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Hotel Associa Takayama Resort

4.0 star property
Resort with 2 restaurants, near Takayama Jinya

Choose dates to view prices

Photo gallery for Hotel Associa Takayama Resort

Hot springs
Property video
Bar (on property)
Bar (on property)
Hot springs

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
The current price is RM343
RM424 total
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Standard Twin Room, Non-Smoking, Half Board TEMPURA,WAGYU HidaBeef, SHABU-SHABU SUSHI 5:30

1 bedroom, down duvets, in-room safe, desk

Standard Twin Room, Non-Smoking, Half Board TEMPURA,WAGYU HidaBeef, SHABU-SHABU SUSHI 5:30

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for DeluxeTwin Room,Non-Smoking,Half-Board,TEMPURA WAGYU,HidaBeef,SHABU-SHABU SUSHI 5:30

1 bedroom, down duvets, in-room safe, desk

DeluxeTwin Room,Non-Smoking,Half-Board,TEMPURA WAGYU,HidaBeef,SHABU-SHABU SUSHI 5:30

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Western Style Room, Non-Smoking, Half Board-,TEMPURA WAGYU HidaBeef, SHABU-SHABU,SUSHI 5:30

1 bedroom, down duvets, in-room safe, desk

Japanese Western Style Room, Non-Smoking, Half Board-,TEMPURA WAGYU HidaBeef, SHABU-SHABU,SUSHI 5:30

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Western Style Room, Non-Smoking, Half board, Hidagyu Kaiseki (Dinner Start Time 7:30 P.M.)

1 bedroom, down duvets, in-room safe, desk

Japanese Western Style Room, Non-Smoking, Half board, Hidagyu Kaiseki (Dinner Start Time 7:30 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King Room, Non-Smoking, Half Board-TEMPURA WAGYU,HidaBeef, SHABU-SHABU SUSHI 5:30

1 bedroom, down duvets, in-room safe, desk

Deluxe King Room, Non-Smoking, Half Board-TEMPURA WAGYU,HidaBeef, SHABU-SHABU SUSHI 5:30

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room, Non-Smoking, Half board, Hidagyu Kaiseki (Dinner Start Time 7:30 P.M.)

1 bedroom, down duvets, in-room safe, desk

Deluxe King Room, Non-Smoking, Half board, Hidagyu Kaiseki (Dinner Start Time 7:30 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

1 bedroom, down duvets, in-room safe, desk

Standard Twin Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non-Smoking, Half board, Teppan Yaki Dinner(Dinner Start Time 7:30 P.M.)

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room, Non-Smoking, Half board, Teppan Yaki Dinner(Dinner Start Time 7:30 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Non-Smoking, Half board, Teppan Yaki Dinner(Dinner Start Time 7:30 P.M.)

1 bedroom, down duvets, in-room safe, desk

Triple Room, Non-Smoking, Half board, Teppan Yaki Dinner(Dinner Start Time 7:30 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Western Style Room, Non-Smoking, Half board, Teppan Yaki Dinner(Dinner Start Time 7:30 P.M.

1 bedroom, down duvets, in-room safe, desk

Japanese Western Style Room, Non-Smoking, Half board, Teppan Yaki Dinner(Dinner Start Time 7:30 P.M.

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Western Style Room, Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Japanese Western Style Room, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room, Non-Smoking, Half board, Hidagyu Kaiseki (Dinner Start Time 7:30 P.M.)

1 bedroom, down duvets, in-room safe, desk

Triple Room, Non-Smoking, Half board, Hidagyu Kaiseki (Dinner Start Time 7:30 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Twin Room, Non-Smoking, Half board, Teppan Yaki Dinner(Dinner Start Time 7:30 P.M.)

1 bedroom, down duvets, in-room safe, desk

Standard Twin Room, Non-Smoking, Half board, Teppan Yaki Dinner(Dinner Start Time 7:30 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room, Non-Smoking, Half board, Teppan Yaki Dinner(Dinner Start Time 7:30 P.M.)

1 bedroom, down duvets, in-room safe, desk

Deluxe King Room, Non-Smoking, Half board, Teppan Yaki Dinner(Dinner Start Time 7:30 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Western Style Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

1 bedroom, down duvets, in-room safe, desk

Japanese Western Style Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room, Non-Smoking, Half Board,TEMPURA WAGYU HidaBeef,SHABU-SHABU,SUSHI 5:30

1 bedroom, down duvets, in-room safe, desk

Triple Room, Non-Smoking, Half Board,TEMPURA WAGYU HidaBeef,SHABU-SHABU,SUSHI 5:30

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Twin Room, Non-Smoking, Half board, Hidagyu Kaiseki (Dinner Start Time 7:30 P.M.)

