Terrace/patio

Reviews of Home2 Suites by Hilton Tampa USF Near Busch Gardens

3 out of 5
Home2 Suites by Hilton Tampa USF Near Busch Gardens
11606 Malcolm McKinley Drive, Tampa, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 509 out of 778 reviews" "
Rating 8 - Good. 180 out of 778 reviews" "
Rating 6 - Okay. 41 out of 778 reviews" "
Rating 4 - Poor. 23 out of 778 reviews" "
Rating 2 - Terrible. 25 out of 778 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aline

Travelled with family, Travelled with group
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

ISMAEL, Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to USF
Stayed 3 nights in Apr 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Amenities, property conditions & facilities
Conveniently located near Busch Gardens, a safe and comfortable location with lovely continental breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Dara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a short quick stay. Room smelled, complained and they sprayed it. After a few hours, it smelled again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carla

Business traveller, Travelled with partner
The room was clean and well equipped for our needs; the staff were friendly and helpful and we would recommend to all our friends.
Stayed 1 night in Apr 2024

10/10 Excellent

antonio

Travelled with family
Nice, clean, organizef
Stayed 1 night in Apr 2024
Response from Keisha S. on 22 Apr 2024
Thank you for choosing to stay with us and I am glad to hear that you enjoyed your stay! We look forward to welcoming you back soon!

10/10 Excellent

Lorangely

Stayed 1 night in Jan 2024
Response from Keisha S. on 16 Apr 2024
Thank you for choosing us for your trip accommodations. We’re glad to hear that you were satisfied with your experience, and we look forward to welcoming you back to Home2Suites Tampa USF in the near future.

10/10 Excellent

Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The beds are soft the hotel was very clean and the breakfast was amazing. There was so many options of what to eat all 3 of my picky eaters loved it. I would recommend it.
Stayed 1 night in Mar 2024
Response from Keisha S. on 30 Mar 2024
Hi Cristina,Thank you for sharing your positive experience! It's wonderful to hear that you found the hotel clean and enjoyed the breakfast. If there's anything specific you loved or any suggestions you have for improvement, feel free to share. We appreciate your feedback, and we hope to welcome you back for another great stay in the future! Safe travels!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 3 nights in Mar 2024
Response from Keisha S. on 19 Mar 2024
Hello Matthew, thank you for your feedback! We're pleased to hear that you found our property to be clean, as maintaining a clean and comfortable environment is a top priority for us. Your satisfaction is important to us, and we look forward to the opportunity to serve you again in the future. Thank you for choosing us for your accommodations.

10/10 Excellent

Nicolette

Stayed 1 night in Mar 2024
Response from Keisha S. on 16 Apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Home2Suites and hope to welcome you back again soon!

2/10 Terrible

Alberta

Stayed 1 night in Mar 2024
Response from Home2Suites Team on 30 Mar 2024
Thank you for taking the time to rate your recent stay with us. We are so sorry to hear that you did not enjoy your stay. If you have any specific comments or suggestions about what could have improved your stay, please feel free to reach out to the hotel. We hope to have another chance in welcoming you back to Home2Suites Tampa USF.

10/10 Excellent

Carrie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breath of fresh air after having to leave a hotel at midnight due to cleanliness. Everyone was kind and helpful, room was spacious and very clean!
Stayed 1 night in Mar 2024
Response from Keisha S. on 6 Mar 2024
Thank you for your outstanding review! We're delighted to hear that you had a fantastic experience during your stay. It's wonderful that you found our hotel to be clean. Maintaining a fresh and inviting environment is a top priority for us. We're equally pleased that you enjoyed the spacious rooms, which contribute to a comfortable and enjoyable stay. If you have any additional comments or suggestions to share, please feel free to let us know. Your satisfaction is important to us, and we look forward to having the pleasure of hosting you again in the future. Thank you for choosing us for your accommodations.

