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Park Hyatt Suzhou

4.5 star property
Peaceful gardens surround this Suzhou retreat, offering international coffees, a well-equipped gym, and revitalizing spa treatments.

Choose dates to view prices

Park Hyatt Suzhou offers a quiet city center getaway. Enjoy energy-restoring spa treatments or swim in the indoor pool with comfy sun loungers. The Living Room restaurant serves lunch and dinner, and the attentive staff consistently earns praise from visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM885
RM1,032 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 1 King Lake View

View from room

1 King Lake View

  • Lake view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Park Lakeview Terrace Suite

Lake view

Park Lakeview Terrace Suite

  • Lake view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Garden View

Minibar, in-room safe, individually decorated, desk

1 King Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Deluxe

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Deluxe

Minibar, in-room safe, individually decorated, desk

2 Twin Deluxe

  • 67 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King City View

Minibar, in-room safe, individually decorated, desk

1 King City View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Park Terrace Suite

Minibar, in-room safe, individually decorated, desk

Park Terrace Suite

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Park Executive Lakeview Terrace Suite

Minibar, in-room safe, individually decorated, desk

Park Executive Lakeview Terrace Suite

  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin City View

Minibar, in-room safe, individually decorated, desk

2 Twin City View

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for 2 Twin Garden View

Minibar, in-room safe, individually decorated, desk

2 Twin Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for 1 King Skywheel View

Minibar, in-room safe, individually decorated, desk

1 King Skywheel View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Skywheel View

Minibar, in-room safe, individually decorated, desk

2 Twin Skywheel View

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Park Lakeview Suite

Lake view

Park Lakeview Suite

  • Lake view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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The price is RM408
RM476 total
includes taxes & fees
27 Apr - 28 Apr
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About the area

Located in Suzhou Industrial Park neighbourhood, Park Hyatt Suzhou is connected to a shopping centre. Don't miss out on a visit to Humble Administrator's Garden. Visit our Suzhou travel guide
Map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028

What's nearby

  • Jinji Lake
    Jinji Lake
    4 min walk - 0.4 km
  • Suzhou Ferris Wheel
    7 min walk - 0.6 km
  • Yuanrong Times Square
    2 min drive - 1.3 km
  • Suzhou International Expo Center
    2 min drive - 1.7 km
  • Suzhou Culture and Arts Center
    2 min drive - 1.9 km

Getting around

  • Yixing High-Speed Railway Station
    16 min drive
  • Xinghu Jie Station
    16 min walk
  • Wuxi (WUX-Shuofang)
    59 min drive

Restaurants

  • Living Room
    7 min walk
  • 星巴克
    12 min walk
  • Starbucks Reserve 星巴克臻选
    13 min walk
  • Apartment 208
    9 min walk
  • KFC 肯德基
    8 min walk

About this property

Park Hyatt Suzhou

Luxury hotel near Jinji Lake
Located close to Gate to the East, Park Hyatt Suzhou provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a body scrub, a body treatment or a facial at the on-site spa. The on-site international cuisine coffee shop, Living Room, offers lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool, along with sunloungers
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Smoke-free property, concierge services and a front desk safe
  • Tour/ticket information, 4 meeting rooms and a 24-hour front desk
Room features
All 178 individually decorated rooms offer comforts, such as private indoor hot tubs and 24-hour room service, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Rainfall showers, designer toiletries and separate baths/showers
  • 65-inch LED TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Similar properties

Exterior
Hilton Suzhou
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
9.4 out of 10, Exceptional, 95 reviews
The price is RM347
RM404 total
includes taxes & fees
13 Apr - 14 Apr
Hilton Suzhou
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Apartment 208
  • Living Room
  • Xizhou Hall

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Dining table
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No lift

More

  • 10 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Frequently asked questions

Does Park Hyatt Suzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at Park Hyatt Suzhou?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Park Hyatt Suzhou on 6 Apr 2026 start from RM885, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Hyatt Suzhou?

Limited spots are available.

What time is check-in at Park Hyatt Suzhou?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Park Hyatt Suzhou?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Park Hyatt Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 1300 per vehicle applies.

Where is Park Hyatt Suzhou located?

Located in Suzhou Industrial Park, this luxury hotel is 1 mi (1.6 km) from Jinji Lake, and within 6 mi (10 km) of Gate to the East and Suzhou University. Pingjiang Road and Humble Administrator's Garden are also within 9 mi (15 km). Xinghu Jie Station is 16 minutes by foot and Hualian Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Park Hyatt Suzhou Reviews

8.4

Very good

9.4

Cleanliness

7.4

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

Reviews

Verified

6/10 Okay

Wei

Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Anqi

Liked: Property conditions & facilities
Room is way too warm, the air is blocked, can’t breathe
Stayed 1 night in Feb 2026
Verified

8/10 Good

chinching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館整體品質良好，但未見進步。服務人員的服務態度逐漸失去熱忱了。 房務工作包括房間整理清潔較以前馬虎許多。
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lin

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Xinkai

Liked: Cleanliness
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

PEI-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

COREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Service level needs Training

Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Meihua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020