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Gloria Plaza

4.5 star property
Gloria Plaza provides a stylish retreat in the heart of Suzhou Old Town, where travelers can relax in comfort while being steps away from cultural attractions

Choose dates to view prices

Located in Suzhou Old Town, Gloria Plaza welcomes visitors with convenient on-site shopping, a coffee shop, and a hair salon. After exploring nearby attractions, travelers can rejuvenate in the property's sauna or steam room.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room (Plaza)

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Suite

  • City view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Gloria Suite

  • City view
  • 136 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Room

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Suzhou Old Town, a neighbourhood in Suzhou, is home to Gloria Plaza. The area's natural beauty can be seen at Qionglongshan Dongwu National Forest Park and Suzhou City Moat, while Suzhou Pingtan Museum and Suzhou Art & Crafts Museum are cultural highlights. Suzhou Garden and Architecture and Couple's Retreat Garden are also worth visiting. Visit our Suzhou travel guide
Map
535 GANJIANG ROAD EAST, Suzhou, Jiangsu, 215006

What's nearby

  • Pingjiang Road
    Pingjiang Road
    1 min walk - 0.1 km
  • Humble Administrator's Garden
    Humble Administrator's Garden
    3 min drive - 2.5 km
  • Suzhou University
    1 min walk - 0.0 km
  • Guanqian Street
    11 min walk - 1.0 km
  • Couple's Retreat Garden
    12 min walk - 1.0 km

Getting around

  • Xiangmen Station
    7 min walk
  • Suzhou Railway Station
    15 min drive
  • Wuxi (WUX-Shuofang)
    43 min drive

Restaurants

  • 北疆饭店
    10 min walk
  • Starbucks
    9 min walk
  • 大孃孃苏式糖水
    3 min walk
  • NEED Korean Cuisine
    11 min walk
  • 越富南洋·越南粉
    10 min walk

About this property

Gloria Plaza

Luxury hotel located in Suzhou Old Town
Consider a stay at Gloria Plaza and take advantage of shopping on-site, a coffee shop/cafe and a hair salon. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Atrium Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a gift shop and meeting rooms
  • A porter/bellboy, a 24-hour front desk and multilingual staff
Room features
All 294 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Smart TVs with satellite channels and DVD players
  • Daily housekeeping, desks and phones

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Mercure Suzhou Downtown
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.8 out of 10, Excellent, 45 reviews
The price is RM279
RM326 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 66 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Atrium Cafe
  • Sampan Seafood

Things to do

  • Arcade/game room
  • Health club
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • DVD player
  • Free babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 166 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 66 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Rollaway bed fee: CNY 166 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Gloria Plaza Hotel
Gloria Plaza Hotel Suzhou
Gloria Plaza Suzhou
Gloria Plaza Hotel
Gloria Plaza Suzhou
Gloria Plaza Hotel Suzhou

Frequently asked questions

Is Gloria Plaza pet-friendly?

No, pets are not allowed at this property.

What time is check-out at Gloria Plaza?

Checkout is at noon.

Does Gloria Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 1000 per vehicle applies.

Where is Gloria Plaza located?

Located in Suzhou Old Town, this luxury hotel is steps away from Suzhou University and Pingjiang Road. Suzhou Pingtan Museum and Guanqian Street are also within 15 minutes. Xiangmen Station is 7 minutes by foot and Suzhou University Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gloria Plaza Reviews

7.8

Good

7.8

Cleanliness

9.2

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 6 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Good to stay!

Hotel is old but service and location are good!
Verified

8/10 Good

Kirk Gulledge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable for short stay

Nice hotel conveniently located close to old city and beautiful gardens. Room was large and comfortable. A couple of hotel staff spoke passable English, which helped greatly. Would stay there again..
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

設備老舊人員管理有問題

設備老舊,浴室水管發出奇怪的聲音,人員管理有問題, 整體感覺無法想像是四星級的飯店, CHEKC IN時櫃台人員忙著整理他的帳務資料,乾脆就直接說等一下等我先忙完,然後直接在櫃台進行員工訓練,真是令人無法想像,感覺上似乎來住店的客戶是外來者,竟然還有這麼老舊的服務觀念
Verified

6/10 Okay

Lisarah

位置不错，但房间质量一般

位置不错，就在平江路正对面，离地铁站稍远，晚上去附近的相门城墙吹吹风很是惬意。房间非常大，但设备老旧，地毯很不干净的样子，床比较硬，睡着有点累。服务略显随意，与前台挂的四星相差甚远。这个价格有些贵了
Verified

8/10 Good

JH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다~*

위치도 다운타운이나 기차역에서 가깝고 서비스도 괜찮고 추천합니다
Verified

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic needs hotel-location great

The Gloria Plaza Hotel was clean, neat, convenient to public transportation. Laundry services were available BUT very expensive. Over $110 for less than 20 items.. There was no items dry cleaned. Room had Air Conditioning but was not turned on due to Chinese Government Policy. the outside temperature threshold was not achieved. Room was stuffy.
Verified

10/10 Excellent

Gary B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in great location.

