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Reviews of Ryokan Asunaro

3.5 out of 5
Ryokan Asunaro
2-96-2 Hatsudamachi, Takayama, Gifu-ken

Reviews

9.6

Exceptional

Rating 10 - Excellent. 305 out of 395 reviews" "
Rating 8 - Good. 68 out of 395 reviews" "
Rating 6 - Okay. 19 out of 395 reviews" "
Rating 4 - Poor. 2 out of 395 reviews" "
Rating 2 - Terrible. 1 out of 395 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. Alejandro

Travelled with family
Liked: Amenities, property conditions & facilities
Amazing experience. Amazing staff!
Stayed 2 nights in May 2024

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very well taken care of. Service was extraordinary and we felt very taken care of.

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely looking traditional Ryokan with an indoor Onsen. Was a very pleasant stay in an authentic Japanese Ryokan. Would recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. The building and facilities have a great sense of genuine traditional style with just enough modern amenities. The room was clean and spacious and the service was excellent. I highly recommend the traditional Japanese breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrea

Stayed 1 night in Jan 2024

8/10 Good

Tomoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice inn. There was a large selection of Yucatán (kimonos) and we were able to take some great pictures, making our trip a memorable one and for that we thank you.　The food was also very delicious. It was the first day of the New Year and there seemed to be many guests, but it was very quiet. I enjoyed talking with the staff and learning about Takayama, which made me like Takayama even more.
Stayed 1 night in Jan 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

See-Heng

Stayed 2 nights in Jan 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
By far one of the best Ryokan in the region! Staff spoken English well and not many tooms so feels very exclusive and the meals were excellent. Staff very warm and friendly. We will come back to this Ryokan again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kasandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay. Breakfast was amazing and the room was incredibly spacious.
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so personable and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff. Water temperature in public bath not hot enough. Kaiseki dinner quality a bit pricy and off standard.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with parking. We were greeted at entrance and check-in was efficient. Room decor was amazing. Service was very good.
Stayed 1 night in Nov 2023

10/10 Excellent

Kurt, Barrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous ryokan-wonderful property, staff and location. The Kaiseki dinner was incredible.
Stayed 1 night in Nov 2023

10/10 Excellent

Jane

Travelled with partner
The staff were very friendly and the property was interesting. However, the latest time for breakfast was 8 am which we thought was rather early. We booked a Japanese (futon) bedroom but it was quite hard for our liking.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

martin

Stayed 1 night in Oct 2023

10/10 Excellent

Ted

Stayed 1 night in Oct 2023

10/10 Excellent

Dezmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Service
After spending a week in tokyo and nagoya takayama is a very nice break from the city. This rayokan is just 8min walk from takayama station and within minutes walk to the morning market and quaint old town. They maybe a traditional rayokan but their service is top notch and highly recommend to have their breakfast and dinner. In house onsen also available. Highly recommended.
Stayed 1 night in Sep 2023

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ryokan attempts to be traditional, but unfortunately we found it to be too westernized with signs everywhere explaining how it works, and mostly what not to do. It felt anything but authentic. The onsen is available only during set hours and the Japanese breakfast didn't taste as nearly good as other Ryokans we have stayed. Our room was above the lobby/office and the noise woke us up at 5:00am and kept us up until 11:00 pm. Do not plan to stay out late, as there is an 11:00 curfew when the staff leaves and they lock the doors.

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. We tried the dinner and while it is not cheap, it is totally worth it. We had great food over 2 weeks but that dinner was probably the best meal we had. They also let you use yukatas in the hotel and the facilities and rooms are very nice.
Stayed 1 night in Aug 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a real find, and a highlight of our trip to Japan. A real Ryokan with all the trimmings. A 20 minute walk from the station, but very well located for walks to all parts of Takayama. The room was large with a great deal of storage. Very Japanese (you sleep on the floor). The lobby area was fascinating. It also had onsens, which were very good. As an aside, this area has Hida beef, this is available in very good restaurants round about - a culinary highpoint

