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Holiday Inn Jasmine Suzhou

2.5 star property

Choose dates to view prices

In the heart of Gusu District, Holiday Inn Jasmine Suzhou offers a serene retreat with an airport shuttle and dry cleaning/laundry services. Unwind in the sauna or steam room, work out at the gym, and enjoy Chinese cuisine at Songhelou restaurant while taking advantage of free WiFi in public areas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Laundry
  • Free WiFi
  • Restaurant

About the area

Map
345 Chang Xu Road, Suzhou, Jiangsu, 215008

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Airport shuttle available
  • Parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Songhelou
  • Tulip Cafe

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Babysitting
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Spa

  • Spa treatment rooms

Accessibility

  • Lift

More

  • 20 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Towels provided

More

  • Phone

Important information

Property is also known as

Holiday Inn Jasmine
Holiday Inn Jasmine Hotel
Holiday Inn Jasmine Hotel Suzhou
Holiday Inn Jasmine Suzhou
Holiday Inn Suzhou
Holiday Inn Suzhou Jasmine
Jasmine Suzhou
Suzhou Holiday Inn
Suzhou Holiday Inn Jasmine
Suzhou Jasmine Holiday Inn
Holiday Inn Jasmine Suzhou Hotel
Suzhou Holiday Inn
Holiday Jasmine Suzhou
Holiday Jasmine
Holiday Jasmine Suzhou Suzhou
Holiday Inn Jasmine Suzhou Hotel
Holiday Inn Jasmine Suzhou Suzhou
Holiday Inn Jasmine Suzhou Hotel Suzhou

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Holiday Inn Jasmine Suzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 164 reviews
Rating 8 - Good. 86 out of 164 reviews
Rating 6 - Okay. 13 out of 164 reviews
Rating 4 - Poor. 5 out of 164 reviews
Rating 2 - Terrible. 5 out of 164 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
There was a power outage. I waited at the lobby from 7pm to 11pm for them to restore the power, but decided to go back to my room at 11+, despite without power in my room. Shortly, received a call telling me to shift to an alternative hotel. As it is already midnight. and it is below 0 degree and is freezing. I chose not to shift as I don't want to queue and waste another couple of hours because I'm checking out the next morning. The next day, i checked out and ask for a refund for that night stay. The staff told me to claim it from where I did my booking. However, When I tried to claim, Expedia told me Holiday Inn refuse to a refund. I email to them personally and till to date I've not heard a single sound from the! I chose Holiday Inn because of their international brand. I'm shocked by their bad attitude and their poor business practice. I will Never ever patronise Holiday Inn any more!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Suzhou

Great Location and friendly staff. Clean rooms with Metro and shopping just walking distance. Area have lots of eatery and drinking place. Very pleasant area to stay. Eatery opens until late night. Water Town nearby so can have a quick visit to the Shan Tang Jie 山塘街。
Stayed 2 nights in Nov 2018

10/10 Excellent

YU-CHUN

Good, I will still live here for next business travel.
Stayed 3 nights in Nov 2018

10/10 Excellent

55TETSU, KANAGAWAKEN

Liked: Cleanliness, property conditions & facilities, room comfort
地下鉄駅、スーパーマーケットも近く,観光にも便利。 一人旅で一週間居座って蘇州と近郊の水郷を電車とバスで安上がりに堪能。 特に１８階の大部屋をゲット快適であった。
Stayed 6 nights in Nov 2018

8/10 Good

Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very closed to subway station and hotel room was comfortable, food was good
Stayed 2 nights in Nov 2018

8/10 Good

Bob, Vancouver Canada Vancouver, Canada

Liked: Staff & service
Good old hotel. One complain, the temperature outside still hits 22 deg.C and the sun shine heats the room to 25 deg.c and the central AC was turned off, room is way to hot to be comfortable.
Stayed 4 nights in Oct 2018

10/10 Excellent

toshiharu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夜、山塘街に行くなら絶好のロケーション。

宿泊は、2度目。 蘇州駅から地鉄で2駅、歩いて5-10分。ホテルのレストランは松鶴楼菜館なので、一流の蘇州料理が食べられる。裏には美食街。山塘街、留園は歩いても行ける。斜向いには中国銀行。夜も安全。 ホテルは空調快適、水周りも問題ない、バスタブが有った、静か。何も頼まなくて良い環境なので、サービスは良いかどうか私には解らない。
Stayed 2 nights in Oct 2018

10/10 Excellent

Yu Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

出差洽公蠻不錯

地鐵站很近，早餐還不錯
Stayed 1 night in Oct 2018

6/10 Okay

Paknin

Stayed 2 nights in Oct 2018

8/10 Good

KueiYuan, Taichung

Liked: Staff & service, room comfort

悠閒的旅行

是中規中矩的連鎖飯店，以蘇州在地旅遊而論，是一個方便的住宿地點，無論公交車、地鐵或者是旅遊巴士都很容易親近。然而本次所租賃房間內衛浴設施完整性不足，有小損壞未修妥就開房，使用上不那麼舒服，尤其是浴室淋浴間積水嚴重，洗完澡後要自己動手，也許是酒店講求環保自助精神的緣故吧？其他方面飯店是個不錯的選擇。
Stayed 3 nights in Oct 2018

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suzhou

Great location very friendly staff good WiFi
Stayed 3 nights in Oct 2018

10/10 Excellent

詩涵

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2018

8/10 Good

WEN-PIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

CHIA TA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Room is big and clean.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

交通方便，房間寬敞舒服，服務很好。
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

masa, JAPAN,Tokyo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

fy, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

方面, 離車站好近, 附近很多餐廳

在早上check out 6小時後才記起遺留了一條手鏈在浴室, 立即致電酒店查詢, 他們立刻找到, 我請他們幫忙用順豐寄回香港, 到付形式, 在第二天已送到香港, 感謝他們的幫忙, 很有效率 !!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in staff were very friendly and gave us good recommendations for what to do. The room was very spacious and clean with nice views of the old part of the city.
Stayed 1 night in Jun 2018

8/10 Good

YenHao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2018

8/10 Good

マイリン, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅から近く、迷わず行ける、綺麗なホテル

高速鉄道の蘇州駅（地下鉄も同じ駅の中にあります）から、1号線の桑田島方面電車で2つ目の、石路駅で降ります。 9番出口からまっすぐ歩いていくと、横断歩道を渡った右側にホテルの建物の文字が見えてきます。 フロントの前にスターバックスがあり、22時まで開いています。 浴衣ではなく、ガウンが置いてあります。 コンセントは日本のものが使えます。 日本語はあまり通じませんが、特に困りません。 英語は通じます。
Stayed 2 nights in May 2018

10/10 Excellent

ひろさん

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なホテル

出張で利用しました。 地下鉄駅から徒歩5分程度です。 フロントの方もしっかりしており、夕食などいろいろ教えてくれました。 日本語は通じません。 グレードアップしていただいた部屋はとても広くリゾート並みで心地よかったです。
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店舒適，但距離地鐵遠。

酒店舒適，房間大，去山塘老街近。但距離地鐵站頗遠。
Stayed 1 night in May 2018