10/10 Excellent

Claudia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Will definitely stay again.
Stayed 2 nights in Feb 2024
Response from Keisha S. on 2 Mar 2024
Thank you for your fantastic feedback and for rating us 5 out of 5! We're thrilled to hear that you had such a positive experience during your stay. If there are any specific suggestions or requests to make your next visit even better, please don't hesitate to share them. Your satisfaction is important to us, and we look forward to the opportunity to serve you again in the future. Thank you for choosing Home2 Suites Tampa USF near Busch Gardens for your accommodations.

10/10 Excellent

Jessica

Business traveller
Liked: Amenities
Very limited parking and a lot of hair in different places in my room.
Stayed 1 night in Feb 2024
Response from Keisha S. on 1 Mar 2024
Hello Jessica,Thank you so much for taking the time to review your stay at our property. We're thrilled to hear that you enjoyed your stay at our hotel. We are sorry that you encountered some issues with the cleanliness of your room. We have forwarded your comments to the housekeeping team so they may take steps to ensure this does not happen again in the future. We hope we have the opportunity to host you again in the future! Thanks again for choosing to stay with us!

8/10 Good

Karen, North Myrtle Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just ok, the eggs were cold but the waffles were hot!
Stayed 1 night in Feb 2024
Response from Keisha S. on 26 Feb 2024
Thank you so much for taking the time to review your stay at our property. We also appreciate your honest feedback regarding the breakfast. We will forward your comments to our management team so they can take the appropriate measures to address your concern. We hope we have the opportunity to host you again in the future! Thanks again for choosing to stay with us!

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable lobby, friendly staff, and clean rooms. I liked the pool area with the grills
Stayed 1 night in Feb 2024
Response from Keisha S. on 26 Feb 2024
Hello Douglas, thank you for your feedback! We're pleased to hear that you found our property to be clean, as maintaining a clean and comfortable environment is a top priority for us. If there are any specific suggestions or requests to make your next stay even better, please don't hesitate to share them. Your satisfaction is important to us, and we look forward to the opportunity to serve you again in the future. Thank you for choosing us for your accommodations.

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Keisha S. on 24 Feb 2024
Thank you so much for taking the time to leave us a 10/10 review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

aldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Keisha S. on 24 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and experience
The hotel was lovely. We stayed for one night to attend a family function. The check in was smooth and front desk representative was very nice and efficient. The breakfast has something for everyone. Would definitely stay again and highly recommend. My only request would be to get better pillows.
Stayed 1 night in Feb 2024
Response from KEISHA S. on 5 Feb 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We will take your comment about our pillows into consideration as we are constantly looking for ways to improve the quality of our rooms. We look forward to welcoming you back in the future!

10/10 Excellent

Christopher

Travelled with group
Stayed 1 night in Feb 2024
Response from KEISHA S. on 5 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Rommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Keisha S. on 24 Feb 2024
Thank you so much for taking the time to review your stay at our property. We're thrilled to hear that you enjoyed your stay at our hotel. We hope we have the opportunity to host you again in the future! Thanks again for choosing to stay with us!

10/10 Excellent

Gregory

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice too many pets on our floor/ we have allergies
Stayed 3 nights in Jan 2024
Response from Keisha S. on 5 Feb 2024
Thank you so much for taking the time to review your stay at our property. We're thrilled to hear that you enjoyed your stay at our hotel. We are sorry that you encountered some issues with the floor you stayed in. We have forwarded your comments to the front desk and housekeeping team so they may take steps to ensure this does not happen again in the future. We hope we have the opportunity to host you again in the future! Thanks again for choosing to stay with us!

8/10 Good

Sueli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and sofa bed were not as comfortable as you would expect from a Hilton property. We have stayed at other Home 2 Suites and we did not have that issue.
Stayed 1 night in Jan 2024
Response from Keisha S. on 5 Feb 2024
Thank you for your feedback. We apologize that you found our beds to be uncomfortable. We understand that a peaceful night's sleep is crucial for our guests, and we're sorry that the comfort of our beds disrupted your stay. We'll take your feedback into consideration as we work to ensure the best quality in our rooms for our guests in the future. Your satisfaction is important to us, and we hope to have the opportunity to serve you again.