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room, Non-Smoking, Half board, Hidagyu Kaiseki (Dinner Start Time 7:30 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room, Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe King Room, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

1 bedroom, down duvets, in-room safe, desk

Triple Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Triple Room, Non-Smoking, Half Board,TEMPURA, WAGYU HidaBeef, SHABU- SHABU SUSHI 5:30

1 bedroom, down duvets, in-room safe, desk

Triple Room, Non-Smoking, Half Board,TEMPURA, WAGYU HidaBeef, SHABU- SHABU SUSHI 5:30

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Standard Twin Room, Non-Smoking, Half board, Hidagyu Kaiseki (Dinner Start Time 7:30 P.M.)

1 bedroom, down duvets, in-room safe, desk

Standard Twin Room, Non-Smoking, Half board, Hidagyu Kaiseki (Dinner Start Time 7:30 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Traditional Japanese Room, Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Traditional Japanese Room, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Deluxe King Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

1 bedroom, down duvets, in-room safe, desk

Deluxe King Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Japanese Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

1 bedroom, down duvets, in-room safe, desk

Traditional Japanese Room, Non-Smoking, Half board, Dinner Buffet (Dinner Start Time 5 P.M.)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 3 Single Futons

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About the area

Map
1134 Echigo-cho, Takayama, Gifu-ken, 506-0033

What's nearby

  • Takayama Jinya - 3 min drive - 2.7 km
  • Miyagawa Morning Market - 3 min drive - 3.0 km
  • Takayama Traditional Buildings Preservation Area - 3 min drive - 3.0 km
  • Hida-no-Sato - 3 min drive - 3.0 km
  • Hida Minzoku Mura Folk Village - 3 min drive - 3.0 km

Getting around

  • Takayama Station - 3 min drive
  • Nagoya (NKM-Komaki) - 132 min drive

Restaurants

  • ‪真風 - ‬3 min drive
  • ‪カレーハウスCoCo壱番屋 - ‬15 min walk
  • ‪伊予製麺高山店 - ‬16 min walk
  • ‪ロッテリア ピュア高山店 - ‬17 min walk
  • ‪コメダ珈琲店 ピュア高山店 - ‬17 min walk

About this property

Hotel Associa Takayama Resort

Upscale resort near Takayama Jinya
Located close to Hida-no-Sato and Takayama Traditional Buildings Preservation Area, Hotel Associa Takayama Resort provides an indoor mineral hot spring (onsen), designer shops on-site and laundry facilities. For some rest and relaxation, visit the outdoor hot springs. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • Meeting rooms, smoke-free property and bike parking
  • Guest reviews give good marks for the overall condition
Room features
All 290 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 8:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,920 for children
  • 2 restaurants

Restaurants on site

  • KA-UN
  • ROSIERE

Things to do

  • Bicycle storage
  • Designer stores
  • Indoor hot spring
  • Karaoke
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space
  • Meeting rooms

Spa

  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 41 ºC
  • In-room massages
  • Indoor hot spring
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1994
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property offers train station shuttle pickup service from JR Takayama Station. Luggage carry service is also available at the East Exit (Norikura-guchi) on the ground floor of JR Takayama Station from 9 AM to 2 PM.

Renovations and closures

This property is closed from 14 December 2025 to 19 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1920 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Associa Resort
Associa Resort Takayama
Associa Takayama
Associa Takayama Resort
Takayama Associa
Takayama Associa Resort
Takayama Resort
Hotel Associa Takayama Takayama
Associa Takayama Resort
Associa Takayama Resort Resort
Hotel Associa Takayama Resort Resort
Hotel Associa Takayama Resort Takayama
Hotel Associa Takayama Resort Resort Takayama

Frequently asked questions

Is Hotel Associa Takayama Resort pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Associa Takayama Resort?

As of 23 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Associa Takayama Resort on 27 Jul 2025 start from RM 343.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Associa Takayama Resort?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Associa Takayama Resort?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Associa Takayama Resort?

Checkout is at noon.

Where is Hotel Associa Takayama Resort located?

Located in Hida Takayama Onsen, this resort is within 2 mi (3 km) of Takayama Jinya, Takayama Traditional Buildings Preservation Area and Hida-no-Sato. Miyagawa Morning Market and Utsueshijuhachitaki Falls Prefectural Nature Park are also within 12 mi (20 km).

