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Reviews of Takamatsu guesthouse akane

3 out of 5
Takamatsu guesthouse akane
17-21 Akane-cho, Takamatsu, Kagawa

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 33 reviews" "
Rating 8 - Good. 12 out of 33 reviews" "
Rating 6 - Okay. 9 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pros Traditional style/look in bedroom Free bicycles Cons Lots of rules and passive aggressive notes Nothing is included – everything costs extra except bikes Long way from trains/ferry/restaurants/shops Very restrictive check in times Lots of sound bleed to other rooms even when other guests were trying to be quiet – locks and doors are stiff and squeak and bang Hot water ran out after 1 shower Not very clean by Japanese standards No staff to ask for help
Stayed 2 nights in May 2019
Response from Traditional House Akane on 15 Jun 2019
Thank you for your feedback. We will share this review with all staffs and try to provide better accommodation to all guests. Thank you so much for staying at our place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place, but with a lot of rules that make it a bit strange - and less than user-friendly. Check in isn't until 5pm, they won't even keep your bags, and struggling with their key/storage locker thing was the last thing we wanted after a day of travelling here. It IS a traditional house, very clean which is great, but all too easy to hear other guests.
Stayed 2 nights in May 2018

10/10 Excellent

Lauren Cheung, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Overall, the guesthouse is clean and comfortable. It felt like home. The staff was friendly and nice. Location is a little bit far from the city center but it can still be found easily if you follow the instruction of the guesthouse. There is a large supermarket nearby so it is pretty convenient. Wish there were more restaurants in the neighbourhood.
Stayed 2 nights in May 2017

10/10 Excellent

ANGELA, WALES UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay in Takamatsu
Glad we chose this guest house where Miuki could not have been more helpful with information on welcoming us and giving us lots of local information which made our stay very enjoyable. Thank you and we had similar interests in the arts and we are sure we will be back again in the future. Keep in touch and hope Miyuki makes it to UK

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay at a beautiful traditional style roo
Our host was friendly and was there 15 minutes before check in deadline to guide us and show us the room even though we were close to being late. He recommended a local onsen to relax at that was enjoyable and the people there were friendly and for those interested they sold gyu nyuu at the vending machines. Banana strawberry and regular. Along with detailed train instructions via email it was easy to find even after leaving from the ritsurin gardens and then heading there. Would stay another night after the futon and private room is Japanese traditional and very comfortable
Thank you for staying our TA! I’m glad to here that you had a good time! We hope you'll visit us again!!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
よかった
館内はサービスも多く利用しやすかったが、到着の際スタッフが不在で戸惑った。
Stayed 1 night in Feb 2020
Response from Daisuke on 24 Feb 2020
この度はご利用いただきまして誠にありがとうございました。弊社は４施設の運営をさせていただいており、お客様のご到着日の当日は、４施設含めて数名のチェックインスタッフで対応しており、ご迷惑をおかけして申し訳ございませんでした。今後、皆様のご到着時には笑顔でスタッフがお迎えできる体制をいち早く構築したいと思っております。貴重なご意見ありがとうございました。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素泊まりには本当に最適だと思います！
Stayed 1 night in Sep 2019
Response from Daisuke on 2 Oct 2019
ご利用ありがとうございました。またのお越しをお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Daisuke on 12 Aug 2019
Thank you very much for staying at our facility, The Traditional Apartment. We are extremely pleased to receive your kind words through your review. Our staff will carefully examine your comments and opinions to improve the customer care and service. We will keep doing the best efforts to providing pleasant experiences to our customers.

6/10 Okay

denny

隣の部屋の声がとてもよく聞こえます。24時超えても大声で話していて何度か英語で注意しましたが改善しませんでした。
Stayed 1 night in May 2019
Response from Traditional House Akane on 15 Jun 2019
この度はご宿泊いただきまして、誠に有難うございます。滞在中に不愉快な思いをされてしまいましたこと、誠に申し訳ございません。いただいたご意見はスタッフで共有し、改善に努めて参ります。貴重なご意見、誠に有難うございました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Traditional House Akane on 7 May 2019
Thank you so much for staying at our place! We hope you had a good time in Takamatsu!