Staff was very helpful, and there was always someone that spoke good English. The breakfast in hotel was good and changed from day to day. It is an easy walk to Master of Nets Garden (1 km) and a moderate walk to Humble Administrators Garden (1.6 km), Suzhou Museum and Lion Grove Garden. There are many good restaurants around the hotel. Pingjiang Road is right across the street. The only negative (not hotel's fault) is the difficulty of getting a taxi outside the hotel during busy times.
Verified

8/10 Good

I am new in Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and warm hospitality

Staff is extra ordinary helpful , I was over whelmed, definitely I go back to the Gloria, excellent
Verified

10/10 Excellent

Mike C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Recimmend !

Great hotel, great service, great people! I thoroughly enjoyed my stay here and I will surely book this hotel again for my next trip to Suzhou!
Verified

6/10 Okay

Susu

Disliked: Property conditions & facilities

Nice Location

The hotel is old but situating at a perfect location, just right in front of the Pingjiang Street.
Verified

8/10 Good

Jürgen

Liked: Cleanliness, staff & service, room comfort

Ordentliches Hotel in sehr guter Lage

Freundliches und hilfsbereites Personal, saubere Zimmer, doch Renovierungsbedarf
Verified

10/10 Excellent

NewToChina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'm a Gloria Girl from now on

We are Americans currently living in China. An unexpected 3-day week-end popped up so we decided to "get outta town." The hotel was wonderful. The staff at the front desk spoke some English, so that was a huge plus for us, being new to China and struggling to learn the language. Our room on the 6th floor was beautiful and had what I now consider the deal-breaker......a soft wonderful comfortable bed. Breakfast in their lobby restaurant was hands down the best Chinese breakfast we have eaten. They were cooking eggs to order! The buffet had a great balance of western and eastern options. The hotel is located in a perfect part of town. The clean sparkly subway runs underground right in front of the hotel. It was less than a two-minute walk to the station. We rode the train two stops to Jing Lake, ate a wonderful dinner at a German restaurant and then watched the laser and light and water show. The next morning we discovered that the entrance to the very old and traditional canal street area was directly across the street from the hotel. We stepped away from the street and were instantly in another world. There is good reason that Suzhou is referred to as the "Venice of China." WE were fortunate to meet the hotel's manager Bobby Lang, and he was so helpful. His advice about what to see and eat and experience was spot-on, even though he is as new in China as we are. WE will definitely stay at this hotel when next we venture to Suzhou.
Verified

10/10 Excellent

robert pereira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT LOCATION

I would certainly recommend the Gloria Plaza. Right across the road is the narrow lane way with the canal...and if you walk along this narrow stone roadway, you will have a canal with all the atmosphere of an Asian Venice for your enjoyment. Do be aware of the electric motor bikes that have the tendency to creep up right behind you without any prior notice. The Gloria Plaza is an older hotel, probably built in the fifties. The rooms are large, and somewhat devoid of excessive furniture, hence there is plenty of space. Hot water abounds, good amenities. Water does go down the drain, and everything is clean. Carpets are not new, however it is regularly cleaned. Room service is great; the included breakfast is also great, with a wide range of foods. I would certainly recommend this hotel for its price (if booked through Hotel club)...for its proximity to the HUMBLE ADMINISTRATORS GARDEN and the canal street mentioned above, as well as to the Mall area to the west of the canal street.
Verified

8/10 Good

huhu

Liked: Cleanliness, staff & service, room comfort

住的还不错

总体都还不错，就是设备陈旧了些，还是21"的老电视机。
Verified

6/10 Okay

VirtualBob

Liked: Cleanliness, staff & service, room comfort

Good but basic hotel in a convenient location.

Not an upscale hotel but I good place to stay for a few nights and certainly worth the price. Most of the staff spoke English and they were friendly and helpful. The hotel is located in a convenient location and easy to find. I did not try the restaurant but the food looked good and of good variety. I am not a spoiled traveler so the hotel was perfectly suited to my needs. The Internet was wired in the rooms and only 10 RMB a night. They did have WiFi in the Hotel.
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and well situated.

The Gloria Plaza Hotel in Suzhou is a great place. Our room was clean, quiet, spacious and very reasonably priced. The staff were extremely helpful and the buffet breakfeasts and other meals served at the hotel very good. The hotel was well situated just across teh road to one of the main walkways through the old city. This area is picturesque, full of great little shops and restaurants and at teh far end led on to teh new I M Pei designed Suzhou Museum. I would certainly go back there.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Gloria Plaza Suzhou

Hotel Gloria Plaza is located close to Suzhou old and commercial center. It is relatively old and not any more competitive with new same price level hotels. Worst breakfast I've had for ages. OK, if only location is important.
Verified

8/10 Good

Henning

Liked: Cleanliness, staff & service, room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

최희영

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort