Located in Suzhou Industrial Park neighborhood, Mercure Suzhou Jinji Lake is connected to a shopping center. In City Shopping Mall and Suzhou Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jinji Lake and Suzhou City Moat. Couple's Retreat Garden and Suzhou Garden and Architecture are also worth visiting.
You can look forward to dry cleaning/laundry services, a gym and a restaurant at Mercure Suzhou Jinji Lake. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self-parking
Buffet breakfast (surcharge), a 24-hour front desk and concierge services
Coffee/tea in reception, a porter/bellboy and luggage storage
Room features
All 303 rooms include comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with showers and free toiletries
LCD TVs with digital channels
Electric kettles, daily housekeeping and desks
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site parking
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
A restaurant
Coffee and tea in common areas
Things to do
Gym
Family friendly
Free cot
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
31 floors
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 2018
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Free cot
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels
Entertainment
LCD TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Room service
More
Air conditioning
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 58 per person
Rollaway bed fee: CNY 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
We should mention
Only registered guests are allowed in the guestrooms
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Mercure Suzhou Jinji Lake Opening August 2018 Hotel
Mercure Suzhou Jinji Lake Opening August 2018
Mercure Suzhou Jinji Opening
Mercure Suzhou Jinji Lake (Opening August 2018)
Mercure Suzhou Jinji Suzhou
Mercure Suzhou Jinji Lake Hotel
Mercure Suzhou Jinji Lake Suzhou
Mercure Suzhou Jinji Lake Hotel Suzhou
Mercure Suzhou Jinji Lake (Opening August 2018)
Frequently asked questions
Is Mercure Suzhou Jinji Lake pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Suzhou Jinji Lake?
Self-parking is free at this property.
Mercure Suzhou Jinji Lake Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 30 out of 61 reviews" "
10 - Excellent
30
Rating 8 - Good. 23 out of 61 reviews" "
8 - Good
23
Rating 6 - Okay. 3 out of 61 reviews" "
6 - Okay
3
Rating 4 - Poor. 4 out of 61 reviews" "
4 - Poor
4
Rating 2 - Terrible. 1 out of 61 reviews" "
2 - Terrible
1
9.0/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
8.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Poor
Robbie
Business traveller
12 Nov 2019
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely Hotel - SHOCKINGLY POOR WI-FI
The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡
Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent
Located in a very convenient place. There are many restaurants and shops nearby. Room is new and clean, but it was disappointed that TV controller did not work well and was not able to watch any TV programs.
Masa
Stayed 2 nights in Mar 2019
8/10 Good
MIke
10 Mar 2019
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It locates in a very convenient area which has many restaurants or shops. Room is clean and amenities are good. Some drinks in a fridge were offered free of charge. It was regret that TV controller did not work well and I could not watch any TV during my stay.