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from Daisuke on 6 Apr 2019
Thank you very much for staying at our facility, The Traditional Apartment. We are extremely pleased to receive your kind words through your review. Our staff will carefully examine your comments and opinions to improve the customer care and service. We will keep doing the best efforts to providing pleasant experiences to our customers.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from Daisuke on 6 Apr 2019
Thank you very much for staying at our facility, The Traditional Apartment. We are extremely pleased to receive your kind words through your review. Our staff will carefully examine your comments and opinions to improve the customer care and service. We will keep doing the best efforts to providing pleasant experiences to our customers.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
素泊まりするにはピッタリ！ ありがとうございました♡
Stayed 1 night in Mar 2019
Response from Daisuke on 21 Mar 2019
この度はご利用ありがとうございました。またのお越しをスタッフ一同お待ちしております。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフさんは対応がとてもよく、また部屋も綺麗で驚くほどでした。高松に来た際はまたやりたいと思います。
Stayed 1 night in Mar 2019
Response from Daisuke on 18 Mar 2019
この度はご利用いただきまして誠にありがとうございます。また、大変有り難いお言葉を頂戴し嬉しく思っております。弊社ではお客様より頂戴しましたご意見はスタッフ全員で拝見させていただき、カスタマーサービスの向上に役立てております。頂いたお言葉に過信する事なく今後も皆様に喜んでいただける様に努めてまいります。

8/10 Good

ddh

Travelled with group
Liked: Staff & service, property conditions & facilities
非常順利入住， 房間都幾大，暖氣很夠非常舒服， 不過深夜到早上好吵， 不知道是住客 還是什麼人，總之是講日文的人， 非常嘈。 因為語言不通非常無奈。
Stayed 1 night in Mar 2019
Response from Daisuke on 8 Mar 2019
非常感谢您这次的光临。并且对您给予我们的好评，深表谢意。在敝公司，全体员工会仔细拜读顾客的反馈意见，从而提高和改善服务质量。我们决不会因得到好评就满足于现状，为了今后也能够得到您的支持，我们会继续努力。

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
各部屋の扉の開け閉めのちょっと大きく？て気になって起きてしまうことがあった
Stayed 1 night in Feb 2019
Response from Daisuke on 8 Mar 2019
この度はご利用いただきまして誠にありがとうございます。弊社ではお客様より頂戴しましたご意見はスタッフ全員で拝見させていただき、カスタマーサービスの向上に役立てております。この度は不快は思いをさせてしまい大変申し訳ございませんでした。 ご指摘いただきました内容につきましては早急に改善するように致します。弊社は小人数での運営になりますので至らぬ点が多数ありますが、日々改善を図っておりますので、どうぞよろしくお願いします。 貴重なご意見ありがとうございました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grande chambre avec vue magnifique sur les îles. Personnel très aimable et serviable. Bel onsen.
Stayed 1 night in Jan 2019
Response from Daisuke on 8 Mar 2019
Thank you very much for staying at our facility, The Traditional Apartment. We are extremely pleased to receive your kind words through your review. Our staff will carefully examine your comments and opinions to improve the customer care and service. We will keep doing the best efforts to providing pleasant experiences to our customers.

6/10 Okay

Frederic

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Une adresse pour routard à petit budget
Quatre jours dans l´intéressante ville de Takamatsu, son magnifique Ritsurin Koen et son accès aux îles de la mer de Seto. L’Akane Traditional House est adaptée aux petits budgets, dans un esprit « routard ». On y découvre une vraie maison de style japonais, dans une ambiance décontractée, mais un confort un peu frustre (salle de bain partagée, cloisons fines, insonorisation faible...). La distance entre le logement et le centre-ville (ou la gare) est trop importante pour être parcourue à pied dans la chaleur de l’été : prévoir des taxis. À ce propos, les informations du livret d’accueil concernant les bus manquent de précisions (notamment : photocopies peu lisibles). Accueil souriant, mais non professionnel, sans doute par des étudiantes, et non par les propriétaires, contrairement à ce que le nom du lieu laisse présager.
Stayed 4 nights in Aug 2018
Response from MIYUKI on 6 Oct 2018
Thank you for your stay. We had a great time! Thank you so much. Have a nice day :) Miyuki& All staff

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Unclear address and location
地址不清晰
Stayed 1 night in Jul 2018
Response from MIYUKI on 8 Oct 2018
Thank you for your stay. We are sorry that my explanation is difficult to understand. We made movie"HOW TO GO TO AKANE" If it is alright, please check our YOUTUBE https://www.youtube.com/watch?v=M6fmuARhRi0