6/10 Okay

Lissa

Most uncomfortable bed at any Hilton property I’ve stayed at.
Stayed 3 nights in Jan 2024
Response from Keisha S. on 20 Jan 2024
Thank you for your honest feedback about our beds. We apologize for the inconvenience you experienced during your stay. Maintaining the quality of our rooms is important to us, and we appreciate your comments. We will soon begin working on semi-renovations in our hotel rooms to ensure a more enjoyable experience for our guests. We hope that you will give us another opportunity to provide you with an improved stay. Please let us know if there is anything else we can do to make your future visit more comfortable.

10/10 Excellent

Lauren, Fort Myers

Stayed 1 night in Jan 2024
Response from Keisha S. on 20 Jan 2024
Thank you for taking the time to rate your recent stay with us. We appreciate your positive feedback and hope you had an enjoyable experience. If you have any specific comments or suggestions in the future, please feel free to share them. We look forward to the pleasure of welcoming you back for another great stay.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I Love this hotel, we came for a Bowl game and to tour USF, its so close to everything
Stayed 2 nights in Dec 2023
Response from Keisha S. on 5 Feb 2024
Thank you for your perfect 10/10 rating and positive comments! We're thrilled to hear that our proximity to USF added convenience to your stay. We appreciate your feedback and hope to have the pleasure of welcoming you back for another excellent stay in the future.

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good layout but needs a few improvements
Perfect layout for our needs with two dogs. The kitchen and big fridge are really nice to have. It’s clean, staff is friendly and breakfast is decent. That having been said, the king bed springs were extremely noisy when moving around during the night, the pillows were pretty bad, literally flat, a nightlight in the bathroom was sorely missed as it’s pitch black in there, the bathroom door wouldn’t stay open and last, the water pressure in the shower had me in there twice as long as I needed to be.
Stayed 8 nights in Dec 2023
Response from Keisha S. on 6 Jan 2024
Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. I have gone ahead and forwarded your comments to the appropriate teams in the hotel, and they will be reviewing them to take steps to improve the experience in the future. We hope that you will consider staying with us again in the future, should your travels bring you back to the area!

10/10 Excellent

Joash Joy

Stayed 1 night in Dec 2023
Response from Keisha S. on 6 Jan 2024
Thank you for your 5 out of 5 rating! We appreciate your positive feedback, and we're pleased to know that you had a great experience during your stay with us. If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again in the future.

8/10 Good

Ehiliana

Stayed 2 nights in Dec 2023
Response from Keisha S. on 5 Feb 2024
Thank you for your positive feedback and for rating us 4 out of 5. It's great that you had a comfortable and pleasant stay, and we look forward to the opportunity to host you again!

10/10 Excellent

Chanel

Stayed 1 night in Dec 2023
Response from Rich C. on 2 Jan 2024
Thank you for taking the time to rate your recent stay with us. We appreciate your positive feedback and hope you had an enjoyable experience. If you have any specific comments or suggestions in the future, please feel free to share them. We look forward to the pleasure of welcoming you back for another great stay.

10/10 Excellent

Helen, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious
Stayed 1 night in Dec 2023
Response from Rich C. on 2 Jan 2024
Thank you for your 5 out of 5 rating! We appreciate your positive feedback, and we're pleased to know that you had a great experience during your stay with us. If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again in the future.

8/10 Good

Yoana D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Rich C. on 2 Jan 2024
Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and if there are any specific areas where we can improve or if you have additional comments in the future, please feel free to share them with us. Your input is valuable, and we hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 Good

Sophia

Stayed 1 night in Dec 2023
Response from Keisha S. on 20 Jan 2024
Thank you for taking the time to rate your recent stay with us. We appreciate your positive feedback and hope you had an enjoyable experience. If you have any specific comments or suggestions in the future, please feel free to share them. We look forward to the pleasure of welcoming you back for another great stay.

