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Roots Chew Hotel

3.0 star property
The rooftop retreat and library offer perfect spaces for relaxation, while guests enjoy the simple pleasure of unwinding in good company

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Roots Chew Hotel in Tainan City offers a genuine retreat for relaxation. Enjoy peaceful hours on the rooftop haven or browse the library collection. Free in-room WiFi keeps you connected, while helpful concierge staff and complimentary coffee and tea service enhance your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
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About this property

Roots Chew Hotel

  • Hotel near Guohua Street
  • Located close to Hainlu Art Street and Tainan City Art Museum II, Roots Chew Hotel provides a rooftop terrace and a library. Stay connected with free in-room WiFi.
  • Additional perks include:
    • A lift, a porter/bellboy and luggage storage
    • 1 meeting room, coffee/tea in reception and smoke-free property
    • A water dispenser, a reception hall and concierge services
  • Room features
  • All guest rooms at Roots Chew Hotel feature comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and desk chairs.
  • Extra amenities include:
    • Rainfall showers and hairdryers
    • LED TVs with satellite channels
    • Daily housekeeping, desks and desk chairs

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Lakeshore Hotel Tainan
Tainan City Centre
  • Pool
  • Parking included
  • Free Wi-Fi
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9.2 out of 10, Wonderful, 2,751 reviews
The price is RM369
RM427 total
includes taxes & fees
1 Jun - 2 Jun
Lakeshore Hotel Tainan
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 284

Frequently asked questions

Is Roots Chew Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Roots Chew Hotel?

Roots Chew Hotel doesn't offer parking.

What time is check-in at Roots Chew Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Roots Chew Hotel?

Checkout is at 11:00 AM.

Where is Roots Chew Hotel located?

Located in Tainan City Centre, this hotel is within a 5-minute walk of Guohua Street and Hainlu Art Street. Tainan City Art Museum II and Hayashi Department Store are also within 10 minutes. Tainan Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 190 out of 332 reviews
Rating 8 - Good. 115 out of 332 reviews
Rating 6 - Okay. 15 out of 332 reviews
Rating 4 - Poor. 10 out of 332 reviews
Rating 2 - Terrible. 2 out of 332 reviews

Reviews

Verified

10/10 Excellent

Winnie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient location and nice design.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near many shops. Great location. Check in fast and easy. Spacious clean room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is very clean and facilities is good... toilet sitting is warm, nice for cold weather
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the aesthetic and the room is clean
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Fast check in service. Will stay again next time.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good! Good location and clean room
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Lup Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night market and many shops nearby. Just few bus stops away from main train station.
Verified

10/10 Excellent

YU CHIEH

Liked: Cleanliness, staff & service, amenities
服務人員很棒, 地點離台南中心景點走路都可到!( 大都只有10到20分~
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

kayo

Liked: Cleanliness, amenities, property conditions & facilities
施設は少し古いけど、居心地良い空間でした。
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Yoshiko

Liked: Cleanliness, amenities
立地と客室、スタッフの対応。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
床對我180cm來說短了點
Stayed 1 night in Nov 2025
Verified

8/10 Good

Pei Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點是強項，跟幾年前住的感覺不一樣，雖然還是很親切的服務，房間明顯舊了很多,拜託請更換一下浴巾，都已經被洗到很薄又脫線了
Stayed 1 night in Oct 2025
Verified

8/10 Good

Issei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの設備はとても清潔で、シャワーの水圧やトイレの水洗も申し分ないです。 タオル類は、すこし古いです。
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點離國華街、保安路很近，走路就到；服務人員態度不錯，但人力不足，經過櫃台有一半的頻率，櫃台沒有人；房間算舒適乾淨，但燈光偏暗，看電視或手機都覺得不舒服。
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Oki

Liked: Cleanliness, staff & service, property conditions & facilities
早く着いて困っていたら上のラウンジを使われてくれ、コーヒーやクッキーもご自由にと用意されてました。とても有り難かったです。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

YUZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
街中に溶け込んで目立たず、こぢんまりとあるホテルで、一旦中に入ると清潔さが保たれている。 フロントのスタッフもフレンドリーだった。
Stayed 1 night in May 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness

空氣不流通，漂白水味道很重

進去時漂白水味很重，走廊沒空調似乎沒開，空氣不流通又混雜一些奇怪味道，隔天早上腳被好幾個小黑蚊叮大包
Stayed 1 night in May 2023
Verified

8/10 Good

Margo

Liked: Cleanliness, property conditions & facilities, room comfort

很喜歡這個旅宿，但是經營團隊請加油！

地點很好，步行到國華街跟保安路都非常方便！入住過三次，但是三次飯店名稱都不一樣，問了櫃檯說是換團隊經營，櫃檯不是24小時且需要兼房務，所以很多時候旅客需要自助。入住時才被告知房間是無障礙客房，但是設計上不是很方便，客房內浴室是拉門 洗臉盆的水龍頭是感應式但非常不靈敏，只是想洗臉都很不順利，免治馬桶也故障了。六樓的空間依舊可以自由使用，是比較值得欣慰的地方。
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Yih-Jy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフさん優しいです。
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置佳，住房體驗舒適。

位置極佳，到許多店家步行都很近。推薦住宿。
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Ming yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間佈置的很特別又乾淨（但隔音效果不太好），地點很棒～下次會再來！
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation

雖然check in跟前台服務有限定時間 但不影響方便度～地點絕佳 步行就可以到國華街品嚐台南美食 對外隔音不錯但走廊比較聽得到其他房客關門聲 六樓的公共空間非常舒適 退房後還可以再使用讓旅客覺得相當窩心！值得推薦的台南住宿！
客房
外觀
公共空間
公共空間
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

SHUN PO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

櫃檯服務人員親切且專業，飯店位置無可挑惕👍
Stayed 2 nights in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿體驗

熱門小吃步行即達，小管家也能迅速回覆問題。交誼廳空間寬敞，適合聊天吃小吃：）
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

尚可

隔音不好 住兩天 但第二天沒有打掃房間 床太硬
Stayed 2 nights in Jan 2021