6/10 Okay

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last stay of our tour - to be fair property was a little disappointing situated next to a coach park on the edge of the middle of town. Service was a bit brusque. No smile or warm welcome on arrival but a request for passports and further 8000 JPY for spa. Then a list of rules and told of 11pm curfew. Room was traditional and clean, mats were comfortable. Very convenient location from old town but compared to the other places we stayed a little underwhelmed . Nothing wrong with it though but expensive for what you got . On departure Owner messed with the booking for taxis to the station so he took us the 1.5 km himself and refused payment which was a nice touch and redeemed our check in experience .
Stayed 2 nights in Aug 2023
Response from Masayoshi Seue on 12 Aug 2023
Thank you very much for staying with us. We apologize if our service did not meet your expectations. However it seems that there was a misunderstanding. Please let us explain. First, we NEVER charged 8000 JPY for SPA tax. The SPA tax was 150 yen per night x 4 people x 2 nights 1200 JPY. Could you please check your recipet again ? If SPA tax doesn't say 1200 JPY, we will refund the difference. Second, Taxi company messed up the reservation. When we called them, we did request you need 2 taxies. However they prepared only 1 taxi due to their mistake. Therefore we offered you free ride to Takayama station. Third, Ryokan Asunaro is located in the center of Takayama where is crowded with many other hotels and houses. Thus we cannot do anything about coach park. Finally, we hope we could resolve above misunderstanding. Thank you very much.

10/10 Excellent

David

Stayed 1 night in Jul 2023

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Kind hosts. Wonderful dinner and breakfasts.
Stayed 1 night in Jul 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful traditional Japanese inn in the heart of Takayama. Amazing meals and quick walk to the sights.
Stayed 2 nights in Jun 2023

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2023

10/10 Excellent

Tonianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful stay…wish we could have stayed another night!
Stayed 1 night in May 2023

10/10 Excellent

Eric

Stayed 1 night in Apr 2023

10/10 Excellent

Eric

Stayed 1 night in Apr 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely family run Ryocan, close to all the attractions. Very nice traditional dinner and breasfast.
Stayed 2 nights in Mar 2023

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Asunaro felt old and modern at the same time. The bath was hot and relaxing and the Japanese breakfast was tasty. I love the decations in the little alcoves down the hallways and the entrance and lobby is beautiful. It is fairly conveneint to the dtation and historic area but it is a bit of a walk. The hosts were welcoming and helpful. I would stay again!
Stayed 1 night in Mar 2023

8/10 Good

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Dor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful ryokan was honestly perfect to me. First of all, the staff were incredibly nice and helpful, amazing hospitality!! The building itself, while having all the appearance of a traditional Japanese ryokan is extremely well kept and the facilities are of the highest quality. The room was simply beautiful with many amenities, and even a little tea drinking nook with a view of the city. The onsen was lovely as well. Everything was extremely clean and comfortable, and food was SUPERB. I would come back without hesitation. It has very very high value for the price I paid. HIGHLY RECOMMENDED!!

10/10 Excellent

Benny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 3 nights in Feb 2023

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. An excellent way to experience a ryokan in Takayama.

8/10 Good

Chan Meng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For experience a ryokan this is a good place to stay. Clean and friendly environment. Google for the best food in town better then listen to the recommendations by the owner.
Stayed 2 nights in Oct 2022

10/10 Excellent

Toshiyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much satisfactory overall. Highly recommended.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great ryokan and the staff was amazing. The onsen experience was also incredible
Stayed 1 night in Apr 2021

10/10 Excellent

Tony Jui-chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great mom and pop ryokan!
We had a great ryokan experience. Service was warm and friendly. There is also an indoor onsen, which is a nice bonus. We only had the breakfast option, which was great. Location was great since it was just a short walk to the train station and also to the old town area.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very courteous and welcoming owners. Lovely stay!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of old Japan with Comfort
We were a family of six with one of the children on a wheelchair. I was a bit disappointed with their firm attitude upon arrival that the Ryokan was not barrier-free and we had to use their adult size wheelchair as communicated at the time of booking. Of course, it made a perfect sense to separate the one for outside and inside especially at a Ryokan but it was the way they said it that upset me a little. However, that was the only small disappointment and the rest went very well. The owners work hard to make sure the guests enjoy the stay. They gave us two rooms and the room they suggested our daughter to be in was bigger than the other and had less steps to the bathroom within. They also gave us one hour of family bath time in order to make bathing our daughter more comfortable and easier. They said they could afford to do it as it was not a busy time. Asunaro provides Yukata bathrobes like every Ryokan does but they have a variety of sizes and designs for us to choose from and are available to purchase at reasonable prices. The Onsen is clean and the water is not too hot, more suitable for non Japanese like my husband. The Ryokan is equipped with a laundry room, too, which works efficiently. If a guest enjoys reading books in Japanese, one could easily extend the stay for a long time. We had delicious breakfast in comfort (chairs). It was raining when we left and they kindly offered to take some of us and the bags to the station in their car. Amazing.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, polite & very helpful. Location is excellent - walkable to the Old Town, sight-seeing places ,restaurants & morning markets. Had very enjoyable 2 nights there. Will definitely recommend to friends & families
Stayed 2 nights in Jan 2020