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Hotel Associa Takayama Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 478 reviews
Rating 8 - Good. 141 out of 478 reviews
Rating 6 - Okay. 30 out of 478 reviews
Rating 4 - Poor. 10 out of 478 reviews
Rating 2 - Terrible. 6 out of 478 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! breakfast selection was tasty. The onsen was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Katalin

Liked: Cleanliness, staff & service, property conditions & facilities
Was great.
Stayed 2 nights in Apr 2025

8/10 Good

Lawrence

Rooms are clean
Stayed 2 nights in Jun 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen options were great Nice to have a shuttle to the station Staff were very helpful Only issue was that most dining had to be booked prior to arrival
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the privilege to stay in one of the rooms with the beautiful view of mountains and the city of Takayama. The staff was very pleasant and service was amazing. I also enjoyed the experience of the hot springs and would higly recommend anyone if they would be staying in Takayama, to come to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Adelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful onsen and clean, spacious and homely rooms! Thank you for a great stay.
Stayed 2 nights in Oct 2024

8/10 Good

Kai Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy to communicate
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast spread.
Stayed 2 nights in Aug 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable resort hotel

Very comfortable hotel, enjoyed my stay. Far from the station but there is a free shuttle.
Stayed 1 night in Oct 2022

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service. Shuttle bus is available and on time. Would stay again
Stayed 3 nights in Jul 2023

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen, amazing restaurants for breakfast and dinner. Other than that, you'll have to go into town which they privide a shuttle to and from. Great hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Emiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their public bath was so relaxing n had nice view. The room was nice and big.
Stayed 1 night in Nov 2022

10/10 Excellent

Luciano Joson

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful and Serene
Stayed 2 nights in May 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and comfortable with great views.

Very comfortable and spacious room with great views. Excellent breakfast buffet in a sunny big room. Shuttle bus service is prompt and good to have as hotel is on edge of town. Onsen was lovely, with great views and several different ones to try aswell as a relaxation area.
Stayed 3 nights in Apr 2024

8/10 Good

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge place,but bit smelly room
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
My family has stayed in this hotel 4 times over the years, and plan to stay there in the future. The Onsen is great, the food at the hotel is very nice. Shuttle service into town is on the hour. We always enjoy our time there. 😀
Stayed 2 nights in Oct 2023

10/10 Excellent

Haixin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is good, room is clean, a bit far from the town centre and public transport is not frequent

6/10 Okay

Yumi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spa is not clean. I disappointed only that point. All staffs were kind and polite.
Stayed 1 night in May 2023

6/10 Okay

Rachna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
very far from town. difficult to get even taxis. staff very inefficient , not very helpful , language problem even at front desk for a large hotel catering to international customers
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. All atmosphere in hotel breathing by comfort. Bed was not too soft. But blanket makes loud sound when you turns in the bed. I wake up many times at night when my kid was rolling in the bed and blanket was creaking.
Stayed 2 nights in Aug 2022

4/10 Poor

Marc

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The positive: Our double bed room was very large, was very quiet and had an outstanding view of the Japanese alps. The hotel facilities were clean and well maintained. The negative: Other than a very limited menu at the bar and a buffet breakfast, we were unable to eat at this hotel's restaurants. Inconveniently situated, it only offered a shuttle bus to the city center on an hourly basis. Communication in English was nearly impossible.
Stayed 2 nights in Sep 2023

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Onsen Hotel Except for One Thing

Greatly enjoyed this stay. Big resort up in the hills offering a great view of the city out the windows. The room was big and comfortable. For dinner, we ordered the special set dinner for two which was fantastic with great service. For breakfast, it was a buffet but great nonetheless. The onsens were spacious with multiple pools. The only negative, which was a big one, was the self laundry facilities. The four machines looked modern but they weren’t. Firstly, four machines for a hotel of this size is inadequate. Worse, the dryers didn’t dry. People had their clothes in there for an hour and they were still pretty wet. We ended up having to abandon ship after midnight and went to a local laundromat the next day. They need to upgrade these machines!
Stayed 1 night in Nov 2024

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is very nice and has a lot of cool features. Upon checkin an older man was extremely rude yelling at us. Also, it’s about a 30 minute walk from the bus station and it was very difficult getting from the bus station to the hotel at 11 in the morning. We had to hire our own taxi which took forever to get there. Also if you didn’t arrange the dining way ahead, you can’t eat at the resort and all the places in town close down around three or 4 o’clock in the afternoon!. The staff has a lot of “rules” which they aggressively enforce - not customer service friendly.
Stayed 2 nights in Apr 2023

10/10 Excellent

TSUNECHIKA

いつもとても良い対応です。 今回は、シャトルバスの時間が5分くらいルーズでした。連休でお忙しかったのかもしれませんが、遅れたのに何の一言も言わずに当たり前のように出発してしまいました。 遅れまして申し訳ございません、とくらい言われたほうが良いのでは。
Stayed 1 night in Jul 2025