Mercure Suzhou Downtown

Property class: 3

Choose dates to view prices

Located close to Humble Administrator's Garden and Suzhou Museum, Mercure Suzhou Downtown provides a shopping centre on-site, laundry facilities and a bar. Be sure to enjoy a meal at Su Garden, the on-site restaurant. In addition to a gym and a business centre, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Privilege, Comfort Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Privilege, Comfort Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds

A modern building with multiple balconies, large windows, and a central courtyard with flower beds.

Privilege, Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

A modern hotel room with a bed, desk, chair, and a television displaying a room service menu.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, bedside table, lamp, and a view of a stone wall.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Superior Room, 2 Single Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a TV, a desk, and a window with curtains.

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

A modern hotel room with two beds, a desk, and a large window with curtains.

Deluxe Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

A hotel room with a TV, two beds, a desk, and a bench.

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

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About the area

Located on the riverwalk, Mercure Suzhou Downtown is in Gusu District neighbourhood and is connected to a shopping centre. Shantang Street is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Humble Administrator's Garden and Suzhou Culture and Arts Center. Suzhou Museum and Suzhou University are two other places to visit that come recommended. Visit our Suzhou travel guide
Map
3189 Renmin Road, Gusu District, Suzhou, Jiangsu, 215000

What's nearby

  • A traditional Chinese building with a multi-tiered roof and a courtyard with a water feature.
    Suzhou City Moat
    19 min walk - 1.6 km
  • A traditional Chinese pavilion over a pond with a stone pathway and lush greenery.
    Humble Administrator's Garden
    4 min drive - 3.3 km
  • Suzhou Pingjiang Wanda Plaza
    7 min walk - 0.6 km
  • Beisi Pagoda
    2 min drive - 2.2 km
  • Shantang Street
    4 min drive - 3.3 km

Getting around

  • Pinghe Lu Station
    5 min walk
  • Suzhou Railway Station
    7 min drive
  • Wuxi (WUX-Shuofang)
    37 min drive

Restaurants

  • 美味斋
    3 min drive
  • Burger King 汉堡王
    11 min walk
  • 悦榕庄
    3 min drive
  • 夏夏食光
    2 min drive
  • 牡丹台
    3 min drive

About this property

Mercure Suzhou Downtown

  • Hotel near Shantang Street
  • Located close to Humble Administrator's Garden and Suzhou Museum, Mercure Suzhou Downtown provides a shopping centre on-site, laundry facilities and a bar. Be sure to enjoy a meal at Su Garden, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
  • Other perks at this hotel include:
    • Free self-parking
    • Buffet breakfast (surcharge), a banquet hall and a vending machine
    • Tour/ticket information, a lift and concierge services
  • Room features
  • All 175 individually furnished rooms have comforts such as air conditioning, as well as amenities such as free WiFi and safes.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and hairdryers
    • Coffee/tea makers, fans and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: China Green Hotel. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Mercure Suzhou Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Suzhou Downtown?

Self-parking is free at this property.

What time is check-in at Mercure Suzhou Downtown?

Check-in start time: 2 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Mercure Suzhou Downtown?

Checkout is at noon.

Where is Mercure Suzhou Downtown located?

Located in Gusu District, this hotel is within 3 mi (5 km) of Shantang Street, Humble Administrator's Garden and Suzhou Museum. Suzhou University and Hanshan Temple are also within 6 mi (10 km). Pinghe Lu Station is only a 5-minute walk and Pinglonglu East Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Suzhou Downtown Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 26 out of 46 reviews
Rating 8 - Good. 15 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Good hygiene, warm welcoming and helpful staff, good breadfast, very present stay, except the entrance is not well directed
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

One night s

Excellent for a budget hotel, room.was large, modern and very clean Breakfast was very average
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店干净，地理位置也不错，可惜没有衣服送洗服务
Stayed 3 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常适合自驾游

离旅游景点非常近，自驾（又担心限行）且喜欢徒步的朋友们可以放心选择。
Stayed 3 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

很舒適，可免費洗烘衣物，近地鐵站，附近走5分鐘有些餐廳及大超市。唯一缺點是飯店入口不在大馬路旁，去景點得一直搭車，不過，CP值算高~
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new hotel near suzhou station and subway station
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比高

酒店很新，性价比高 柜台服务可以加强，譬如办理入住时有人排队，几个服务人员还在柜台旁边的房间里面说笑，让住客感受很差，另外早餐选项相对单调 不过整体而言试一间性价比高的住宿选项
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
ent location. doonConvenient location., but would not like to stay in another Mercure again.
Stayed 5 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

프랑스 멜쿠르로 동일한 수준

편안하고 친절한 호텔 조식이 좋음
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near MRT station, connect to most places of interest.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the restaurant don't speak English, but at the front desk do, otherwise excellent
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

不錯

房間舒適，只是地板可以再乾淨一點！Check in 的速度要加強！大致上是很不錯的！
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適酒店

酒店很整潔和現代感，性格比高，mercure 品牌一般都可以。淋浴水壓也夠，只是附近有建築工程，稍有噪音，隔音未完善。
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valued for money

It's not very close to the train station, have to take taxis or subway (1 stop), some areas are not allowed to walk through. There's a shopping mall across the big road, 10 mins walk. If you wanna stay walking distance to the train station then it's not a good option, but overall this hotel is valued for money.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean stylish and spacious. The service is very impressive. The room is contemporarily decorated. The breakfast buffet has a good selection of food. There is also complimentary evening snacks service in the lobby lounge area. The French style hotel is really value for your money. Love the hotel. Will come back to see all the staff and the robot delivery machine.
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台的服务小姐态度真的很好，百问不烦。出了因为门口在施工，其他都很好。
Stayed 3 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比很高的酒店

酒店很新很干净，设施设计都很不错，床头有插座，电动窗帘，房间感应灯。离苏州火车站只有一站地铁。出门离万达广场很紧，附近还有一个大的生活广场。到苏州落落脚非常适合，价格便宜。
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

생각보단괜찮은 호텔

위치가 아주 훌륭하고 근처에 먹을곳도 생각보다 많음. 지하철이 가까워서 여행객이건 출장객이건 괜찮을듯하고 조식도 좋았음
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien une fois trouvé

Très bien, par contre localisation eronnee sur le site comme sur maps.me. Une fois trouvé très bien
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
整體感覺不錯，有現代感。但細節整潔度不足，牆角、枱面、電視搖控都有灰塵和跡，另很多房間都沒有廁所門，早餐時間是7-10。
Stayed 2 nights in Apr 2019
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
言葉が全く通じない。国際的なホテルを目指すなら最低限英語を理解できないと、さっぱり意思疎通ができず苦労した。 エアコンの設定も全くわかりにくいアイコン岳を見て操作するので わかりやすい表示と丁寧な説明がほしい。
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員素質，房間設施，早餐多樣，可提早入住整題都很好，若有增加24HR咖啡機服務，那就更完美了
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

The new "smart "room is very cute.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within walking distance to th subway. It is also just a few minutes drive to the Suzhou Railyway.The breakfast is good and the staff are courteous and helpful. I've enjoyed my stay there.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens, sind sehr zufrieden. Zimmer bestens, Frühstück super.
Stayed 2 nights in Mar 2019