Front desk: super kind and helpful, they helped us track our suitcase that was delayed from Sapporo using Yamato shipping services. There was always one staff member onsite who could communicate fluently in English if needed.
Room: we stayed in both the superior double room and the dormitory/hostel-style rooms where you get an assigned a semi-private space with a twin bed, nightstand and safe, and coat hanger. Rooms are split between genders and there’s shared bathrooms and shower/get ready space (also by gender). Both rooms were very spacious and clean, with all necessary amenities.
Amenities: they have a vending machine onsite, along with a community space where they supply coffee and tea, ice cream puffs, and little snacks. They also provide tickets to the nearby Setouchi onsen Tamanoyu, which was such a spacious onsen facility with many lounge areas, and the many options of indoor/outdoor baths of varying temperature and styles were greatly appreciated.
Area: right across from the train station, as well as buses. Also a super close walk to the ferries for Teshima and Naoshima. Also an easy walk to good restaurants such as Unryu and Oitoma.