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Cendre Hotel

3.5 star property
Travelers can explore local hidden gems with convenient bike rentals from this hotel near Hanshan Temple and Lingering Garden, with hassle-free check-in

Choose dates to view prices

Cendre Hotel offers a peaceful escape close to key attractions. Guests can wander through the hotel's quiet garden, relax on the welcoming terrace, or browse the library for a good read. The location provides an excellent base for discovering the area's cultural highlights.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is RM93
RM109 total
includes taxes & fees
4 Jun - 5 Jun

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About this property

Cendre Hotel

  • Hotel near Shantang Street
  • Located close to Hanshan Temple and Lingering Garden, Cendre Hotel provides a terrace, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour gym.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Buffet breakfast (surcharge), coffee/tea in reception and meeting rooms
    • A 24-hour front desk, a front desk safe and a TV in reception
  • Room features
  • All 62 rooms have comforts, such as pillow menus and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas.
  • More amenities include:
    • Pillowtop mattresses and down duvets
    • Bathrooms with rainfall showers and free toiletries
    • 55-inch LCD TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and LED light bulbs

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Policies

Check-in

Check-in start time: noon; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 38 for adults and from CNY 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 91320500560330657T

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Cendre Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Cendre Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Cendre Hotel on 4 Jun 2026 start from RM93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cendre Hotel?

Self-parking is free at this property.

What time is check-in at Cendre Hotel?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Cendre Hotel?

Checkout is at 2:00 PM.

Where is Cendre Hotel located?

Located in Gusu District, this hotel is within 3 mi (5 km) of Shantang Street, Hanshan Temple and Lingering Garden. Suzhou Museum and Humble Administrator's Garden are also within 6 mi (10 km). Tiger Hill Station is 17 minutes by foot and Tongjingbei Lu Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 45 out of 53 reviews
Rating 8 - Good. 4 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

Reviews

Verified

10/10 Excellent

jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel!!! Highly recommend to other travelers.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ang Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, location is close to several attractions.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Good quality, new rooms and friendly, professional staff. Has a nice garden too. One of Suzhou's best!
Stayed 1 night in May 2025
Verified

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Fairly close to areas of interest. Food in restaurant ok including breakfast
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Li Ping

Liked: Cleanliness, amenities, property conditions & facilities
What an excellent stay! The staff were super helpful and kind. We were provided with recommended local attractions to visit and local restaurants to try in Suzhou. The free laundry facilities were also extremely handy given we were travelling light. The rooms were good sized and very clean. Another particularly helpful feature in the room was that the windows were fitted with mosquito netting that kept the bugs away while we enjoy some of the autumnal breeze in the evenings. Thank you so much for the hospitality!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Valiant

Liked: Cleanliness, staff & service, property conditions & facilities
big and clean, quiet, and taxi easy call.
Stayed 10 nights in Oct 2023
Verified

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. The stay would be perfect if smoking can be stopped more promptly.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Marcella

The front desk clerks couldn't speak English but they did try to help best they could. The breakfast was not that good and worker didn't refill any food or drink. The ladies at the breakfast area were really rude and yelling at all the guests. The room was ok, the bed and pillows were really nice and comfy. The shower was good but the toilet always had problem flushing.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

CheauYee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & clean room
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Ing Liong

Liked: Cleanliness, amenities, property conditions & facilities
Helpful employees
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Deokhyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very strongly recommend this hotel

Every manager in this hotel is very kind, and seriously struggle to satisfy customer's demand, even very exotic one. The hotel is very calm, and my wife's mother (who is very sensitive) could sleep well. If you want to come to Suzhou, I strongly recommend this hotel.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Soo Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! The room a bit hot...
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ryunosuke

Liked: Staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

CHANOKPHAT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff and service is good, but room was not in a good condition. Smoke smell was too strong
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Shanlu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Table spaces are a bit small. No hotel phone in the room. A bit remote, no subway nearby.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Chenguang

Liked: Property conditions & facilities
Disliked: Staff & service
The front desk guy’s service is unprofessional, check in experience was terrible. In addition, too many mosquitos in my room, my stay was generally OK but uncomfortable.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Erh-Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店地址非常便利，且鄰近許多知名景點。前檯服務人員解說介紹相當專業，推薦許多適合孩子遊玩的地點，也都很棒！此外，餐廳的阿姨也很貼心，每天親切的煮食湯麵給我們吃，笑容滿面。 此外，這也是一間親子友善的酒店，為孩子貼心提供備品，房型也很舒適，還提供免費的洗衣設備，我們連住五晚，整體相當滿意。 誠摯推薦給許多想要前往蘇州旅遊的旅客，住這裡能夠玩得安心、開心，酒店品質包克滿意！
Stayed 5 nights in Mar 2026
Verified

8/10 Good

yinglei

Liked: Property conditions & facilities
整體還行，家庭房很寬敞
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

hae won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지난 1월에 방문하고 너무나 만족스러워 재방문했습니다! 침구류가 너무 깨끗하고 무엇보다 직원들이 너무나 친절하고 배려가 세심했습니다! 여행중 신발이 망가져서 도움을 요청했는데 흔쾌히 집에서 접착제를 가지고와 직접 고쳐주었고, 늘 웃는 모습으로 대해주었어요! 아침식사는 화려하진 않지만 부담스럽지 않은 위주의 메뉴로 특히 국수가 너무 맛있었어요! 2층에 장기 투숙을위한 세탁실도 마련되어있고 운동장소도 있어요~ 직원들이 넘무 친절해서 여행내내 기분좋았고 떠나기 아쉬울정도입니다!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JauHua

Liked: Cleanliness, amenities
房間很舒適。早餐很好吃。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles supper, bestes Preisleistungsverhältnis, nur bisschen von der Stadt weit entfernt, dafür aber ruhig
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Kuo fu

Liked: Cleanliness, property conditions & facilities, room comfort

CP值很高的飯店

房間寬敞舒適，床單、衛浴用品清潔，早餐美味。
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Nette Unterkunft, wir kommen gerne wieder.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

assa

Disliked: Staff & service, property conditions & facilities
Hôtel propre et lumineux, personnel très bien. Hôtel éloigné de tout, petit déjeuner pas terrible, pas de choix.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service yang ramah dan sangat membantu. Very recommended!
Stayed 2 nights in Sep 2024