent

Jenifer Stephanie P.

It was great
Clean and well taken care of. Great hospitality by management especially Davin
Stayed 3 nights in Mar 2017

8/10 Good

Catherine , Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay as very near to place to eat
we stay and cook in the units there are about 11 of use and all my family member enjoy the stay. Room are enought for all of us.
Response from Jennifer Ho on 10 Feb 2017
Hi Catherine, we thank you for your feedback and appreciate it very much. We hope to see you again in the future. Thank you.

4/10 Poor

Shee Shia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and dirty ran down hotel
I booked for 3 days 2 nights but i have the urge of checking out the next day as the condition is dirty and disgusting.
Response from General Manager on 19 Dec 2016
Hi, we are sorry that you were unhappy with the stay. Hope to know some details of the stay that you have encountered for us to improve. Thank you.

6/10 Okay

Shee Shia

Disliked: Cleanliness, staff & service, property conditions & facilities
An old and extremely dirty apartment
The water pressure is bad and water heater is not functioning properly. In such a cold weather we need to spend more than half an hour to shower as the water pressure is really low. The kitchen utensils are very dirty and smelly. The corridor of the apartment was dirty and full of stains. The dining table also was oily and dirty, we need to wipe ourselves. In overall it is a very run down old apartment, i will never ever stay there again.
Response from General Manager on 19 Dec 2016
Hi, we are sorry for the bad experience of your stay. we will look into your comments to improve. Thank you.

6/10 Okay

Rowyna

Liked: Cleanliness
Convenient, clean Hotel in a quiet area.
The apartment was better than expected and in general in a decent condition. Nothing broken, everything worked and sufficient cuttlery and tableware was provided. As all properties in Cameron Highlands suffer from the high humidity this one is no exception but on a very positive note the rooms were not stuffy or moldy as it can easily happen here even for better properties. The area is conventiently located and quiet. The matresses could have been a bit firmer and shower facilities could have been in a better shape. They were however fully functional and acceptable. The livingroom is nicely furnished and has a comfortable 3+2 seater couch for lounging. LCD TV is a bit dated and can not function as a mediaplayer. Reception was friendly and accomodating. The stay was much nicer than our visit to century pines some time ago. I would recommend to stay here and then go grab your own breakfast if you are considering staying in Century Pines, Cameron Highlands. You will be much better off. Negative: no reception with digi in the apartment, no WiFi.
Response from General Manager on 31 Oct 2016
Hi There, we thank you for the comments and appreciate it very much. We shall look the wifi, however, it is available at the Reception area. We hope to receive your booking again in the future. Thank you.

6/10 Okay

mikan, マレーシア

Disliked: Cleanliness
普通のアパートメント
普通に住んでないアパートメントという感じです。 ダブルベッド2台、シングル1台、マットレスが置かれていたので一人は床置きで寝ました。 家電も揃っており、長期滞在も可能だと思いました。
Response from Jennifer on 10 Oct 2016
Hi Mika, we thank u for your review and appreciate it very much. Thank u.