10/10 Excellent

iris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would go back here.
Stayed 1 night in Dec 2023
Response from Rich C. on 27 Dec 2023
Thank you for your 5 out of 5 rating! We appreciate your positive feedback, and we're pleased to know that you had a great experience during your stay with us. If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again in the future.

10/10 Excellent

Lissette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rich C. on 26 Dec 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for access to Moffitt Cancer Center and UCF. Hotel is well maintained and staff is friendly and efficient. Rooms are well stocked with supplies; plenty of working space for business travelers; full kitchen with dishware and cutlery.
Stayed 1 night in Dec 2023
Response from Rich C. on 22 Dec 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was clean and my stay was wonderful.
Stayed 3 nights in Nov 2023
Response from Rich C. on 12 Dec 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

8/10 Good

Ebonye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Rich C. on 12 Dec 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

4/10 Poor

Monica

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Rich C. on 12 Dec 2023
Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. If you have any specific concerns or feedback that you'd like to share to help us enhance your experience, please don't hesitate to reach out. We value your input and hope to have the opportunity to serve you better in the future. Thank you for choosing us for your stay.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rich C. on 5 Dec 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to Bush Gardens, very good option, only complaint is breakfast is open until 9:00 am weekdays. It would be great to extend at least one more hour
Stayed 4 nights in Nov 2023
Response from Rich C. on 28 Nov 2023
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be a nice and convenient option, especially given its proximity to Busch Gardens.We appreciate your comment about the breakfast hours, and we understand the importance of flexibility during your stay. Your suggestion to extend the breakfast hours is noted, and we'll certainly review this aspect to enhance our guest experience.We hope you had a fantastic time at Busch Gardens, and we look forward to welcoming you back on your next visit. If there are any other suggestions or preferences you'd like to share, please feel free to reach out.

10/10 Excellent

David V.

Stayed 1 night in Nov 2023
Response from Rich C. on 18 Dec 2023
Thank you for your 5 out of 5 rating! We appreciate your positive feedback, and we're pleased to know that you had a great experience during your stay with us. If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again in the future.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was very friendly.
Stayed 1 night in Nov 2023
Response from Rich C. on 28 Nov 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Luis, Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is super neat and clean, the staff is great. The surroundings are bad, very noisy, not safe, and the dinning options are simply non existing.
Stayed 4 nights in Nov 2023
Response from Rich C. on 27 Nov 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rich C. on 22 Nov 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms were very nice. A lot of noise from the street. Thin walls.
Stayed 1 night in Nov 2023
Response from Rich C. on 15 Nov 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room, good service, good breakfast.
Stayed 1 night in Nov 2023
Response from Rich C. on 13 Nov 2023
Thank you for sharing your positive experience! It's wonderful to hear that you found the room clean and comfortable, received good service, and enjoyed the breakfast. If there's anything specific you loved or any suggestions you have for improvement, feel free to share. We appreciate your feedback, and we hope to welcome you back for another great stay in the future! Safe travels!

10/10 Excellent

F Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very close to Moffitt Cancer center so very convenient. It was specifically nice because to the nice couch and extra room to relax. The in-room coffee was a plus and the breakfast provided was hot and provided many choices.
Stayed 1 night in Nov 2023
Response from Rich C. on 8 Nov 2023
Thank you for your feedback and for rating us 5 out of 5. We're pleased to hear that our property's proximity to the Moffitt Cancer Center was convenient for you and that you enjoyed the extra room for relaxation, in-room coffee, and the hot breakfast with many choices.Your comfort and convenience are important to us, and we look forward to the opportunity to serve you again in the future. If there are any specific suggestions or requests to make your next visit even better, please don't hesitate to let us know. Thank you for choosing us for your accommodations, and we can't wait to welcome you back.

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Rich C. on 7 Nov 2023
Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!