Mercure Suzhou Downtown

3.0 star property
Riverside hotel connected to a shopping centre in Suzhou with free parking

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May 2024

Mercure Suzhou Downtown

Photo gallery for Mercure Suzhou Downtown

Exterior
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Restaurant
Fitness facility

Overview of Mercure Suzhou Downtown

8.8

Excellent

Check out the area

3189 Renmin Road, Gusu District, Suzhou, Jiangsu, 215000
  • Popular Location龙城转角港式茶餐厅2 min walk
  • Popular LocationSuzhou Railway Station7 min drive
  • Popular LocationYangchenghu Zhonglu Station9 min drive
  • Popular LocationXiangcheng District Administrative Center South Station9 min drive
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Room options

Deluxe Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Fan
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Fan
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

Privilege, Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Fan
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Fan
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

Privilege, Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Fan
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 2 Single Beds

Superior Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Fan
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Fan
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Suzhou

Located on the riverwalk, Mercure Suzhou Downtown is in Gusu District neighbourhood and is connected to a shopping centre. The area's natural beauty can be seen at Humble Administrator's Garden and Jinji Lake, while Suzhou Museum and Suzhou Culture and Arts Center are cultural highlights. Shantang Street and Suzhou University are two other places to visit that come recommended.

What's nearby

  • Humble Administrator's Garden - 3 min drive
  • Pingjiang Street - 3 min drive
  • Suzhou Museum - 3 min drive
  • Shantang Street - 4 min drive
  • Suzhou University - 5 min drive

Getting around

  • Pinghe Lu Station - 5 min walk
  • Suzhou Railway Station - 7 min drive
  • Wuxi (WUX-Shuofang) - 37 min drive

Restaurants

  • 东北风 - 4 min walk
  • 重庆小天鹅 - 2 min walk
  • 大歌星量贩ktv - 4 min walk
  • 棒约翰比萨 - 4 min walk
  • 小肥羊 - 4 min walk

About this property

Mercure Suzhou Downtown

Hotel near Humble Administrator's Garden
Located close to Suzhou Museum and Shantang Street, Mercure Suzhou Downtown provides a shopping centre on-site, laundry facilities and a bar. Be sure to enjoy a meal at Su Garden, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), tour/ticket information and luggage storage
  • Smoke-free property, concierge services and a lift
Room features
All 175 individually furnished rooms have comforts such as air conditioning, as well as amenities such as free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Showers and hairdryers
  • Coffee/tea makers, fans and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: CNY 58 for adults and CNY 29 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Su Garden

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Children's toys
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (1,399 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 58 for adults and from CNY 29 for children
  • Rollaway bed fee: CNY 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown Suzhou
Suzhou Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown
Mercure Suzhou Downtown Suzhou
Mercure Hotel
Mercure
Mercure Suzhou Downtown Hotel
Mercure Suzhou Downtown Suzhou
Mercure Suzhou Downtown Hotel Suzhou

Frequently asked questions

Is Mercure Suzhou Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Suzhou Downtown?

Self-parking is free at this property.

What time is check-in at Mercure Suzhou Downtown?

Check-in start time: 2 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Mercure Suzhou Downtown?

Checkout is at noon.

Where is Mercure Suzhou Downtown located?

Located in Gusu District, this hotel is within 3 mi (5 km) of Humble Administrator's Garden, Shantang Street and Suzhou Museum. Suzhou University and Hanshan Temple are also within 6 mi (10 km). Pinghe Lu Station is only a 5-minute walk and Pinglonglu East Station is 13 minutes.

Mercure Suzhou Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 42 reviews" "
Rating 8 - Good. 14 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new hotel near suzhou station and subway station
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
ent location. doonConvenient location., but would not like to stay in another Mercure again.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near MRT station, connect to most places of interest.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the restaurant don't speak English, but at the front desk do, otherwise excellent
Stayed 3 nights in Oct 2019

10/10 Excellent

Hyoseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Supawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean stylish and spacious. The service is very impressive. The room is contemporarily decorated. The breakfast buffet has a good selection of food. There is also complimentary evening snacks service in the lobby lounge area. The French style hotel is really value for your money. Love the hotel. Will come back to see all the staff and the robot delivery machine.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
The new "smart "room is very cute.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019