Crowne Plaza Kunshan, an IHG Hotel
5.0 star property

Luxury hotel connected to a shopping centre in Suzhou with 2 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Kunshan, an IHG Hotel

Photo gallery for Crowne Plaza Kunshan, an IHG Hotel

Exterior
Indoor pool, pool loungers
Down duvets, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Property amenity

Overview of Crowne Plaza Kunshan, an IHG Hotel

8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is RM 321
Price available on 29/03/2024

Check out the area

No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300
  • Popular Location阿英煲2 min walk
  • Popular LocationYangchenghu South Station30 min drive
  • Popular LocationLujiabang Station30 min drive
  • Popular LocationWeiting Subway Station32 min drive
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Room options

Premium Room, 1 King Bed, City View (Lounge Access)

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, Accessible

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

Standard Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 Single Bed

Standard Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 Single Bed

Premium Room, 2 Single Beds, City View (Lounge Access)

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Room, 2 Single Beds, City View (High Floor)

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed, Accessible

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Living Lounge Access)

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Living Dining Area)

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, City View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Suzhou

Located in Suzhou, Crowne Plaza Kunshan, an IHG Hotel is connected to a shopping centre. Wanda Plaza Kunshan and Huacheng Tiandi General Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tinglin Park and Kunshan Forest Park. Kunshan Flower Exposition and Huayi Brothers Movie World are also worth visiting.

What's nearby

  • Tinglin Park - 4 min drive
  • Wanda Plaza Kunshan - 5 min drive
  • Yangcheng Lake - 15 min drive
  • Jinji Lake - 29 min drive
  • Shanghai International Circuit - 32 min drive

Getting around

  • Yangshan South Station - 23 min drive
  • Suzhou North Station - 33 min drive
  • Hongqiao International Airport (SHA) - 63 min drive

Restaurants

  • 肯德基 - 2 min walk
  • 激情88酒吧 - 8 min walk
  • 小可楼酒店 - 3 min walk
  • 奥斯卡音乐酒吧 - 4 min walk
  • 椰香香 - 7 min walk

About this property

Crowne Plaza Kunshan, an IHG Hotel

Luxury hotel connected to a shopping centre
At Crowne Plaza Kunshan, an IHG Hotel, you can look forward to dry cleaning/laundry services, a bar and a health club. Enjoy Chinese cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a reception hall and a 24-hour front desk
  • Wedding services, luggage storage and a porter/bellboy
Room features
All 312 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • 43-inch TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 彩丰楼
  • 飨食汇

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 43-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 138 per person
  • Rollaway bed fee: CNY 280.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan, An Ihg
Crowne Plaza Kunshan, an IHG Hotel Hotel
Crowne Plaza Kunshan, an IHG Hotel Suzhou
Crowne Plaza Kunshan, an IHG Hotel Hotel Suzhou

Frequently asked questions

Does Crowne Plaza Kunshan, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Kunshan, an IHG Hotel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Kunshan, an IHG Hotel on 29 Mar 2024 start from RM 321.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Kunshan, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Kunshan, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Kunshan, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Kunshan, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Kunshan, an IHG Hotel located?

Located in the heart of Suzhou, this luxury hotel is 2.4 mi (3.8 km) from Tinglin Park and 2.9 mi (4.6 km) from Wanda Plaza Kunshan. Yongxin Square and Kunshan Forest Park are also within 9 miles (15 km).

Crowne Plaza Kunshan, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 48 reviews" "
Rating 8 - Good. 17 out of 48 reviews" "
Rating 6 - Okay. 3 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

4.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2019

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a business stay.
Can't complain.
Stayed 11 nights in Mar 2019

10/10 Excellent

WEIXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
行政房服务很不错
行政房很不错,行政楼层有自助餐,happy hour有免费酒水和点心
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place and good mall attached!
The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Stayed 3 nights in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property
Very nice property, brand new hotel, super friendly staff, always smiling. Def. stay here again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Terrible hotel staff service and friendly
The hotel staff service is terrible with no professional and courtesy friendly attitude. We had lost our swimming suite in the room and they did not show any responsibility for it. Every time when you call for room services, they don't know your room number at all. When have issue with one of their staff, the front desk manager said we should complain to that staff's direct report manager not to him. What kind of service is this? How would I know who is that staff's direct manager to report to. This is very ridiculous. I would never stay in this hotel again and not recommend it at all.
Stayed 3 nights in Sep 2017

8/10 Good

TAEWOOK

Stayed 1 night in Oct 2023

8/10 Good

CHIAHUI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旁邊就是商場。 非常方便。 服務及房間整潔都很好
Stayed 2 nights in Sep 2023