8/10 Good

NAGAI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
分上下兩層，上層有三個房，但只有一個公用浴室同廁所，房間是用木板間隔，隔音非常非常差，雖有温馨提示晚上11時後要保持安靜，但當晚到12點後，同層的外籍人士仍舊不停出入房間-浴室-廁所，關門聲砰砰聲，早上未夠6點已經聽到其實房間住客的談話聲，對於我們自駕遊來說，睡不好。但管理人員其實係好有禮貌的，房子尚算整潔。

6/10 Okay

AKANE

Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
房間舒適, 但浴室及厠房不夠應用
訂了兩房間一晚, 房間大, 清潔, 舒適, 公用廚房設施齊全。但是要共用厠所及浴室, 加上使用人太多, 除二樓三間客房外, 地下更有出租床位, 全店兩厠所及兩浴室跟本不敷應用, 晚上經常出現輪候情況, 而晚上11時後更停止使用浴室。而且房間之間隔音很差, 常聽到隔壁談話。地㸃則遠離高松站及瓦町等主地㸃, 自駕遊較合適。屋主很友善, 更讓出車位給我們泊車。以低廉房價而言, 整體是可以接受的。但如接受不了共用浴厠及地㸃較徧遠, 還是多付點費用找別的地方。
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
A guest house close to local fish market
I arrived there in the evening, and there were a few Chinese guests staying there already. Who you share the room with matters. They were OK. The hostel had a Taiwanese trainee helper. She was mostly just watching You Tube or something on her mobile device at the dining table, keeping guests from using the space. The Japanese hostess seemed to be busy managing more than one hostels in the area, so you may not be available for you all the time. But when she is, she is friendly and helpful. In the hostel, I found more storage cupboards for staff than for guests in both the bathroom and the kitchen. I had an impression that things are designed for staff's comfort rather than guests' comfort. The level of cleanliness was acceptable but not the best. The bath mat that looked and felt like a stone tablet was not my favorite. I much prefer ordinary fabric bath mats. Despite some impactfully negative aspects such as the bathroom being a bit molded and dusted, my stay at this guest house as a whole was not a bad one. It's within a few minutes walk from the nearest bus stop, large-scale supermarket, and the local fish market where you can eat freshest local seafood.
Stayed 1 night in Jun 2017

6/10 Okay

Mama, 大阪

Liked: Cleanliness, room comfort
Disliked: Staff & service
宿泊料金相応の宿
今回は外国人の友人と香川県を旅行することになり値段も格安なので予約してみました。外観はごく普通の家です。ホテルの部屋、ベッド、シーツ共に清潔でしたが、部屋中に置いてあるゴキブリ退治の薬と更にゴキブリ用スプレーが置いてあったので、どれだけゴキブリがいるのかと夜が不安でした。結果1度もゴキブリに遭遇することはありませんでしたが、もう少し見えないところに設置しておいて欲しかったです。夜はとても静かでしたが市街地から少し離れているため車がないと移動が大変です。
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

shin, 横浜

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で設備もそろったゲストハウス
大型スーパーやスーパー銭湯に近く便利です。施設の駐車場は、2台分のスペースがありますが狭くて車が前の道にはみだしてしまいます。そこがいっぱいの場合は近くの施設の駐車場にとめるそうです。 設備はキッチン、洗濯機等揃っていて長期滞在にも最適です。

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good small guesthouse
Thank you for staying our TA! I’m glad to here that you had a good time! We hope you'll visit us again!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔でとっても広い部屋
チェックイン時間に制限がある事以外は文句いうところがないです。お部屋も広くてキッチンもとても使い勝手よかったです
この度はご利用いただきまして誠にありがとうございました。少人数で運営をしており、まだまだ至らぬ点があるかと思いますが、日々改善を図っていきたいと考えております。チェックイン時間に関しましては、皆様に快適にご利用いただくためにも検討していきたいと思います。この度は貴重なご意見ありがとうございました。また高松に来る時は是非ご利用くださいませ。

6/10 Okay

Lily, Pun

附近有一間營業到晚上12點的超市
青年旅館附近有餐廳和超級市場，最開心是超級市場營業到晚上十二時，可以買到不同的手信、食物、水果和日用品。

6/10 Okay

Verified traveller

Liked: Cleanliness
near supermarket