Hotel Britannia Hotels di Swadlincote

"Clean Room, staff can be more helpful"

"The hotel is well placed in the centre of Birmingham and close to "Grand Central", my room was comfortable and more than adequate for my needs. However one of the lifts was out of action for the whole of my stay, the other lift was slow, small and not up to standard. I managed to walk up and down to my room on the 8th floor a few times but the taking 20 minutes from pressing the call button to reaching the ground floor for my departure (with bags) was poor."

"Rooms are so ridiculously outdated. Broken furniture and marks everywhere. Staff not interested and barely acknowledged us it was almost like we were not good enough to stay there. Didn't ask if we wanted dinner or breakfast or even if our stay was ok on checkout. Unfriendly staff at the bar. Main areas seemed fine did not use any facilities decided against giving them any further money after the way we were treated. Beautiful from the exterior but that's about it!"

"It was my 1st ever time staying at a Britannia hotel and I felt I didn't get value for money from what I'd paid to stay overnight because breakfast buffet wasn't included, which was disappointing. However, I felt I got a decent price for a very spacious double room with a nice view of Coventry city centre and I'd definitely consider staying at a Britannia hotel again if breakfast was included in the price instead of being quoted £24 to have breakfast added to the cost of staying overnight"

"The room was very clean as were the reception and stairway but the rest of the hotel is still being refurbed, the bar was closed with no access to any food or drink. I am sure it will be very nice when it is finished. The staff were very helpfull."