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Surestay Plus Hotel by Best Western Susanville

2.5 star property
Travelers start their day with a hearty breakfast before taking advantage of convenient amenities like WiFi and multilingual staff at this Susanville hotel

Choose dates to view prices

The Surestay Plus Hotel by Best Western in Susanville welcomes guests with a full breakfast and on-site dining at Lumberjacks restaurant. Visitors can connect to WiFi in public areas, enjoy the seasonal pool, or catch up on work at the business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is RM483
RM531 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Minibar
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Flat Screen Television, Wet Bar, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 King Bed Suite with Jacuzzi Flat Screen Television Microwave Refrigerator Wetbar High Speed Internet Access Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Larger Room, High Speed Internet Access, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2
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About the area

Susanville is home to Surestay Plus Hotel by Best Western Susanville. Lassen County Fairgrounds is a local attraction and the area's natural beauty can be seen at Susanville Ranch Park and Eagle Lake. Explore all the area has to offer with hiking/biking trails and mountain biking. Visit our Susanville travel guide
Map
2785 Main Street, 2785, Susanville, CA, 96130-4741

What's nearby

  • On HWY 32 Between Chico and Lake Almanor. #WinterWonders
    Lake Almanor
    55 min drive - 55.7 km
  • Lassen County Fairgrounds
    5 min walk - 0.4 km
  • Roop's Fort
    3 min drive - 2.5 km
  • Lassen County Chamber of Commerce
    3 min drive - 2.5 km
  • Lassen Historical Museum
    3 min drive - 2.5 km

Getting around

  • Reno Tahoe Intl. Airport (RNO)
    90 min drive

Restaurants

  • Starbucks
    8 min walk
  • Frosty Mill
    2 min drive
  • Courthouse Cafe
    5 min walk
  • Taco Bell
    10 min walk
  • Lassen Ale Works @ The Boardroom
    2 min drive

About this property

Surestay Plus Hotel by Best Western Susanville

Property highlights
At Surestay Plus Hotel by Best Western Susanville, you can look forward to free full breakfast, a terrace and a business centre. The on-site American cuisine restaurant, Lumberjacks, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Multilingual staff, a banquet hall and a computer station
  • A 24-hour front desk and a vending machine
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 82 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as minibars. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Similar properties

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Super 8 by Wyndham Susanville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, 1,001 reviews
The price is RM335
RM368 total
includes taxes & fees
8 Mar - 9 Mar
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Lumberjacks

Things to do

  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00, per pet, per day, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

Does Surestay Plus Hotel by Best Western Susanville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Surestay Plus Hotel by Best Western Susanville?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Surestay Plus Hotel by Best Western Susanville on 7 Mar 2026 start from RM483, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Surestay Plus Hotel by Best Western Susanville pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 75.00 per stay and a fee of USD 20.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Surestay Plus Hotel by Best Western Susanville?

Self-parking is free at this property.

What time is check-in at Surestay Plus Hotel by Best Western Susanville?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Surestay Plus Hotel by Best Western Susanville?

Checkout is at 11 AM. Late checkout is available for USD 15.00 (subject to availability).

Where is Surestay Plus Hotel by Best Western Susanville located?

Situated in Susanville, this hotel is within 2 miles (3 km) of Lassen County Fairgrounds, Roop's Fort and Lassen County Chamber of Commerce. Lassen Historical Museum and Diamond Mountain Casino are also within 3 miles (5 km).

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Reviews

Surestay Plus Hotel by Best Western Susanville Reviews

8.0

Very good

8.2

Cleanliness

7.8

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 387 out of 978 reviews
Rating 8 - Good. 321 out of 978 reviews
Rating 6 - Okay. 154 out of 978 reviews
Rating 4 - Poor. 76 out of 978 reviews
Rating 2 - Terrible. 40 out of 978 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The young lady that checked us in was great! The room was clean, the hotel is nice. Definitely staying here again
Stayed 1 night in Jan 2026

10/10 Excellent

ANHELICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay. Will definitely be staying there again. Kind staff and clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't have time for breakfast, the place was clean pretty quiet actually and the room was spacious
Stayed 1 night in Jan 2026

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
Shower hot and good size fresh towels. Good sized rooms. Beds comfortable. Breakfast cooked to order.
Stayed 1 night in Dec 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice and beds were comfortable!
Stayed 1 night in Aug 2025

10/10 Excellent

Justina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and made it quick and easy while also being super nice and friendly. The room was clean and supplied what I did not bring, such a relief. Would recommended and would stay again.
Stayed 1 night in Nov 2025

8/10 Good

Vincent

Liked: Staff & service
The staff was nice and we were able to get checked in early. It was clean and quite.
Stayed 1 night in Oct 2025

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Staff was friendly
Stayed 1 night in Nov 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel with fridge and microwave Breakfast was a voucher for Lumberjack’s restaurant next door which was top notch Went there for dinner and that was great
Stayed 1 night in Sep 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean/pet friendly/ near grocery and drug store/ convenient location/priced reasonably with great quality
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Triston

Liked: Staff & service, property conditions & facilities
Staff was nice. A little roadnoise
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great complementary breakfast at Lumberjack’s in the same parking lot. Great staff at hotel & restaurant.
Stayed 1 night in Jul 2025

8/10 Good

Madge

Liked: Cleanliness, amenities
Definitely an older hotel with smallish rooms. However has been updated. Check in and check out clerks were fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service
Friendly staff and nice breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast,pool was half inside and out and hot tub was great. The staff was warm and welcoming!
Stayed 1 night in Jul 2025

10/10 Excellent

Becky

Liked: Cleanliness, amenities, property conditions & facilities
Great place with clean and spacious rooms. Also has a really good restaurant next door
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Staff & service
The hotel staff was very nice. The room and bathroom need to be updated with newer furniture, pictures and enclosed glass shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and fun breakfast offered
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Clean, quiet and best inclusive breaktast.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here, the room had lots of room and was very comfortable the parking was very convenient. I loved that the breakfast was from the little restaurant across the parking lot.
Stayed 2 nights in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yay!

Breakfast included is for the Lumberjack restaurant across the way and it's great! Rooms are clean.Beds are a little soft for me but overall a great stay and will return!
Stayed 1 night in Jul 2025

6/10 Okay

Alicia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
free breakfast voucher was the best part, otherwise kind of a dump but what do you expect for the price?
Stayed 1 night in Jul 2025