Individually furnished, desk, blackout curtains, iron/ironing board
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Reviews of Jopen Cafe & Motel

3 out of 5
Jopen Cafe & Motel
185 Jacobs Dr, Sussex Inlet, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Dan on 13 Jun 2021
Hello Glenda, Thank you for leaving such a great review!! Its good to see you have enjoyed your stay and we look forward to seeing you again in the future.

4/10 Poor

Chloe

Disliked: Staff & service
Stayed 2 nights in Jun 2021
Response from Dan on 13 Jun 2021
Hello Chloe, I am sorry that your stay with us did not meet your expectation. We are currently in the middle of taking over the Motel so things have at times been a bit unpredictable and we hope to improve on this into the future.

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Was very enjoyable
Stayed 3 nights in May 2021
Response from Dan on 27 May 2021
Hello Katrina. Thank you for taking the time to write your review. I am glad you have enjoyed your stay and look forward to having you stay with us into the future

8/10 Good

monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy over night stop
Large room without enough for wheel to to move around in. The bathroom was new But not a wheel chair room.. still had just enough space to put our portable shower chair in it... they did have a wheel chair room but it was already booked. Manager Daniel was very friendly and helpful. Hotel close to every thing. Reasonably quiet area... only downside was other quests smoking outside the rooms so i asked Daniel to remove ash trays which he did.
Stayed 2 nights in May 2021

8/10 Good

STEVE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Dan on 13 Jun 2021
Hello Steve, Thank you for your review, I hope we see you again in the future.

10/10 Excellent

Kyrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasing stay
I have stayed in 4 motels in the last fortnight & Jopen cafe & motel is by far the best for customer service & bang for buck. My dog escaped from the motel room and the staff went beyond expectations and rang me then launched a search themselves. Fantastic service and they would not accept a tip. The cafe is great for breakfast . We checked in smoothly out of office hours via the cafe and it took less than 2 minutes. Motel very central to everything.
Stayed 1 night in Apr 2021
Response from Dan on 13 Jun 2021
Hello Kyrie, Thank you for taking the time to leave us a review. I hope your dog has bounced back to good health. I must say the staff did get one hell of a work out chasing the little fella around Sussex Inlet lol

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, friendly staff.
Great central location, helpful friendly staff. Highly recommend, we will be a returning guest.
Stayed 2 nights in Apr 2021
Response from Dan on 13 Jun 2021
Hello Emma, Thank you for taking the time to write your review. We look forward to seeing you again in the future.

8/10 Good

Bruce

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Apr 2021
Response from Dan on 13 Jun 2021
Hello Bruce, Thank you for taking the time to write your review. We hope to see you again into the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price, comfortable and convenient
Well priced and conveniently located. Price matched quality of room - everything lovely and clean. Would stay again!
Stayed 1 night in Apr 2021
Response from Dan on 14 Apr 2021
Thank you for staying with us. We hope to see you again in the future.

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable cheap accommodation great location close to shops pub and RSL did have a couple uninvited guests lol cockroaches
Stayed 2 nights in Apr 2021
Response from Dan on 14 Apr 2021
Hello Jan, Thank you for your feedback. We only took over a week ago but with your feedback i prioritized getting the rooms cleaned and pest exterminator in on the day your feedback was given. I do hope you enjoyed the rest of your visit and we hope to see you again...... without extra guests lol.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible no communication with no one cleaning bad never came back to this place any more
Stayed 1 night in Mar 2021
Response from T on 13 Mar 2021
Your welcome

6/10 Okay

Patrick

Liked: Cleanliness, room comfort
our stay at Sussex Inlet.
The motel gave adequate parking. It is located close to the RSL club & the centre of town. The bedding was good. The Shower room good. Our room was on the quite side of the corner block. On the negative side, the fridge freezer was unable to access as it was half full of ice. The balcony area was private but had not been cleaned as there was several cobwebs. To improve this problem would take minimal effort. Overall we enjoyed our stay & the tariff was very reasonable. We will stay there again in the future.
Stayed 1 night in Feb 2021
Response from Dan on 13 Jun 2021
Hello Patrick. Thank you for taking the time to write your review and to give us some feedback. We have taken over the motel since your visit and have rectified these issues. We look forward to meeting you into the future.

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Dan on 13 Jun 2021
Hello Geoffrey thank you for taking the time to write your review. It is always great to see a 10 out 10 score.

8/10 Good

YURIY

Liked: Cleanliness, staff & service, room comfort
Comfortable
Room lacks cutlery and glasses, freezer is full of stacked ice - are only negatives.
Stayed 1 night in Jan 2021
Response from Dan on 13 Jun 2021
Hello Yuriy. Thank you for taking the time to write your review. Since your stay Jopen Motel is now under new management and we rectified these issues by adding cutlery, plates, bowls into each room. We have also replaced all faulty fridges. I hope that your next visit to Sussex Inlet is with us.